MacGregor Golf Reviews 250

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and great value for money. Many people are particularly impressed with the prompt and efficient delivery service, often receiving their orders sooner than expected. The overall purchasing process, from ordering to delivery, is frequently described as seamless and easy. However, some customers experienced issues with product durability, such as club heads detaching or shafts splitting after minimal use. A few others noted minor aesthetic imperfections on their clubs, like paint rubbing off or misaligned grips. There were also occasional concerns regarding delivery communication and the accuracy of tracking information.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers praised the excellent... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Quality

Users describe positive interactions with quality. Customers frequently praise the excellent quality of the... See more

Value for money

People report positive experiences with value for money. Customers consistently praise the great value, with... See more

Price

Reviewers frequently mention positive feedback about prices, often highlighting good value, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been trying to find pink left handed golf clubs for ages. I almost gave up searching but found the perfect Christmas gift for my daughter on the MacGregor website and they were delivered fast a... See more

Rated 5 out of 5 stars

Great delivery time, came earlier than expected. Boxed well, no damages. I bought the MacSpd irons and they are fantastic, they feel great, consistency is good and look amazing.

Rated 5 out of 5 stars

Great product delivered on time. The notification text from DHL stated the package was from Window Blinds which is misleading as item is Junior McGregor golf clubs delivered by DHL.

Rated 5 out of 5 stars

I ordered a Tourney max driver on the 7th December and was promised a free delivery between 12th-16th Dec. I was notified on the 12th that delivery would be that day and a 2 hour timeslot was given. I... See more


Company details

  1. #11 of 18 best companies in Sportwear manufacturer
  2. #41 of 50 best companies in Golf shop
  3. #10 of 11 best companies in Sports Accessories Wholesaler

Written by the company

Since 1897, MacGregor has provided top-quality equipment to every type of golfer, from avid amateurs to history’s greatest champions. MacGregor players have won tournaments all over the world including 59 majors but we’re just as proud of the countless rounds we’ve helped everyday golfers enjoy. We pride ourselves on products blended with craftsmanship, style, and modern innovation, with all golfers in mind. That’s the MacGregor tradition.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

250 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Sold Faulty good s purchased a golf club travel bag that…

I purchased a golf club travel bag that was faulty as on first journey the stitching to the base came undone, I emailed Macgregor to be fobbed of with their policy called the Montreal convention that deemed it the fault of the airways and Macgregor washed their hands of all responsibility of selling the faulty bag, would not recommend buying products from this company

29 December 2022
Unprompted review
Rated 1 out of 5 stars

Broken Clubs and Poor Customer Service

Purchased the DCT3000 Men’s Package Set in October 2021. By December 2021 the 5-iron head had broken by detaching from the shaft. This was replaced within the one-year warranty in January 2021. By December 2022, 3 further clubs had broken – 9-iron and pitching wedge heads came clean off (the latter when replacing the club in the bag) and 8-iron detached from the shaft.

Clearly, the iron set was either faulty or of very poor quality. Contacted customer service about replacing the faulty set in Dec 2022 (14 months after purchase) and was refused replacement with no other options offered. Extremely disappointed with the poor customer service and surprised with repeated breaks that MacGregor did not seem concerned by the quality and did not want to investigate further. Now left with a massive gap in the bag, unable to replace broken clubs and likely a matter of time before the next club breaks.

Would strongly avoid purchasing from MacGregor, the one-year warranty is strictly enforced on the clubs which should be designed to be used over several years, not break after 1 year.

24 December 2022
Unprompted review
Rated 1 out of 5 stars

Still haven’t received my parcel which…

Still haven’t received my parcel which was a present for Christmas, so was made to get something else.

19 December 2022
MacGregor Golf logo

Reply from MacGregor Golf

We are sorry to hear that you have not received your item. Unfortunately we are currently experiencing delays with some deliveries due to industrial action by Royal Mail but if you contact our customer services team at info@macgregor-golf.co.uk they can look into this for you.

Rated 1 out of 5 stars

Refused to Change bag type

Had to buy a cart bag with my clubs (As I'm left handed).

Even though I wanted a right handed stand bag.

When asking the question of customer services, it took a long time to get a reply!

21 September 2022

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