MacBuyBack Reviews 

758
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I accepted a good price for my Mac but the courier lost it! Customer service from MacBuyback has been great. James has kept me informed on a claim he made against the courier and has now paid me sli... See more

Rated 5 out of 5 stars

I used this company and its sister company (selling an iMac, buying a Mac mini). Both sides of the transaction were absolutely great. Mini arrived in vgc, as described, and has been running as a med... See more

Rated 5 out of 5 stars

Worked exactly as it should do. Money in my account in 5 working days. It's difficult to know that when giving a description of a used item that the receiver agrees that it is, just be honest and it... See more

Rated 5 out of 5 stars

I came across Cheshire Macs after trying to find a home for a high end mac, it now has a home :) Absolutely top class service from start to finish and I'd recommend Cheshire Macs, Friendly and knowled... See more

Company details

  1. Computer service

Written by the company

The incredibly straight forward and speedy way to sell your Apple products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

758 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(758)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sent my iMac to MacBuyBack as I have…

Sent my iMac to MacBuyBack as I have another iMac. What a service. Fast, reliable and honest. Service is amazing with good communications and updates. Good quote too and had payment on the same day it was approved. Would I use again? 100%.

6 July 2022
Unprompted review
Rated 5 out of 5 stars

Great price offered, great service

The price offered was much more than other trade in sites. The process was easy and they kept me informed throughout, and paid the price quoted without trying to haggle. Overall very happy with the service.

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Good price offered

Good price offered. After technicians examined my laptop they found slight fault and adjusted their offer the price I received was still the best I could find.

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Worked exactly as it should do

Worked exactly as it should do. Money in my account in 5 working days. It's difficult to know that when giving a description of a used item that the receiver agrees that it is, just be honest and it shouldn't go wrong.
I'd recommend these guys, there are others that valued it a little bit more, but read the reviews first, no good getting a higher valuation if they're going to disagree or not pay out at all.

30 June 2022
Unprompted review
Rated 5 out of 5 stars

Transaction Review

I entered into a transaction with this company with some trepidation without prior knowledge of their history. I need not to have worried as the matter was dealt with professionally and expediously with the agreed sum being deposited into my bank account within eight days of the offer quote.
Based on my experience from this encounter I would have no hesitation in recommending the services of this company to others.

29 June 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend - great legit company

Would highly recommend this service if looking to sell your Mac - highest offer I had from anywhere including Apple and money received within 6 days (including the weekend) of the laptop being received.

Picked laptop up the day after submitting the order

22 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent!

Great company to deal with. Perfect and clear communication, transparency and lovely customer service. Best price online for selling my Mac.

19 June 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Easy and straightforward process from start to finish, pick-up arranged by DPD and emailed when received. Payment received immediately after confirmation of testing. Will use MacBuyBack again in the future with no hesitation, recommended.

15 June 2022
Unprompted review
Rated 5 out of 5 stars

Very easy process.

Very easy process. Got quote, sent in MacBook. Within a few days the price I quoted was approved and money paid. All within the time promised. Will use again.

15 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience!

Excellent communication. Smooth transaction. All the steps happened like clockwork and quotation honoured. Money received promptly. Would use again.

9 June 2022
Unprompted review
Rated 5 out of 5 stars

Quick turn around

Quick turn around, quick payment, good comms to let me know macbook was received. Was paid the full amount initially quoted, great service all round

6 June 2022
Unprompted review
Rated 5 out of 5 stars

Best value trade-in I could find

I’ve just upgraded my laptop so was looking for the best value trade-in possible on my old one. I tried Apple at the time of purchase but they offered a pitiful amount. MacBuyBack offered considerably more and their reviews were good. The website was easy to use and they were very responsive to a couple of pre-trade in questions. Payment arrived a day earlier than the estimate too! Extremely pleased with the result and won’t hesitate to use them for all my other Apple equipment.

27 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from the team at…

Excellent service from the team at MacBuyBack, received prompt emails from the moment a quote was requested.

Process was very easy to follow and turnaround time was way above expectations.

Would highly recommend this company if looking to sell your old MacBook.

19 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

When looking online MacBuyBack was offering the best price for my Mac.
The process for placing order was very clear. Once order was placed the communication from MacBuyBack was excellent, emails and information very clear to follow and any questions were promptly answered. I was kept informed of the process of my order and full amount quoted was paid straight into my bank account. Would highly recommend.

18 May 2022
Unprompted review

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