I ordered an outfit which I’m trying to return as it doesn’t fit me well. It was advertised as jacquard silk, however it’s quite itchy and I have very sensitive skin so won’t be able to wear it. I c... See more
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Communication was quick, efficient, and hassle-free. There was no need to wait long for responses, and Uzair was exceptionally helpful, responsive, and clear in addressing all of my questions and conc... See more
Ordered from Mirraw, I ordered several stitched and ready-made items from Mirraw. When the products arrived, I was disappointed with the overall quality, fabric, appearance, and finishing, as they did... See more
I received a sea green kurti, which was smaller, too tight, the size tag was removed by the seller and it had wrinkles and mild stains all over. It looks like a returned / Used product. The Palazzos... See more
Company details
Information provided by various external sources
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores
Contact info
400001, Mumbai, India
- m.mirraw.com
1.9
Poor
85 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Think before u waste ur time and money with MIRRAW.........MIRRAW is USELESS
Do not trust them Please🙏🙏🙏 Very Very Bad customer service. Rude conduct over the phone.
Ordered clothes. Did not receive in time.Inspite of their mistake,staffs at customer service, they shouted at me on the phone. I did ask about the product and it's delivery time on the phone ,I am from UK. This guy started a bash saying, it's 11 pm in India, "what do u expect me to do". I do not think this the right way to speak to the customer. Moreover, after all these days they haven't bothered to mail or text me regarding my product and it's delivery date. Definitely , it has been delayed but why don't they do any correspondence. Ok! They give you details about the tracking number,but it cannot be tracked by anybody in this world .The whole courier online site get stuck when u enter this number. Even if , the customer care people of MIRRAW try, they don't get to know where the parcel is. Totally ridiculous.Please friends this online shopping site is absolute waste of your precious time and money.They just give off anything free which is of no use .Very very poor customer service and rude conduct of staffs.
Realize MIRRAW, customer is ur strength. Go hire good staffs. Learn what is conduct.Try to exhibit minimum conduct to people who have spent money and trusted on you for products. If you continue to do this u will have to sell like this Buy 1 get 100 free and instead of Buy 1 get 4 free ,which you are doing now.
16 April 2019
Unprompted review
U can trust Mirraw 100% on jewelries…
U can trust Mirraw 100% on jewelries but pls don’t order any clothes . 🤮🤮🤮the most cheapest materials on earth.
6 April 2019
Unprompted review
DO NOT DO IT
DO NOT DO IT! They charged me so much money, outfit arrived late, measurements were all wrong, wouldn't even fit a child, quality of stitching and fabric was hideous, wouldn't respond to complaints and when they did, they were so rude. Lost all my money! Not worth it at all! So stressful.
4 February 2019
Unprompted review
Worst company on the planet
Be warned, do not deal with this company!!!
I ordered 2 outfits both with custom stitching ... and despite having sent measurements for BOTH outfits 4 times, they still arrived wrong & unwearable. The blue outfit ordered was supposed to be 23" from shoulder to waist & it arrived 15". The pink outfit sleeve circumference was supposed to be 21" but arrived 14".
The customer service is appalling, and as it was custom stitching they will not refund my goods ... that their company provided incorrectly.
Firstly they insulted me & offered a 20% refund ... Over the past 5 weeks they are now up to 75% ... and now have sent a refund advice via PayPal for just under half of my refund.
Share this review with as much as by as possible, company's like this should not be in business!! We all work hard for our money - they are nothing short of thieves!!
24 June 2018
Unprompted review
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