So far so good! Sometimes requesting a custom order can be difficult. Expressing thoughts and ideas across a messaging system such as email or text doesn’t always get interpreted properly. Benjami... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We ordered two custom logo floor mats for our shop so our mechanics wouldn't track dirt into the office. We picked the Superscrape rubber mats, and the material is durable and easily cleaned. The logo... See more
Once again Mad Matter has come through. As a return customer, this time I ordered a mat for in front of my kitchen door. Upon receiving it and putting it down I noticed it didn't lay flat there were l... See more
I cannot tell you all how wonderful this company is, They bent over backwards to get our last minute order delivered to us in time for a LEED Final inspection! Not only did they make it in time, but t... See more
Company details
Information provided by various external sources
Providing affordable floor mat solutions since 1992. Our Mats Will Floor You!
Contact info
PO Box 128, 30028, Cumming, Georgia, United States
- 800-685-1144
- help@madmatter.biz
- madmatter.com
The website experience and excellent …
The website experience and excellent description of products with comparisons made finding exactly what I wanted easy! The mat arrived promptly and fit the area perfectly. I look forward to purchasing from Mad Matter again in the future.
25 December 2017
Unprompted review
Excellent customer service!
7 December 2017
Unprompted review
Custom Logo Floor Mats
We ordered two custom logo floor mats for our shop so our mechanics wouldn't track dirt into the office. We picked the Superscrape rubber mats, and the material is durable and easily cleaned. The logo came out perfect because Ben, our designer, was willing to work paitently with us through some changes. Overall we couldn't be happier and would highly recommend them in the future.
6 December 2017
Unprompted review
Great selection of colors
Great selection of colors. Great service. Will always shop with Mad Matter!
3 December 2017
Unprompted review
I"m very satisfied with the product
3 December 2017
Unprompted review
I love this mat in my kitchen
I love this mat in my kitchen. I do a lot of cooking so I'm standing at the counter for long periods of time and when I got this new mat it felt like I was standing on gel or however you would like to it feels but it's great on my feet,legs and back. now I can cook with out having to sit every 2 minutes. thanks Mad Matter Michelle from Hillsborough, n.j.
27 November 2017
Unprompted review
Good and Bad
Great quality products, however, description was not explicit in detailing that my product would arrive in multiple pieces.
Overall, a fair shopping experience.
27 November 2017
Unprompted review
The custom made waterhog mat I ordered …
The custom made waterhog mat I ordered was exactly what I wanted. The quality is top notch and it was delivered quickly, considering it was a custom-made size. I would definitely order form the Mad Matter again and would highly recommend them to anyone looking for a well made mat.
23 November 2017
Unprompted review
Awesome Customer Service
Awesome Customer Service. They accidentally sent me the wrong size mat and immediately got a new one to me and the wrong one picked up with no hassle. A quick phone call and done.
Thank you again. I will be ordering again soon.
17 October 2017
Unprompted review
I purchased durable yoga studio rugs …
I purchased durable yoga studio rugs from Mad Matter. They are nice! There was a problem, however....I ordered and paid extra for a "seamless" rug without the black rubber border. I contacted them immediately on their error and they shipped the correct one immediately. If that hadn't happened I would've given them a 5 star. Nice rug!
29 September 2017
Unprompted review
Good quality and smooth shopping and …
Good quality and smooth shopping and shipping.
28 September 2017
Unprompted review
I needed an antifatigue mat for …
I needed an antifatigue mat for reception desk in my restaurant. Had to be specific size so called 800 number had very helpful and friendly service. Unfortunately mat that was shipped was wrong size. Instead of asking me to ship it back Mad Matter sent another one the right size and said "It was our mistake, just keep it"! I think that is exceptional service and I would be happy to refer Mad Matter to anyone in need of commercial mats
18 September 2017
Unprompted review
The mat came within the time they had …
The mat came within the time they had said it would and it is a really great quality mat. It looks nice and it's heavy duty so I'm sure it will stand up to rain and snow on people's shoes. I am very pleased with this 6'x8' mat.
15 September 2017
Unprompted review
Ben was great to work with and got our …
Ben was great to work with and got our mat to us in a timely manner!
5 September 2017
Unprompted review
SUPER THIN..AND THEY ARE NOT …
SUPER THIN..AND THEY ARE NOT 4'X6'.......
25 August 2017
Unprompted review
Reply from The Mad Matter, Inc
Hi Mike,
Sorry you are unhappy with the Colorstar floor mats you ordered. I wish you would have reached out to us to make this right with you before beating us up. :) We want you happy. To be straight with you, floor mats should be thin to be in compliance with the Americans Disability Act (ADA). According to the ADA here should not be more than a 1/4" height elevation between walk surfaces and the Colorstar falls within these parameters. As for the mats not being 4' x 6', we try to let people know that due to the manufacturing process, it is rare that mats will actually have a finished 4' x 6' size. We state that on the product page to alert customers of this. That said, we want you happy. Please reach out to us and let us know what we can do to make this right with you. Just like the Ace Hardware store you run in Neenah, WI, we would like to keep you as a customer. Let me know what we can do. Thanks, Gary D. Storz - The Mad Matter, Inc.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.