M1 Med Beauty Reviews 

10,812
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This was a return visit and as always a wonderful experience from the team You are greeted with a lovely happy warm welcome from the receptionist. Kevyn himself is highly qualified and profe... See more

Rated 5 out of 5 stars

I have visited M1 Beauty in Wiesbaden and Frankfurt multiple times and I was satisfied every time. My last experience last week was excellent because the doctor knew exactly what I needed before I eve... See more

Company replied

Rated 5 out of 5 stars

Brillant results and company I went to the Glasgow and the doctor and my Botox was spot on, you have as well a free revision after your session (if the Botox didn’t kick in) I’m so happy with the resu... See more

Rated 5 out of 5 stars

I had an amazing experience with Dr. Hasan! She is truly an artist when it comes to aesthetics. I wanted a very natural look for my lips and cheekbone, and she delivered beyond my expectations. The re... See more

Company replied

Company details

  1. Health & Medical

Written by the company

M1 Med Beauty ist Ihr Experte, wenn es um Schönheits- und Anti-Aging-Behandlungen geht. Unsere 36 Fachzentren haben sich auf die Faltenbehandlung mit Muskelrelaxans und die Unterspritzung mit Hyaluronsäure (Fillerbehandlung) sowie ausgewählte Schönheitsoperationen spezialisiert.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11k reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(10,812)

405 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied

Very nice attention from the staff. Great advice. Very pleased with the results and will return for my next appointment soon

27 March 2023
Unprompted review
M1 Med Beauty logo

Reply from M1 Med Beauty

Thank you very much for your positive review. We are happy to read that and look forward to your next visit.

Rated 5 out of 5 stars

very helpful and patient

very helpful and patient, everyone was nice and welcoming

23 March 2023
Unprompted review
M1 Med Beauty logo

Reply from M1 Med Beauty

Thank you for this great feedback and your positive review!

Rated 3 out of 5 stars

My very first time of botox treatment…

My very first time of botox treatment is with Dr. Schuhmann in Zürich. The reason for the 2 stars less on my rating is that first, my frown line is reduced only by ca. 60% -70%. Second, I was told it will last 3-6 months. I had the treatment on Dec. 12 and already two weeks ago, my frown line is slowly getting deeper again. Dr. Schuhmann is not very friendly (at least to me) but neither is he arrogant or something like that. He is this "matter-of-fact / let's talk business" type of doctor. My advice is to get yourself well-informed first about the treatment you want before you go to the clinic.

12 December 2022
Unprompted review
M1 Med Beauty logo

Reply from M1 Med Beauty

Thank you for your feedback.
We regret this incident and would appreciate your support by describing the situation again and sending us an email to kundenbetreuung@m1-beauty.de for review.
Thank you very much!

Rated 1 out of 5 stars

I had one eye filler but was left very…

I had one eye filler but was left very disappointed,one eye has definitely not had enough injection than the other.
Does not look good!

16 February 2023
Unprompted review
M1 Med Beauty logo

Reply from M1 Med Beauty

We are sorry to read that you are dissatisfied with the result.

You are welcome to contact us for a control appointment. This is possible between the 14th and 21st day after your last injection treatment.

Rated 1 out of 5 stars

Unprofessional, problem area not addressed, fainting

I would not recommennd to this company.

I fainted in the process of getting botox and a filler. Having found the consultant unfriendly and he mishandled the situation. In the end, my original problem area was not dealt attended to.

I attempted multiple times to call in or email asking for a touch-up on the company without any response back.

8 February 2023
Unprompted review
M1 Med Beauty logo

Reply from M1 Med Beauty

Thank you for your feedback. We are very sorry to hear about your incident. Unfortunately, your rating does not contain any personal information. This makes it difficult for us to find a solution for you. We would therefore be very pleased if you could send us your concern in detail to kundenbetreuung@m1-beauty.de.

Rated 5 out of 5 stars

highly recommend

Hi highly, highly recommend M1! From the reception up to the medical personal you are treated with a high level of professionalism! Its my second time here, and for sure its not the last! ❤️

31 January 2023
Unprompted review
M1 Med Beauty logo

Reply from M1 Med Beauty

We are very happy to read that!
Thank you for your great feedback and your loyalty.
We are already looking forward to your next visit.

Rated 5 out of 5 stars

Doctors who read your mind

I have visited M1 Beauty in Wiesbaden and Frankfurt multiple times and I was satisfied every time. My last experience last week was excellent because the doctor knew exactly what I needed before I even said it. That just confirmed to me that the team takes time to observe a client's face and make the best recommendations while at the same time taking the client's desires into consideration. Eveline.

15 January 2023
Unprompted review
M1 Med Beauty logo

Reply from M1 Med Beauty

Thank you for the positive feedback and for your loyalty. We are really happy about that and look forward to your next visit.

Rated 4 out of 5 stars

Recommended!

The reception personal is friendly and fast, the place looks great and the doctors are professional and kind.

7 December 2022
Unprompted review
Rated 1 out of 5 stars

No check up possible?!!

After treatment. Was expecting an email for a check up closer to the 3 weeks. tried calling every day and emailing no replies 2 weeks in. The receptionist really dont check their emails. Had complications but they still refused my checkup a few days after the 3 weeks. Receptionist told me I should have booked it for 2 weeks. I was not told this by the doctor who mentioned 3. Why be told 3 weeks if you cant go back around that time especially when you have been emailing and calling? The price was £140. Being this disgusted really doesnt affect them in any way they dont care if they lost potential lifelong customers they still get their salary.

24 November 2022
Unprompted review
Rated 5 out of 5 stars

This clinic is super nice

This clinic is super nice. As a foreigner, I can
speak English here with everyone, doctors
and services are both really patience.
Especially, the price is transparency and the
doctor provided the suggestions based on
the professional perspective.

14 November 2022
Unprompted review
Rated 5 out of 5 stars

First time visit

Best experience to date. So clean, professional and made me feel at ease through the whole process. Will definitely be back and would highly recommend

22 November 2022
Unprompted review
Rated 1 out of 5 stars

Don't book with M1. Very unprofessional.....

Unfairly inflexible when it comes to running late for appointments. We live in London, therefore transport can be very unreliable. Twice now, they have cancelled my appointment for running late, however, on a number of occasions, I have been sat in reception well after my appointment was due, and I've never complained as I understand how businesses work and that appointments run over time. Additionally, the botox they use must be a very inferior brand as I had movement after 6 weeks. I have a lot of friends around my age who are always looking for recommendations, however, I won't be recommending M1. To add to this, I have mental health issues and going through an extremely tough time in life, I was really looking forward to a bit of pampering which I know would have helped with my mental health state, but that wasn't to be. Customer Service has really declined in London. Bad service everywhere I go. Don't book with this company.

18 November 2022
Unprompted review

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