M1 LAB Reviews 

102
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

M1 Lab has the most gorgeous high quality products that are totally unique. Not to mention their showroom is beautiful, it reflects the time and effort that goes into this brand. Definitely better th... See more

Company replied

Rated 5 out of 5 stars

Martina made my experience buying a gift voucher for my partner more than easy. We are always made to feel welcome when in the showroom and our experience never feels rushed or pressured. Our service... See more

Rated 5 out of 5 stars

My experience with M1 LAB was a solid 10/10. I see the passion they put into this small business and that's hard to find these days. Top-tier customer service, pieces that redefine cool and great v... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience at the showroom. Martina was super helpful but also gave me space to look through the products and try things on without being too in my face. M1 clearly cares a lot about... See more

Company details

  1. #13 of 36 best companies in Vintage Clothing Shop
  2. #20 of 45 best companies in Handbags Shop
  3. #3 of 9 best companies in Leather Coats Shop
  4. #23 of 51 best companies in Sunglasses shop
  5. #14 of 26 best companies in Second-hand Clothing Shop

Written by the company

M1 Lab is your go-to online store for high-quality vintage and second-hand clothing. We carefully select each item and we offer a wide range for both men and women. Every article is sanitised, washed, steamed and ironed to ensure maximum cleanliness and hygiene. Additionally, we double-check every piece for defects like tears or stains. Our customer service is top-notch, and we pay close attention to every detail to ensure a perfect shopping experience for our customers. Discover our collection of unique vintage items and add a touch of timeless style to your wardrobe. Join our community of satisfied customers and experience the charm of our products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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4.8

All reviews

(102)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The most good thing

The most good thing, I would say you guys have a lot of authentic cloths. Each cloths is very unique and I also was inspired your sense of selection.

20 October 2025
Rated 5 out of 5 stars

I had an amazing experience at the…

I had an amazing experience at the showroom. Martina was super helpful but also gave me space to look through the products and try things on without being too in my face. M1 clearly cares a lot about sourcing high quality, fashionable items and pricing them fairly. I got to try on some really cool stuff and went home with some pieces I love, including a gift for my friend that she loved as well. I'll definitely be stopping by again next time I'm in London!

13 August 2025
Rated 5 out of 5 stars

Literally 10/10

Literally 10/10, item quality, swiftness of delivery, packaging, everything ! It was amazing I will be buying from here all of the time! Xox

24 June 2025
M1 LAB logo

Reply from M1 LAB

Hey Chloe! Your continued support means so much! Thank you again :)

Rated 5 out of 5 stars

Great Store/Customer Service

Great photos, item condition, and shipping time! One of my new fav online vintage/archive shops, can’t recommend enough. May want to gatekeep a little longer though…

19 May 2025
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Reply from M1 LAB

Hey Adam! Thank you so much for your kind words, it means so much to hear! Hope you are enjoying your jacket :)

Rated 5 out of 5 stars

Amazing As Always

Amazing As Always! Fast Shipping and Packaged Securely. No Issues or Complaints! Returning customer.

23 April 2025
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Reply from M1 LAB

Hey Kameron! Thank you so much for your kind words and your ongoing support, it means a lot :))

Rated 5 out of 5 stars

THE vintage store

A truly impressive packaging, quality, collection, and an overall experience. Would absolutely shop at M1 lab again.

7 April 2025
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Reply from M1 LAB

Hey! Appreciate so much your words :) Thank you again for shopping and for taking the time to leave us a review!

Rated 5 out of 5 stars

Beautiful experience with M1 Lab

Beautiful experience with M1 Lab, really excited to see where this company goes! Thanks a lot

21 March 2025
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Reply from M1 LAB

Hey! Thank you for your time in leaving us a review, it means a lot! We're glad to have your support on this journey! :))

Rated 5 out of 5 stars

Amazing Designer Vintage

Great customer service and the item arrived in perfect condition.

18 March 2025
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Reply from M1 LAB

Hey! Appreciate your time in leaving us a review, it means a lot! :)

Rated 5 out of 5 stars

I can only say best vintage shop in…

I can only say best vintage shop in London!
Amazing owners with a lot of knowledge.
When you go to their shop they let you feel at home. Amazing products with quality 10 of 10.
If you love vintage i definitely recommend this shop👏

13 March 2025
Unprompted review
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Reply from M1 LAB

Hey Salvatore! Your words made our day! We aim to offer the best service possible and knowing that you felt at home means so much! You are most then welcome anytime :) Thank you so much again!

Rated 5 out of 5 stars

Order arrived from Europe to la in 3…

Order arrived from Europe to la in 3 days… unheard of. Neat packaging with a personal touch and a free gift on top of all that.

24 February 2025
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Reply from M1 LAB

Hey Cameron! Thank you so much for shopping with us and so glad to hear such a positive feedback! It means a lot to us :)

Rated 5 out of 5 stars

Very knowledgable and lovely owner

Very knowledgable and lovely owner. Will be coming back here !

3 February 2025
Unprompted review
M1 LAB logo

Reply from M1 LAB

Hey! Thank you so much for coming and for taking the time to leave us a review, it means a lot! See you again soon :))

Rated 5 out of 5 stars

Amazing pieces

Amazing pieces, beautiful showroom, excellent conversation, great eye!
Thank you!

1 February 2025
M1 LAB logo

Reply from M1 LAB

Hey Laura! Thank you so much for such nice words, it means a lot to hear! Thank you for your visit and hope to see you again soon :)

Rated 5 out of 5 stars

Just a great experience buying from M1

Just a great experience buying from M1. Timely shipping, careful packaging, and she even threw in a free item with my order. Thank you again for the lovely piece and I hope to find more items from this shop in the future. Cheers.

25 January 2025
M1 LAB logo

Reply from M1 LAB

Hey Dante! Thank you so much for your feedback, it means a lot to hear :) If you ever come to London, would be lovely to have you in our showroom! All the best :))

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