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Company details

  1. Car rental company
  2. Online marketing agency

Information provided by various external sources

Yelp is a business directory service and crowd-sourced review forum, and a public company of the same name that is headquartered in San Francisco, California.


Contact info

  • New Montgomery Street 140, 94105, San Francisco, United States

  • m.yelp.com

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 1 out of 5 stars

This is the worst service I have ever…

This is the worst service I have ever dealt with. All they want is your money. They have aggressive marketing — they were calling me nonstop during the first months trying to sell their useless services. I regret that I ever signed up here. I didn’t even use this platform, and after a few months I logged in and saw a 1-star review on my company SAM Service LLC. The person claimed they worked with me and that I replaced their furnace, but I have no idea who that is. I checked my records and found no proof that I ever worked with this client — this could easily be a fake review from competitors.

But the most interesting part started after that. Since people see that 1-star rating when searching my company, I tried to fix the situation and asked clients to leave reviews. Around 3 clients left 5-star reviews, and then I logged in and saw that Yelp removed them, saying they were “too good.” Later another client left a review, and after some time Yelp removed that one too.

I tried to change my company name and just forget about this service, but they didn’t even allow that. You can’t delete your business from their site — it will stay there with a 1-star rating, just marked as closed.

This company is like a racketeer who tries to squeeze money out of you and follows you everywhere, not letting you live your life — you walk out of your house in the morning and it’s already there, waiting for you and following you.

This is a service of low ratings — they think 1 star is fair for you, but 5 stars are not, and they will remove those reviews. Do not make my mistake — do not deal with this scam company.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Yelp* By thieves, for thieves.

I used them to find a repair man. They gave my info to every repair men instead of the few I choose! Blew up my phone so bad I had to turn it off. Today I've received more emails from Yelp than I thought was possible. I blocked them, and they fill up my junk mail. This abuse/harassment can not be legal! And the few I found all lied and told me it was unrepairable!

25 November 2025
Unprompted review
Rated 1 out of 5 stars

Yelp is fraud

Yelp is fraud. They placed a fraudulent one star review on my profile when I declined their paid advertising. They will not remove it unless I pay the $380.00 to advertising with Yelp. Extortion is legal

5 November 2024
Unprompted review

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