speedy despatch, very good stock range including hard to find items. My only gripe is no phone line to be able to ask technical details or get a swift resolution in case of issues with delivery. There... See more
Company replied
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See what reviewers are saying
Product has arrived within specified timeframe. unfortunately, it got damaged in transit. Was going to call through to notify but there is no number to call. Instead had to email over..... Repla... See more
Company replied
Bead spinner, 13 days after order no sign and no replies to several emails despite despatch being said same day as order. Finally arrived but was not perfect, have had to “butcher” it a bit to spin sm... See more
Company replied
Excellent quality disk cutter. I have used this several times already and the cut is precise with little finishing needed. Excellent price too when compared with leading brands. I highly recommend th... See more
Company details
Written by the company
Born in 2015 from a passion for craft and quality, Maddisons of Durham is a small, independent supplier of jewellery-making tools and equipment — trusted by silversmiths, students, and studio makers across the UK. We’re a close-knit team (humans, dogs, and one endlessly curious Bengal cat), dedicated to offering friendly, down-to-earth service with a personal touch. Everything we stock is carefully handpicked with makers in mind — from trusted staples like Durston, ImpressArt, and Beadsmith to specialist gems such as Thompson Enamels, GreenLion tools, and the complete Fretz collection. We work hard to match big-brand prices wherever possible, so you can invest in top-quality tools without stretching your budget. Whether you’re just starting out or deep into your making journey, we’re here to help you find the right tools for the job.
Contact info
Unit 6 Newport Way, Cannon Park, TS1 5JW, Middlesbrough, United Kingdom
- 01642 058107
- info@maddisonsofdurham.co.uk
- maddisonsofdurham.co.uk
4.0
Great
285 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good product and reasonable price
Good product and reasonable price. Delivery was very quick indeed.
29 March 2023
Arrived in good time and an excellent…
Arrived in good time and an excellent choice of goods for sale
29 March 2023
Have to sort out problems by email…AVOID this company
Have to sort out problems by email which took a day for each reply,
As The PHONE number given was out
Of service!!!!!
Wouldnt have used if i had known as
A Legitimate business has an operating telephone number!!
2 April 2023
Order sent out promptly and delivery…
Order sent out promptly and delivery charge was reasonable. Very pleased with the product.
2 April 2023
As described
2 April 2023
Amazing product. …
I have only given 4 stars despite the product and the customer service relating to the dispatch being amazing. Due to getting no response to the 2 emails sent prior to purchase. If anyone else had sold Fretz I would have possibly bought it from them.
29 March 2023
Very pleased thank you
26 March 2023
Amazing supplier
Absolutely love the products from this company - always fantastic quality and cheaper than other tool suppliers. If I can get what I need from Maddison’s of Durham they are always my go to due to their fantastic customer service and speedy dispatch times.
1 March 2023
Unprompted review
Maddison’s were excellent
Maddison’s were excellent.
The tool arrived on time and was of good quality, which permitted me to complete the job!
Based on this experience, I would use Maddison’s for any future purchases.
16 March 2023
Excellent service
13 March 2023
Item as described and well received.
15 March 2023
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