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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the speed and efficiency of their transactions. Many people appreciate the competitive and often highest prices offered for their devices, along with the prompt and hassle-free payment process, often received on the same day the device is received. Reviewers frequently mention the clear and consistent communication throughout the process, from initial quotes to payment confirmation. The overall sentiment is that the company provides a quick, simple, and stress-free experience, leading many consumers to express their intention to use the service again and recommend it to others.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its efficiency and speed. Many... See more

Payment

Clients share positive opinions on payment, consistently highlighting the speed and efficiency of the... See more

Price

People report positive experiences with price, consistently highlighting that they received the best rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my old iPhone through Macy’s Tech, and the whole process was quick, easy, and completely hassle-free. They offered a great price compared to other platforms, and their communication wa... See more

Rated 5 out of 5 stars

Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more

Rated 5 out of 5 stars

I just sold an iPhone 17 Pro to Macys Tech. The whole transaction was super simple and super fast. Not that I needed it, but it was also reassuring to see that they have customer support (via chat/p... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Quoted me the best price and I had made an error with my return so they called and sorted everything out the same day and I received payment instantly. Will... See more


Company details

  1. #1 of 26 best companies in Cell phone recycling and unlocking service

Written by the company

Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.


Contact info

5.0

Excellent

TrustScore 5 out of 5

333 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great company to purchase from.

Ordered iphone14 from this company via ebay. The service was excellent with very fast delivery. Packaging was great. All in all i would def. be looking at this company when i decide to upgrade again. 10/10 Thank you.

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Will Use Again

Everything was handled well and with good communication. Originally thought they were taking a long time to process the order, went back to an email they sent me to get my order details and complain but then noticed, in nice bold lettering "Please note we will be closed from xxx to xxx and unable to process orders dureing this time.". Oops, my mistake.

7 October 2024
Rated 5 out of 5 stars

Brilliant

Brilliant. Purchased a iPhone 15 pro max and it came on time with no issues. Thank you for your service

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely flawless from start to…

Absolutely flawless from start to finish! Macy’s have cracked it….. much better than others I have used previously. I tend to recycle old phone upon upgrading and I can say loud and proud Macy’s is the only company I will use from this point onwards. Phone received, inspected and Money sent all in the same day. Perfect!!!! Thank you. Xxx

7 October 2024
Unprompted review

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