M1 Med Beauty UK Reviews 

1,667
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, welcoming staff who make cosmetic treatments extremely comfortable and explain all procedures very clearly. People truly appreciate the detailed advice, gentle personal approach, and exceptional results provided consistently during their appointments. Some reviewers were not happy with unexpected issues regarding treatment outcomes, extra correction fees, or wasted travel time. A few other people also felt that dealing with unhelpful communication, unexpected service disruptions, or unresolved complaints was frustrating. However, visitors generally emphasized the positive atmosphere and high standards despite these occasional negative experiences.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional staff and fantastic results from... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, friendliness, and gentle... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited M1 beauty this month for the first time and couldn't be more satisfied. I contacted reception via WhatsApp and it was super easy to make a booking. The appointment went super smoothly, we... See more

Rated 5 out of 5 stars

I had an excellent experience at M1 Clinic. The staff were welcoming, professional, and made me feel completely at ease throughout my visit. Everything was clearly explained, and the team showed genui... See more

Rated 5 out of 5 stars

Thank you SO much Dr Baral for my fantastic Botox and to the wonderful reception staff Maya and Ela. All so very kind and so extremely professional! See you again soon! Patrick ☺️

Rated 5 out of 5 stars

Clinic is amazing! Have done some treatments with doctor Yunitza and im totally satisfied with her professionalism and friendly nature! Highly recommend!


Company details

  1. Beauty Salon
  2. Cosmetics Industry
  3. Doctor
  4. Skin care clinic
  5. Specialised Clinic

About M1 Med Beauty UK

Written by the company

M1 Med Beauty UK is your expert in non-surgical cosmetic injections. At our modern UK clinics, our highly-experienced doctors will be happy to advise you on your treatment options including some of the most popular aesthetic treatments including lip filler, cheek enhancement and tear trough augmentation.

Each and every one of our aesthetic treatments is perfomed by one of our GMC-registered doctors, who use only the highest quality products. Book your free consultation today: www.m1-beauty.co.uk/book

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(1,667)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Always come here for my treatments

Always come here for my treatments. Wouldn’t go anywhere else. Dr Cozma is lovely, very professional and I’m always happy with my treatments. Lena on the front desk is always a pleasure to deal with a very welcoming!

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous

As usual wonderful service from both Lena and Iowana at M1. Both very friendly and professional. Would not go anywhere else.

26 November 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experience on October 10 at London Wall location

Terrible experience on October 10 at London Wall location. Went in for Botox injections for glabellar lines - this went well. But then the doctor began my filler treatment for the temple areas - the filler needle apparatus/plunger broke while she was trying to push the plunger down (the needle was inserted into my skin so this was a very jarring/painful sensation). The doctor apologized profusely, removed the needle and suggested we wait a few minutes and start over with a new needle. Unfortunately, the second needle apparatus/plunger broke as well (again while the needle was inserted into my temple). Now the doctor seemed extremely embarrassed, explained that they didn't have any other working needles, suggested I reschedule in another 2 weeks and hurried me out of her office as quickly as possible. Needless to say my right-hand temple area was very bruised and tender for the next week. I have written to the official complaints email address four times since Oct 10, hoping for management to address the situation, but I've yet to hear a response. When I phoned the clinic today to speak to a manager I was told by reception that there is NEVER an actual manager on duty at this location - the manager is located somewhere in Germany, and they are not allowed to give any contact information out to the public. He then suggested I send an email to official complaints email address.

This experience was not only physically painful but also deeply frustrating due to the lack of accountability and follow-up from the clinic. Their dismissive attitude and inadequate resolution process have left me with no confidence in their professionalism or competence. I strongly advise others to avoid this clinic and seek treatment from providers who prioritize patient care and safety.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Punctual and trustworthy service.

Punctual and trustworthy service.
Best price for Prohfilo.
Was pleased to be declined service after attending an appointment a few days after my flu jab due to potential swelling. I suspect other injectable clinics would have just taken the money and proceeded with the treatment.
Team is made up of medical doctors

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Affordable Botox with great results

Fourth time coming to M1 across both London branches. Great affordable Botox treatment with great results every time. I have had masseters and frown lines done and have recommended this place to many friends!

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Welcoming space and reception

Welcoming space and reception. Doctor took her time to explain the process and any concerns. Booked second follow up session. Looking forward to see result of this newish “salmon sperm procedure “ that all celebrities rave about

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Clinic

Fantastic Clinic. Best experience ever, friendly staff very clean clinic. I will definitely recommend them if you want to have filler and botox.

20 November 2024
Unprompted review

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