Made Wright London Reviews 

120
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I’d been eyeing these pyjamas for a while and finally decided to give them a try, even though they’re not the cheapest — and wow, I’m so glad I did! They’re absolutely lush and incredibly comfortabl... See more

Rated 3 out of 5 stars

Good quality but delivery was late which meant that the present came day after my wife's birthday rather than two days before. Lauren, Thank you for your reply and the delivery refund. The PJs are... See more

Company replied

Rated 5 out of 5 stars

Excellent service, beautiful soft pyjamas that wash really well. They were originally out of stock but I received an email to let me know when they were back in stock and then ordered without any prob... See more

Company replied

Rated 5 out of 5 stars

I ordered two pairs in December, one for myself and one for my partners mum. Not only did they release extra stock so I could get them in time for Christmas but the quality is beautiful, so soft - I n... See more

Company details

  1. Clothing Shop

Written by the company

Made Wright specialises in super soft, hypoallergenic, eco-friendly bamboo pyjamas for you and your family. We focus on luxury and eco-friendly fabrics, timeless styles, all at affordable prices. All of our pieces can be personalised with your name or initials. With a loyal Celebrity and Influencer fanbase, we have also been featured on This Morning, Grazia, Red Magazine, Bride Magazine, You Magazine and Stylist Magazine.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

120 reviews

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No recent history of asking for reviews

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4.4

All reviews

(120)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great customer service and product

There was an issue with my order - Hermes didn't pick it up! I emailed them on the day my order should have been delivered, they popped it in with Royal Mail and I got it two days later. Annoying, but not totally their fault. It was resolved in the end, and the PJ's are super comfy.

21 July 2021
Rated 5 out of 5 stars

Super comfy

Arrived in good time, I had my married initials embroiders on the pjs, I had to go for blue as the white was out of stock.

These are super comfy to wear and light weight. I would buy again.

6 July 2021
Rated 5 out of 5 stars

Great service and pyjamas

The pyjamas were a gift for my sister’s birthday so she hasn’t tried them yet but the service, delivery and quality of the product from my initial look is second to none. Also really pleased to see minimal plastic packaging.

25 June 2021
Rated 5 out of 5 stars

I love these pjs!

I love these pjs! I already own the long leg and sleeved version and had to buy the short sleeved version for summer. It didn’t disappoint. Gorgeous comfy fabric x

17 June 2021
Rated 5 out of 5 stars

Great quality

Great quality, very comfy and breathable. The perfect mix of being comfy but still looking presentable!

13 June 2021
Rated 3 out of 5 stars

Good quality but delivery was late…

Good quality but delivery was late which meant that the present came day after my wife's birthday rather than two days before.

Lauren, Thank you for your reply and the delivery refund. The PJs are lovely and my wife loves them. If not for the delivery issue I would have given you a 5 star. I thought it worth putting up a qualification so that other readers understand and don't get put off by my review. In hindsight dropping 2 stars was maybe a bit harsh for a late delivery. Thanks Matt

29 May 2021
Made Wright London logo

Reply from Made Wright London

Hi Matthew,
Thank you so much for taking the time to leave us a review. Really happy to hear you’re happy with the quality, and we are very sorry they didn’t arrive in time for your wife’s birthday. We completely understand your disappointment, our couriers are having a slight delay at the moment, as an apology for this, we have refunded your shipping costs.
Have a great weekend and thanks again for shopping with us!
Best wishes,
Lauren

Rated 5 out of 5 stars

Amazing service from the team at Made…

Amazing service from the team at Made Wright, the helped me with a choice and provided a free postage and packaging code.

The products are lovely, very comfortable and well made. Would highly recommend.

23 May 2021
Made Wright London logo

Reply from Made Wright London

Hi Lauren,
Thanks so much for taking the time to leave us a review and so happy to hear you're happy with your pyjamas.
If we can help with anything in the future, please do not hesitate to contact us.
Have a lovely day,
Lauren

Rated 5 out of 5 stars

Excellent service

Helpful, efficient service. My emailed query was responded to very quickly and resolved immediately. Thoroughly recommend.

