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MadMuscles Reviews 27,454

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 15,109 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be ambiguous, with some appreciating the program's structure and motivation, while others find the reminders annoying or the content repetitive. Many users are impressed with the initial experience and the potential for personal growth. However, a significant number of people were dissatisfied with the subscription, payment, and refund processes. Many reviewers reported unexpected additional fees beyond the advertised price, and concerns about charges occurring without clear prior notification. There are also frequent complaints about the automatic renewal of subscriptions and the difficulty in obtaining refunds, with some customers expressing confusion or dissatisfaction with the pricing structure.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience. Some customers were impressed, finding the... See more

Subscription

Customers consistently express dissatisfaction with the subscription process. Many reviewers report... See more

Payment

Customers had negative experiences with payment. Many reviewers report unexpected and recurring charges,... See more

Refund

Clients share negative opinions on refund experiences. Many reviewers report that the company refuses to... See more

Price

Consumers express significant dissatisfaction with pricing, citing hidden charges and unexpected increases.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good overall, gives me reminders at random times of the day which gets kind of annoying but its not bad to deal with. It does keep me accountable in that regard.

Company replied

Rated 4 out of 5 stars

I like the minimal equipment workout. I need structure, this app gives it. It's a great starter workout routine, after a month, it becomes repetitive. I felt like I didn't need it anymore. It's good t... See more

Company replied

Rated 4 out of 5 stars

Good workout for 15 mins a day. Gives a great sweat going and it's good forgot cardio health as well as my pulse was a good exercise high. Also, it isn't stressful after you get your pace going.

Company replied

Rated 4 out of 5 stars

Your'e forced to follow the program, otherwise you will loose your money! Exercises not to difficult to follow after 40 years of no exercise! I like the rest days inbetween!

Company replied


Company details

  1. Wellness Programme

About MadMuscles

Written by the company

MadMuscles Banner

MadMuscles is an app that helps you crush your fitness goals with personalized workouts, meal plans, and expert guidance.

Choose from 10+ training programs – from strength and HIIT to yoga and walking – all tailored to your level, schedule, and gear.

Track progress, join lifestyle challenges, and get real results with zero guesswork. Whether you're at home or at the gym, MadMuscles gives you the tools and motivation to stay on track and get stronger every day.


Contact info

Build your body with MadMuscles

Personalized workout plans. Real results.

3.7

Average

TrustScore 3.5 out of 5

27K reviews

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Rated 2 out of 5 stars

The workout is nothing special

The workout is nothing special. Worth something, but the upcharges are deceptively hidden in your agreement. It will jump up 50 or 60 % quickly.
Don't waste your money,all of this type of workout is available free online.

18 May 2026
Unprompted review
Rated 4 out of 5 stars

Its going

Its going. not too difficult exercise.

18 May 2026
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Reply from MadMuscles

Hello! We appreciate your feedback. We're glad it's going well for you.

Rated 4 out of 5 stars

Like the video selection

Like the video selection. Would be nice if the had alternate moves for out of shape people oe limited movement.

18 May 2026
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Reply from MadMuscles

Hello! We appreciate your feedback on our video selection. We're always looking to improve and will consider adding more inclusive options for different fitness levels.

Rated 5 out of 5 stars

If I can anyone can 💪

Only day 1 and at 61 I'm not going to lie, it was hard. Felt great after for starting. Doing 7 day eastern challenge as well, breath work to start. Excited for tomorrow's challenge 😁💪

18 May 2026
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Reply from MadMuscles

Hello! We're so glad you're feeling great after starting! It's inspiring to hear about your dedication to the challenge. We're excited for your journey!

Rated 5 out of 5 stars

Down 10 lbs in a month

Down 10 lbs in a month. The exercises are great and tailor to your level of athletisism. Highly recommend.

18 May 2026
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Reply from MadMuscles

Hello! We are so happy to hear about your fantastic progress and that our exercises are working well for you! Thank you for the recommendation.

Rated 5 out of 5 stars

Great work outs

Great work outs. Each session gets harder and longer than and you don't need any equipment

18 May 2026
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Reply from MadMuscles

Hello! We're so glad you're enjoying the workouts and appreciate you highlighting the progressive challenge and convenience. Thank you for your kind words!

Rated 1 out of 5 stars

I would not recommend at all

I would not recommend at all. The supposed cost of the trial period is very sneaky and you end up getting £39.99 instead of the £9.99 advertised and when you tell them they respond straight away and say oh we can't refund but will give you 3 months for the same price etc. Check out the recent reviews on Google play store!! I wouldn't recommend at all.

18 May 2026
Unprompted review
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Reply from MadMuscles

Hello Bruce! Thank you for sharing your review.

