While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,351 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use of the website and the straightforward process for placing orders. Many people appreciate the wide selection of products available and find the overall shopping experience to be simple and efficient. The clear communication regarding orders and the helpfulness of the staff are also often mentioned as positive aspects. However, some customers expressed dissatisfaction with the payment process, noting that the terms were not always clear or that they were required to make several prepayments before receiving their items. A few people also found the website and payment plans difficult to understand, and some felt that the product prices were too high.

What people talk about most

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the ease of use and... See more

Order

Reviewers highlight positive aspects of order. Customers generally find the ordering process easy, quick, and... See more

Product

Reviewers mention positive feedback about product. Customers appreciate the wide range of products available,... See more

Website

Users describe positive interactions with the website. Many customers found the site very easy to use and... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers express frustration with unexpected charges,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a Brilliant idea for people and families that are on low income. Great and easy to setup the account. Straight forward to getting your items that you need. I will be definitely telling my fa... See more

Company replied

Rated 5 out of 5 stars

Shopping made easy. Customer service via chat was great. Easy to use and ppl are friendly good to chat with amazing products worthwhile for anyone who needs a little helping hand. Especially if you ha... See more

Company replied

Rated 5 out of 5 stars

Really easy to use , lovely items in the catalogue, staff are emailing you to keep you up to date on your orders , will recommend to family and friends 5 star

Company replied

Rated 5 out of 5 stars

I've needed a new table and chairs for long time but can't afford it my experience is filled with joy good things come to those who wait it was easy to use and I'm gonna finish the walk paper tomoz th... See more

Company replied


Company details

  1. Ecommerce solution provider

Written by the company

Here at Mad For It, we make shopping a breeze while putting you in control of your finances. Our mission is to empower you with financial freedom, lower monthly repayments, and an extensive selection of goods to choose from, all made accessible after passing our straightforward affordability check. Join us on a journey where your dreams become reality, and your shopping experience is truly Mad For It!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressive experience ,

Very impressive experience ,
extremely straight forward to use , highly recommended

2 May 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Ali,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Was easy good communication so far

Was easy good communication so far

2 May 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Mohammed,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Having such a rubbish day and my order…

Having such a rubbish day and my order went thro very happy

2 May 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Demma,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

It was very easy to order fom and…

It was very easy to order fom and reasonable prices i would highly reccomend it to friends and family

2 May 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Roseann,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 4 out of 5 stars

Super service

Super service

2 May 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Samuel,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Very helpful and easy to find products

Very helpful and easy to find products

1 May 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi there,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Lots of choice and easy to use…..

Lots of choice and a smooth easy transaction.

1 May 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Richard,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Easy to use and very happy with the VIP…

Easy to use and very happy with the VIP option

1 May 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Steve,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Very quick and easy to order

1 May 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Debbie,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy to use and hopefully will be just as happy all the way.

1 May 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Darren,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 1 out of 5 stars

Not very happy

Not very happy

I signed up at looking at getting a new phone under their monthly plan but to.my shock it put me on a weekly plan which I can not afford.

The real kicker is it didn't show me that it put me on a weekly plan thetr was no warning

I won't be making a single payment to this company now

Edit

No it didn't I selected pay monthly but after finishing it out me on pay weekly why do you have to lie

1 May 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Ciara,

Thanks for reaching out.

All the plans are shown before placing an order, which requires a customer to agree to before then can proceed, however if you would prefer to switch plans, simply send us an email to customerservices@madforit.com and we'll happily look at this for you.

The Mad For It team

Rated 5 out of 5 stars

I don't know yet as I've not recieved…

I don't know yet as I've not recieved anything yet but was good and nice and easy to do

1 May 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Daniel,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

I didn’t like it would be so…

I didn’t like it would be so comfortable and feeling whilst apply.

1 May 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Barbara,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 1 out of 5 stars

Complete CON/SCAM

You can't cancel orders or remove things from your basket its an absolute CON!

20 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Joanne,

Thanks for reaching out.

Cancelling an order with us is simple, either send us an email to customerservices@madforit.com, use our live chat on our website or give us a ring and ask to cancel and we'll happily process this for you.

The Mad For It team

Rated 5 out of 5 stars

Amazing very straight forward great…

Amazing very straight forward great affordable payments

30 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Sarah,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

I wish to cancel till a later date,am…

I wish to cancel till a later date,am going into hospital please cancel for me

30 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Agnes,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Easy to use.

Easy to use and amazingly good service. Will definitely recommend to family and friends

28 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Aaron,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 3 out of 5 stars

I will update the review once it has…

I will update the review once it has confirmed the requirements I am expecting and I am more than happy with my order.

27 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Becky,

Thank you for your review, we'd love to hear how you find out service once your orders fulfilled.

Please reach out if there's anything we can assist with.

The Mad For It team.

Rated 5 out of 5 stars

Brilliant great to use the website

Brilliant great to use the website

27 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Jessica,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

easy to understand instructions and…

easy to understand instructions and great value

27 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Katie,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look