I’ve had a great experience working with MadeMine. Their product quality is consistent, especially for personalized items, and my customers are always happy with how everything turns out. Production t... See more
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Extremely glad to have found MadeMine as my dropshipping supplier. The goods are of high quality and my customers are always happy with their purchase. All items are well-tracked and delivery times to... See more
i was so excited when i bought from the website.... and thennn when there wasn't much follow up with postage and tracking details i became sceptical and checked out this page. I. WAS. DEVASTATED. i th... See more
Really lousy customer service. They claimed problem would be resolved within 24 hours - guaranteed. OK, so here we are one MONTH later and still nothing has been done!!!! They are absolutely total... See more
Company replied
Company details
Written by the company
MadeMine is a personalized gifts drop shipping company that was founded in Q4 2022. We are committed to providing our customers with the highest quality personalized gifts at an affordable price. We offer a wide variety of personalized gifts, including jewelry, apparel, home decor, and more.
Contact info
Room D,10/F,Tower A,Billion Centre,1 Wang Kwong Road,Kowloon Bay,Kowloon, 2340560, Hong Kong, China
- team@mademine.com
- mademine.com
4.2
Great
117 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Waited a month still not received it
Waited a month still not received it , tried to contact don’t know how too but disgusting service . Says 3-7 working days to receive going on 5 weeks still not received my valentines gift.
3 March 2022
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
Horrible Service/Buyer Beware/Scam
They have taken close to 2 months to get me my order when they claimed 7-10 days max and to be Australian when once they post it you see its actually from China and when asked to be refunded as I needed it for a specific date, they refused and as stated nearly 2 months and still no package, theyre thieves and horrible business service, buyers stay away and voice your displeasure with these criminals.
18 February 2022
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
STAY AWAY
STAY AWAY
Worst experience ever, these people need to be shut down. Guaranteed 3 - 5 days delivery when you pay an extra $40, it's been 3 weeks and it's still in China when they claim to be an Australian company. Stay away
14 February 2022
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
Save your money
Save your money, these guys are scammers. They say it's 3-5 days processing time, emailed to confirm after my order as it says guaranteed delivery by Valentine's. They tell me at minimum it's 4-6 business days for the item to be processed, I said it won't arrive in time and I'd like to cancel, now they're trying to charge me 60% restocking fee for a piece of cardboard they haven't begun processing. Shop elsewhere. PayPal dispute opened
4 February 2022
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
It’s just upsetting.
I’ve bought a Spotify bedside lamp and it was terrible. I’ve got the product for girlfriend for Valentine’s Day, and there I’ve opened it up to see scratches all over the product and scratches on the inside of the glass (HOW DOES THAT HAPPEN).
I got in touch with a customer support staff and they asked for evidence. As soon as I showed the evidence. Not a word has come back. It’s like they know they’ve messed up so there’s no point to reply and have to give up a refund.
Honestly, if you’re about to buy something from here, try and find an alternative not worth it at all.
1 February 2022
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
SCAM
Ordered a month ago, still not received.
I didn't order a personalized product.
Generic game but apparently it's still in production.
It's a scam and it is not an Australian company
Numerous emails with them coming up with excuses and telling me to wait a few more days and then several more days.
I don't believe my product is going to arrive. They took my money. Thieving lying tossers
25 August 2021
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
I’m actually really happy with my…
I’m actually really happy with my order, everything was perfect! It only took just over a under a week to be delivered to Brisbane. Quality is amazing!
9 August 2021
Unprompted review
SUCH A RELIEF!!!! I AM SOOOO HAPPY
i was so excited when i bought from the website.... and thennn when there wasn't much follow up with postage and tracking details i became sceptical and checked out this page. I. WAS. DEVASTATED. i thought it would never come! the reviews here were very poor and this was pretty disappointing. i waited only 7 days and today it turned up on my doorstep! i am so pleased with it and its quality my boyfriend is going to LOVE it! :D
23 July 2021
Unprompted review
Very disappointing experience
I'm pretty disappointed as well with made mine unfortunately. I got the picture wallet and while the picture was nice and clear it was just cut off on one side, which didn't look nice. Also I wanted to have the picture in the corner and smaller but they covered the whole wallet which I didn't like. I've asked them over and over again for 2 months to send me the correct one and that I'm happy to post back the old one. Like all others, I was offered a 1% refund only. And when I kept emailing they agreed to send a new one, which was exactly like the first one!! It's false advertising and I was very very disappointed. I would never order from made mine again. Communication is terrible. And so is the quality of the wallet, that's already fallen apart 4 months later. :(
20 May 2021
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
Terrible
Terrible. Took a month to arrive despite their website saying 3-5 days. No help or compensation offered
16 May 2021
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
Slowest postage ever. Don't be fooled.
Takes over a month to get your item even after they sting you an extra $5 for 'VIP' service. Delivery times on the website are not even close to being accurate. Give yourself 2 months to be sure that your item will actually arrive.
12 May 2021
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
Crap service and item faulty
Paid for VIP priority service and express shipping and items arrived 4 weeks after order was placed, light base does not work. Not worth the money, also not made in Australia.
28 February 2021
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
Was amazing just what I ordered and my…
Was amazing just what I ordered and my partner loved it, good quality and very nicely printed. We are very happy.
Did take longer then expected to arrive, tho they sent it early, I guess that is a post issue and not a company issue.
20 February 2021
Unprompted review
Order didn’t arrive on time
Don’t order from this website. I ordered for Valentine’s Day and it stated “guaranteed delivery” before then and my order still hasn’t come. They also don’t offer refunds for false advertising.
18 February 2021
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
These people don’t even deserve 1 star
These people don’t even deserve 1 star. They are liars, it come a month later and it was all scratched and ugly. I’m so annoyed right now.
17 February 2021
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
Worst site - scammers!
Worst site! Pretending they are Australian with an AU, when infact it’s an overseas Japanese or Chinese site! Which means if you order with a weeks notice as per their site info you will get it in Australia by Valentine’s Day which if I look at tracking its still overseas and has been since I ordered! Don’t order u less you are willing to part with your funds and get responded to in French via email! This place should be shut down!
10 February 2021
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
Unprofessional
Unprofessional, terrible company!! Took way too long for my order even when paid for VIP service!
8 February 2021
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
I agree they don’t even deserve 1 Star the picture is unrecognisable!!!
I agree they don’t even deserve 1 star!!! Well everybody don’t be too worried about not getting your item because the picture on the wallet is TERRIBLE!!! I couldn’t give it to my brother for Christmas as you couldn’t even make out that they were people printed on the wallet!! The customer service is non existent and if she tells me again they are going to keep part (most) of the refund for postage, materials and man power again I’m going to go insane! DO NOT ORDER FROM THIS COMPANY!!!
12 January 2021
Unprompted review
Reply from mademine.com
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
I received my order and i can’t wait to…
I received my order and i can’t wait to give my gift to my son. It put a huge smile on my face and will bring a good laugh. Very happy
24 November 2020
Unprompted review
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