madepants.com Reviews 2,114

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 688 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the excellent material and construction, which many find to be well-made and durable. The ordering process is frequently described as easy and straightforward, with many appreciating the smooth user experience on the website. Many consumers are pleased with the fit and style of the items, often finding them comfortable and true to size, leading to repeat purchases. However, some reviewers were not happy with the delivery service, noting that it could be slow or that items arrived later than expected. A few other people also felt that the product quality was poor, with some items not matching the online descriptions or appearing cheaply made. Additionally, some customers expressed dissatisfaction with the return process, finding it difficult or costly, especially for international shipments.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality of materials and... See more

Quality

People report positive experiences with quality, with many reviewers praising the good quality of the... See more

Order

Reviewers express satisfaction with the ordering process, often describing it as easy to follow and complete,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers praising quick shipping,... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of navigating and using... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really wanted to read reviews for each product. Looking for feedback on quality of material, fit, etc. looking forward to receiving my order and hoping to love it!

Rated 5 out of 5 stars

Easy to use website even though i tried to use new credit card, it went through but think my bank was being over cautious as the first time id used it.!!! Have ordered before from madepants and loved... See more

Rated 5 out of 5 stars

This is a most interesting store. I love denim and they had interesting styles at reasonable prices. I purchased a wonderful “Jeans” dress which I received today. It is extremely well made and fits pe... See more

Rated 5 out of 5 stars

Item ordered is just perfect & exactly as described...Easy website to shop on & item arrived in good time....So pleased with my dungarees (Think you call them overalls in uk we call them dungarees) im... See more


Company details

  1. Ladies' clothes shop
  2. Boutique

Written by the company

Family Owned Online Boutique


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exceeds expectations

Fit, Quality and Style are impressive. Didn’t know what to expect when ordering and I’m beyond excited and impressed. Bought 4 pairs of pants and all are going immediately into my rotation. I already ordered 2 more pairs of jeans.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I'm grateful.

I'm grateful for the customer service I received when I had a size issue with my order. It was surprisingly helpful and resolved to my satisfaction - very unusual in these times. Thank you, Madepants Team!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I just made my purchase

I just made my purchase. I haven't received it yet. So I'm hoping to get it would then a good amount of time. I live in Alaska, so it's probably gonna take a little longer to get to me. But I'm excited. I really like the jacket in the oversized overalls I have plans for both of these pieces of outfits.
If they turn out great like the rest of the reviews are saying I probably will be ordering more stuff. So thumbs up finger crossed.Thank you

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Took about 10 days to reach me on…

Took about 10 days to reach me on opening a stud flew off i contacted madepants immediately had a quick response 1 week later i recieved a replacement M51 shell. The garment itself is well made fits as it should although not an exact replica it has 3 differances no inner jacket but i ordered the shell and no shoulder straps also the cuffs arent the same all in all im very pleased

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was smooth and faster than I…

Delivery was smooth and faster than I expected. Items came in a nice packaging better than I expected so it worked well when I had to give away one of my overalls. The overalls were nice and comfy and well designed. I love the loose fit and the stitches and the softness of the denim. I gave one away cos it was too large for even an oversized fit. Having a 42/44 EU size, I’m good with Madepants XL with a loose fit. So I made my second purchase…❤️❤️❤️❤️

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Great quality clothing

Great quality clothing, and very quick delivery. I have purchased from Madepants several times and I have always been pleased with the service and items i received. And I will continue to buy their clothing.
Many Thanks

2 February 2026
Unprompted review

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