MadFashion designer brands Reviews 5

TrustScore 3.5 out of 5

3.6

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Company details

  1. Clothing Shop

Written by the company

Designer clothing and accessories


Contact info

3.6

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great company really helpful quick…

Great company really helpful quick delivery great quality of garments good prices will use again definitely recommend jamesmadfashion for high end brands.

12 August 2024
MadFashion designer brands logo

Reply from MadFashion designer brands

Thank you for your custom, look forward to supplying you with more quality products, thanks for the review, a well valued customer.

Rated 5 out of 5 stars

Great service and communication

Great service and communication
I originally contacted this store as I’d made a purchase from another company of a similar name and did not receive goods (mad fashion Paris)
Once I started speaking with the representative I realised my mistake. They were very helpful and gave me advice on how to request a charge back from my bank. They were very pleasant to deal with and professional.
Pls do not confuse this high end clothing company with Tik tok scammers Mad Fashion Paris.

12 June 2024
Unprompted review
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Reply from MadFashion designer brands

Thank you so much for your kind review, as always I’m here to help anyone who contacts my company as best as I can, even if not a customer of mine, I’m just glad you reached out to me first and were able to resolve your problem, thank you again for your kind review and it was a pleasure communicating with you also.

Rated 1 out of 5 stars

Scam

This company’s service is absolutely ridiculous . I placed an order for pair of sandals over a month ago and am still waiting for their delivery, which has not yet arrived. Despite sending emails in an attempt to get an update on my order, I have not received a single response from them. The lack of communication and customer service is incredibly frustrating and unacceptable.

17 May 2024
Unprompted review
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Reply from MadFashion designer brands

This was not purchased from me, I’ve had quite a few enquiries about the same thing where someone has purchased through TikTok, these were not purchased from me but from someone with a similar name, please get your information correct before trying to damage my company’s reputation. You clearly have another company’s email as I’ve not received no emails complaining of any orders, my email is madfal@madfashiondesignerbrands.co.uk
After speaking to other people who have contacted me regarding the same issue it seems the company you ordered from is called mad fashion Paris not my company.
I would appreciate it if you could remove this review as it isn’t a genuine review of my company.

Rated 1 out of 5 stars

AVOID!!

Ordered an item for a Christmas present but over a week passed and it wasn't dispatched. They called me and told be it will be here early Jan. Because it was the last place that stocked the cap I decided to wait. Jan comes and no item. I called and no answer. Emailed and no reply. Finally I got the package but it was wrong! Surprise surprise the item I ordered was no longer in stock. Asked for a refund and pre paid packaging to return the wrong item and seller said they will refund but hasn't. PayPal case opened and hopefully get my refund soon! A month since I ordered it! Avoid and go somewhere else!

12 January 2023
Unprompted review
Rated 5 out of 5 stars

Quality of the items I ordered were…

Quality of the items I ordered were brilliant. Speed they arrived was fast, was for my husbands birthday. Cost was very good. I was worried at first as I have not used this site before and was worried that the goods would be fake but they most definitely are the real deal and excellent. Packaging was also secure. I would recommend and buy from this site again.

1 October 2022
Unprompted review
MadFashion designer brands logo

Reply from MadFashion designer brands

Thank you for leaving a review, hope your husband liked them, we pride ourselves on only providing the best quality products and service, look forward to your next purchase, we value all our customers.

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