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Review summary

Created with AI, based on recent reviews

Considering 2,351 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use of the website and the straightforward process for placing orders. Many people appreciate the wide selection of products available and find the overall shopping experience to be simple and efficient. The clear communication regarding orders and the helpfulness of the staff are also often mentioned as positive aspects. However, some customers expressed dissatisfaction with the payment process, noting that the terms were not always clear or that they were required to make several prepayments before receiving their items. A few people also found the website and payment plans difficult to understand, and some felt that the product prices were too high.

What people talk about most

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the ease of use and... See more

Order

Reviewers highlight positive aspects of order. Customers generally find the ordering process easy, quick, and... See more

Product

Reviewers mention positive feedback about product. Customers appreciate the wide range of products available,... See more

Website

Users describe positive interactions with the website. Many customers found the site very easy to use and... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers express frustration with unexpected charges,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a Brilliant idea for people and families that are on low income. Great and easy to setup the account. Straight forward to getting your items that you need. I will be definitely telling my fa... See more

Company replied

Rated 5 out of 5 stars

Shopping made easy. Customer service via chat was great. Easy to use and ppl are friendly good to chat with amazing products worthwhile for anyone who needs a little helping hand. Especially if you ha... See more

Company replied

Rated 5 out of 5 stars

Really easy to use , lovely items in the catalogue, staff are emailing you to keep you up to date on your orders , will recommend to family and friends 5 star

Company replied

Rated 5 out of 5 stars

I've needed a new table and chairs for long time but can't afford it my experience is filled with joy good things come to those who wait it was easy to use and I'm gonna finish the walk paper tomoz th... See more

Company replied


Company details

  1. Ecommerce solution provider

Written by the company

Here at Mad For It, we make shopping a breeze while putting you in control of your finances. Our mission is to empower you with financial freedom, lower monthly repayments, and an extensive selection of goods to choose from, all made accessible after passing our straightforward affordability check. Join us on a journey where your dreams become reality, and your shopping experience is truly Mad For It!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and fast application

Easy and fast application

10 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Wladylsaw,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 2 out of 5 stars

Not a lot of information

Not a lot of information

10 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Emily,

We're sorry to hear this, if you could reach out to us at customerservices@madforit.com we'll happily go through any information you may be looking for.

The Mad For It team

Rated 5 out of 5 stars

Love the experience

Love the experience

10 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Joshua,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

It was easy to apply and got what I…

It was easy to apply and got what I needed to and help was there if I needed it xx

9 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Pearce,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 2 out of 5 stars

Not very clear on payments

Not very clear on payments, they lure you in with monthly, you make an order and suddenly they want weekly payments

9 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Corie,

Thanks for reaching out.

We have quite a few plans to available, all of which are shown before placing the order, however not to worry, if you have any questions simply reach out to us at customerservices@tenantclaims.co.uk and we'll happily assist.

The Mad For It team

Rated 5 out of 5 stars

Easy to use and navigate information…

Easy to use and navigate information was clear

9 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Sam,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 4 out of 5 stars

Great process s

9 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Queenie,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Was quick and easy to use and sing up…

Was quick and easy to use and sing up to the site

9 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Jay,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

It was very easy

It was very easy, no fluff

8 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Nafey,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Fast track easy to work and hopefully…

Fast track easy to work and hopefully great items

8 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi there,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 1 out of 5 stars

Cancelled order


Update
Despite removing the agents name I still have no refund. This is theft it has been over two weeks so I would advise against this company and good luck to you if summer is your advisor. If you change your mind you you'd be better off burning your cash then trusting this scam of a company

Still withholding money expect me to travel miles to get confirmation from my bank that no charge back has been started. Very patronising and think they can do whatever they want. Advisor. is rude and could not care at all. Stay away and save up before these fools steal your hard earned money

Cancelled order. Poor communication regarding refund. Said I would speak to my bank regarding further payments now been told my refund is on pause because I mentioned my bank. Basically withholding my refund. Awful

1 April 2026
Unprompted review
Rated 4 out of 5 stars

Really easy to understand

Really easy to understand, plenty of items to choose from

8 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Rob,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 4 out of 5 stars

Stress free

Really easy to navigate regarding the website. Alot of different items to choose and good payment plans

7 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Sarah,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Easy and wide choice of products

Easy and wide choice of products

7 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Linda,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Most helpful

At forst was confused by the process but a quick call to yourselves and all was put right and order was placed

7 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Sandra,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use ,nicely laid out site and gd pics of the items

7 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Aron,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Very good service

Very good service

7 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Mark,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

It’s great and easy.

7 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Jass,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Helpful and useful information

Helpful and useful information

7 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Claire,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

The site is very easy to use and a…

The site is very easy to use and a quick no hassle checkout

6 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Frances,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

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