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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the speed and efficiency of their transactions. Many people appreciate the competitive and often highest prices offered for their devices, along with the prompt and hassle-free payment process, often received on the same day the device is received. Reviewers frequently mention the clear and consistent communication throughout the process, from initial quotes to payment confirmation. The overall sentiment is that the company provides a quick, simple, and stress-free experience, leading many consumers to express their intention to use the service again and recommend it to others.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its efficiency and speed. Many... See more

Payment

Clients share positive opinions on payment, consistently highlighting the speed and efficiency of the... See more

Price

People report positive experiences with price, consistently highlighting that they received the best rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my old iPhone through Macy’s Tech, and the whole process was quick, easy, and completely hassle-free. They offered a great price compared to other platforms, and their communication wa... See more

Rated 5 out of 5 stars

Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more

Rated 5 out of 5 stars

I just sold an iPhone 17 Pro to Macys Tech. The whole transaction was super simple and super fast. Not that I needed it, but it was also reassuring to see that they have customer support (via chat/p... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Quoted me the best price and I had made an error with my return so they called and sorted everything out the same day and I received payment instantly. Will... See more


Company details

  1. #1 of 26 best companies in Cell phone recycling and unlocking service

Written by the company

Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.


Contact info

5.0

Excellent

TrustScore 5 out of 5

333 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Company

Selling a phone to Macys Tech has been a very simple and pleasant experience. The phone was received, efficiently inspected and the money transferred to me in a very timely manner. I have nothing at all to be unhappy about. I’d gladly do business with them again.

21 June 2024
Rated 5 out of 5 stars

Brilliant!!

Excellent service, sent my device by special delivery due to value. Provided ID and was paid literally within 4hrs of Royal Mail delivering it to them! Super easy and the best price!

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Great quick service

Great quick service! Had a few questions before selling phone and promptly responded! Stuck to the value they quoted!

10 June 2024
Rated 5 out of 5 stars

Great customer service

I have used them a few times now. They have great customer service and are extremely quick if not the quickest to check a device and pay.

They also pay a good amount for devices.

28 May 2024
Rated 5 out of 5 stars

This is by far the best phone company…

This is by far the best phone company to sell your phone on. I have used several over the years the big ones and they all chip you on the price and never have any intention of paying what they state on line!! However Macy’s were fantastic. I got an email at 10 am on Monday morning, by 10.30 it had been checked and processed. They then asked for me to email my driving licence over which I did and by 11.15 am the money was in my account!! I then got a call to make sure I received it!! The service is second to none!! So use this company !!! I won’t ever use any one else again!! Great work for Macy’s !!!

8 April 2024
Rated 5 out of 5 stars

Absolutely amazing 🤩

I absolutely recommend! They have been brilliant from start to finish. I sent my phone off yesterday and they have already made the payment. They paid exactly what they quoted. They sent an email telling me my phone had past their inspection, I just needed to provide them with ID to verify who I was and they paid the money in my bank within minutes of me providing it. Thank you so much for an amazing service 🤩

26 March 2024

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