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Madchad Reviews 

653
•
TrustScore 5 out of 5

4.8

Computer Software Shop
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Review summary

Created with AI, based on recent reviews

Looking at 604 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and the quick support team for resolving various technical issues smoothly and efficiently. Many people regularly express deep appreciation for the reliable products, straightforward setup options, and overall extremely satisfying service provided during interactions. Some reviewers were not happy with unexpected technical problems or reported that certain products and paid installation services simply did not function properly. A few other people also felt that customer support could occasionally be unhelpful, slow to respond, or dismissive when dealing with difficult customer complaints and service issues.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, frequently highlighting fast answers,... See more

Service

Reviewers mention positive feedback about service, expressing appreciation for the helpful setup assistance,... See more

Staff

Consumers find staff to be positive, highlighting reliable support agents who consistently resolve issues... See more

Product

People report positive experiences with product, highlighting clear directions, instant delivery, and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The experience was easy, straightforward, and honestly a lot better than I expected. The setup process is easy to do on your own, but their team is a huge help! Kitoko, my support assistant was not on... See more

Company replied

Rated 5 out of 5 stars

Great communication and web-site. Every product offered comes with clear and easy directions. I really like the installation service offered for those less tech savvy people. I highly recommend MadCha... See more

Company replied

Rated 5 out of 5 stars

The Customer Service is really where Madchad shines Kitoko is the goat and always helps with every problem . The Cheats themself also are very good I used arcane for a bit now and never had a ban. Ver... See more

Company replied

Rated 5 out of 5 stars

Their support bot is very advanced and helpful felt like I was talking to a real person at first. they are constantly doing giveaways that you dont have to join anything else but their discord to c... See more

Company replied

Company details

  1. Computer Software Shop

Written by the company

Since 2019, MadChad has been providing gamers worldwide with premium, undetected cheats and spoofers designed for performance, safety, and ease of use. We specialize in HWID spoofers, private hacks, and DMA hardware, offering instant delivery, flexible license options, and 24/7 live support to ensure a smooth experience for every customer. Our mission is simple — to help gamers reach their full potential with tools that are secure, affordable, and continuously updated. Join thousands of players who trust MadChad for their gaming solutions — your advantage starts here.

Contact info

4.8

Excellent

TrustScore 5 out of 5

653 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(653)

587 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

do not fall for this scam

do not fall for this scam
all the reviews are bots.
they offer products they dont even have.
you pay and wait for nothing. scam 100%

11 October 2026
Unprompted review
Madchad logo

Reply from Madchad

Every order on our store is delivered instantly and automatically the moment payment confirms, the key lands in your account and your email right away. There is no manual step that could leave someone waiting.

We have no record of any failed delivery matching this. If you have an order number, open a ticket at discord.gg/madchad and we'll show you exactly when your key was issued. Without one, readers can draw their own conclusion.

Rated 1 out of 5 stars

Arc Raiders

Injected cheats on arc raiders, verified the cheat menu worked in lobby. Couldn't play at that time so I got off and returned a couple hours later. Without ever joining a match and with only opening the game 1 time I was perm banned. Very frustrating, bought the cheat the same day for a 7 day pass too...

9 October 2026
Unprompted review
Madchad logo

Reply from Madchad

Thanks for the honest review, and sorry you got hit. This one isn't about delivery, it's a detection issue on Arc Raiders, and we'd rather own that than brush it off.

Anti-cheats push silent detection waves, and even opening the game once in a flagged window can catch an account. We track status for exactly this reason.

Please open a ticket at discord.gg/madchad with your order, our support will go through what happened and look after you. We don't leave paying customers hanging on something like this.

Rated 5 out of 5 stars

The Customer Service is really where…

The Customer Service is really where Madchad shines Kitoko is the goat and always helps with every problem . The Cheats themself also are very good I used arcane for a bit now and never had a ban. Very recommendabl.

10 October 2026
Unprompted review
Madchad logo

Reply from Madchad

tyvm good sir

Rated 5 out of 5 stars

The experience was PERFECT

The experience was easy, straightforward, and honestly a lot better than I expected. The setup process is easy to do on your own, but their team is a huge help! Kitoko, my support assistant was not only extremely helpful and experienced, but they made the installation experience fun and as easy for me as possible. Would 100% recommend for anybody that's feeling hesitant! My PC is safe and their product works great.

8 October 2026
Unprompted review
Madchad logo

Reply from Madchad

thanks a lot, we appreciate the review

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