23 May 2021
Made Wright London logo

Reply from Made Wright London

Hi there,
Thanks so much for taking the time to leave us a review and so happy to hear you're happy with your order and our customer service.
If we can help with anything in the future, please do not hesitate to contact us.
Have a lovely day,
Lauren

Rated 5 out of 5 stars

Really loved the PJ

Really loved the PJ. Actually ordered a second after a month of ordering first. Super comfortable. Really quality product. Will order another few bits in coming months. Maybe shorts set or a robe. Either way, v happy with quality. Thank you

16 May 2021
Made Wright London logo

Reply from Made Wright London

Hi,
Thanks so much for taking the time to leave us a review and so happy to hear you're happy with your pyjamas.
If we can help with anything in the future, please do not hesitate to contact us.
Have a lovely day,
Lauren

Rated 5 out of 5 stars

Excellent service

Excellent service, beautiful soft pyjamas that wash really well. They were originally out of stock but I received an email to let me know when they were back in stock and then ordered without any problems. Would definitely recommend and buy again from here

14 May 2021
Unprompted review
Made Wright London logo

Reply from Made Wright London

Hi there,
Thanks so much for taking the time to leave us a review and so happy to hear you're happy with your pyjamas.
If we can help with anything in the future, please do not hesitate to contact us.
Have a lovely day,
Lauren

Rated 1 out of 5 stars

Ordered three different items on…

Ordered three different items on separate occasions and both were later cancelled due to being out of stock.

12 May 2021
Made Wright London logo

Reply from Made Wright London

Hi Emma,
Thanks for letting us know about this, and am so sorry to hear you weren't able to receive your pyjamas.
Unfortunately due to COVID, our manufacturers were having a number of issues due to reduced workers, which affected our stock levels. If you ever want to order another set from us, please email me directly at info@madewrightlondon.com and I will ensure your order is processed correctly, and will also offer you an exclusive discount for your trouble here.
If we can help with anything in the future, please do not hesitate to contact us.
Have a lovely day,
Lauren

Rated 5 out of 5 stars

Beautiful, soft, comfortable & stylish pajamas

I have just been given a pair of beautiful monogrammed pajamas from Made Wright as a present. They are the softest, most comfortable pajamas I have ever owned! Really stylish and well cut too.

11 May 2021
Unprompted review
Made Wright London logo

Reply from Made Wright London

Hi Sarah,
Thanks so much for taking the time to leave us a review and so happy to hear you're happy with your pyjamas.
If we can help with anything in the future, please do not hesitate to contact us.
Have a lovely day,
Lauren

Rated 5 out of 5 stars

Beautiful robe and excellent service.

I bought a robe for my daughter’s birthday, which she opened yesterday. She is delighted with it, the fabric could not feel any softer and the monogrammed initials on the front are an extra special touch, which give it a real luxe feel.
Communication was great and it arrived within the given timescales. I’d have no hesitation in recommending this company and will definitely use again!

6 May 2021
Unprompted review
Made Wright London logo

Reply from Made Wright London

Hi Romany,
Thanks so much for taking the time to leave us a review and so happy to hear your daughter was happy with her robe!
If we can help with anything in the future, please do not hesitate to contact us.
Have a lovely day,
Lauren

Rated 5 out of 5 stars

Gorgeous

Simple, stylish, gorgeous and comfy! A wonderful gift. Certainly my go to pressie for my girlfriends from now on!

Thank you

4 May 2021
Unprompted review
Made Wright London logo

Reply from Made Wright London

Hi Denisa,
Thanks so much for taking the time to leave us a review and so happy to hear you're happy with your pyjamas.
If we can help with anything in the future, please do not hesitate to contact us.
Have a lovely day,
Lauren

Rated 5 out of 5 stars

I love my new short pjs

I love my new short pjs. The fabric is so soft and lux and feels great on my skin. I’ve just had a baby so comfort is key. The order arrived promptly and my dealings with Lauren were first class.

1 May 2021
Unprompted review
Made Wright London logo

Reply from Made Wright London

Hi Emma,
Thanks so much for taking the time to leave us a review and so happy to hear you're happy with your pyjamas and our service :)
If we can help with anything in the future, please do not hesitate to contact us.
Have a lovely day,
Lauren

Rated 5 out of 5 stars

Fantastic quality and customer service

I recently ordered the Navy Aria Bamboo pyjama set, personalised for a friend’s birthday present. The pyjamas are of a high, luxurious quality and my friend is delighted with them. The customer service is also excellent - when I made contact to ensure they would arrive on time I received a quick and super helpful response and the pyjamas arrived earlier than expected!

26 April 2021
Unprompted review
Made Wright London logo

Reply from Made Wright London

Hi Molly,
Thanks so much for taking the time to leave us a review and so happy to hear you're happy with your pyjamas.
If we can help with anything in the future, please do not hesitate to contact us.
Have a lovely day,
Lauren

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