Pellpax Reviews 217

Great service delivered to the door. Great guns and very good prices.A very good firm .

First time using Pellpax and will be more than happy to use again in the future. Great communication throughout the process and polite delivery driver on the day.
Well impressed.

Great company - fabulous website and easy to use with the best prices and then delivery was superb

Ordered second hand pcp air rifle on Wednesday.Arrived Sunday very fast delivery.Excellent customer service as normal.Would highly recommend Pellpax.

Fantastic customer service great prices, will be a repeat customer :D

Cracking company .. great range of airguns and brilliant tracked delivery from a friendly driver 10/10 guys ! 👌🏻

The guy that served me,was polite and helpful. But whoever fitted and zeroed the scope did an awful job.the scope was about as accurate as a weather forecast,and he overtightened one of the screws and stripped the thread.the scope was also not mounted correctly due to a faulty mount that caused it to jump the mounting rail when fired. However,the gun itself is very good.

Superb product, and communication. The package was as expected, and great value.

Excellent selection of Pistols, Rifles and Shotguns. Best prices and punctual and fast delivery by James. Recommended

Order 240105-043439-226243

Terrible customer service. I emailed on the 21st of January after having my rifle for 1 week and only using it twice and the wire reticle in the supplied scope had broken? Always shot from a padded rifle rest so obviously the scope supplied wasn't fit for purpose. No reply after a week so rang customer service who stated the issue was with repairs and returns department and that they'd get them to email me back, fair enough. Another week goes by with no reply, so I rang again to be told the same thing. I told the service agent on the phone what had happened last time and he assures me that repairs and return department would contact me after he flagged my concern. Again, no reply it's been around 3 weeks since my email and they haven't responded. I didn't want to write them a bad review because the gun is good but they're obviously suppling sub-par scopes that can't cope with the rifle recoil. I would have spent a lot with pellpax but due to their constant lies and seeming disregard for their customers complaints this won't be happening.

PART RECEIVED, THANK YOU ISSAC.

where to start, the price was lower than anyone else, doorstep delivery, updates every step of the order and delivery process, friendly employee, fantastic products at market leading best prices, awesome.

Excellent service from before i placed my order with advice given by customer support , the great communication between placing my order and the very professional delivery of my air rifle to my door , i cant fault any aspect of this company.
will defiantly use again, and happy to recommend to others

Excellent service very nice to deal with Emma was great when I phoned to enquire about the mp9 I bought it was delivered in a few days delivery was great aswell will be buying from them again very soon thanks all at Pellpax for the great service

I ordered a few items from pellpax. I was kept informed from order to delivery, and the delivery service was excellent as well. I was very impressed thanks.

Admittedly Pellpax is only a few miles from me at their new premises in North Walsham,Norfolk so I went in to their front shop.
I ended up purchasing what I went in for but Callum was so helpful and gave me his full attention,ended up ordering a new air rifle,scope,bag etc. etc.
Outstanding service,value and a lifetime warranty !!!!

I’ve lost track but I think this is my 4th order , picked up the milbro explorer in the January sale, wasn’t able to track the order due to a glitch but a quick message sorted the issue and received my order promptly and on time , hopefully I’ll purchase again later this year

They have great customer service and they all ways have the product you want.

Well pleased with my bb gun and my air pistol ordered with pellets and bb sleel balls top service delivered on time will buy from them again

I have used Pellax many times now because it’s so simple to order and the prices are very competitive, the delivery service is spot on and never had any issues, the only issue I have it’s so simple to order I find it hard to stop buying.lol , it’s a first class service and I will always and will continue to buy from them, totally recommend them if you’re thinking of buying a firearm online, brilliant