We are sorry that your experience with the app was negative. Transparency is important to us and we always state the price of subscriptions and renewals before you buy. We sincerely apologize that the information was not clear enough for you.

Please know that our agents work within the company's policies and always strive to provide the best experience for you. If you feel that your case has not been properly addressed, please write to us again at support@madmuscles.com and our agents will be happy to review it again in as much detail as possible.

Kind regards,
MadMuscles Team

Rated 2 out of 5 stars

I signed for Tai Chai walking

I signed for Tai Chai walking

18 May 2026
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Reply from MadMuscles

Hello, Paul Sharpe! Thank you for clarifying. We understand that you signed up specifically for the Tai Chi walking program, and we’re sorry if the experience did not fully match your expectations.

You can always edit the workout you get in the settings of our app. But if it still doesn't work, please reach out to our support team at support@madmuscles.com with your details and we will do our best to help you.

Kind regards,
Mad Muscles Team.

Rated 1 out of 5 stars

Be carefull!! It is a TRAP APP

Be carefull!!
It is a TRAP APP

THIS IS A FRAUDULOS APP!!

THEY CHARGED ME THINGS WITHOUT ME AGREEING TO ANY ADDITIONAL EXTRAS OR ANY ADDITIONAL PROGRAM!!

They show you the price of your chosen progam, they ask you for the creditcard information and after that you start to add extras that was impossible to remove and once to press continuo thinking that at the end you could cancel in the think form your basket, but no, immediately you get the charge in your creditcard with no possibility to go back or cancel, also i don't know how do you manage to avoid the double step verifications for charges in the card. Initially charged at 12.09 EUR, and finally at 48.39 EUR whit the extras you didn't aprove.
This is NOT the way we work in Europe and I cannot accepted.

I also complain to the bank and they block your account.

6 May 2026
Unprompted review
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Reply from MadMuscles

Hello Roberto!

We are very concerned to hear about your experience, and we sincerely apologize for any confusion during the checkout process. We want to assure you that our goal is transparency, and we never intend to charge our users for anything without clear disclosure.

As for the additional proposals, they are intended to be optional, and we regret that the interface has appeared misleading. We take your feedback on the payment flow very seriously and will review it with our technical team to ensure it meets the highest standards of clarity and fairness.

We would like to solve this for you immediately. Please contact our support team at [support@madmuscles.com] with your account details. We are committed to ensuring our users' satisfaction and prioritizing your refund request. Thank you for bringing this to our attention and for your feedback!

Sincerely,
MadMuscles Team

Rated 3 out of 5 stars

Some of the instructions don't match…

Some of the instructions don't match with what the model is doing especially in the warm up.

18 May 2026
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Reply from MadMuscles

Hello, Smita Patel! Thank you for bringing this to our attention. We understand how confusing it can be when the spoken instructions don’t fully match the movements demonstrated by the model, especially during the warm-up where clear guidance is important.

Your feedback is very valuable, and we’ll share it with the team so they can review the synchronization between instructions and demonstrations to improve the overall workout experience.

Kind regards,
Mad Muscles Team.

Rated 3 out of 5 stars

Its a Renewal plan not advised

Its a Renewal plan

18 May 2026
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Reply from MadMuscles

Hello, John Gutierrez! Thank you for pointing that out. The charge you mentioned is related to the subscription renewal plan that continues after the initial promotional period. We understand that renewal charges can sometimes come as a surprise, and we appreciate your feedback regarding the clarity of the billing process.

Please reach out to our support team at support@madmuscles.com with your details. They will take a closer look at your case and do their best to help you and make everything right.

Kind regards,
Mad Muscles Team.

Rated 5 out of 5 stars

So far so gud.

So far so gud.

18 May 2026
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Reply from MadMuscles

Hello Sina!

Thank you for the "gud" vibes! We are so happy to hear that your experience has been positive so far. The beginning of any journey is the most important part, and you've already made the commitment to start. We can't wait to see how you feel after a few more sessions! Keep up the great work!

Best regards,
MadMuscles Team✨

Rated 5 out of 5 stars

Difficult after 4 years

After 4 years of bo training
I found that difficult however I had to start somewhere and i feel alot better now
Exercises were ok length of workout was ok .it was my fitness which was the onky issue

18 May 2026
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Reply from MadMuscles

Hello David!

Thank you so much for your honesty! You hit on a very important point: the hardest part is almost always just starting somewhere. Coming back after a 4-year break is a huge challenge, but the fact that you already feel a lot better after the session is a testament to your effort. Please don't be hard on yourself regarding your current fitness level—that is exactly what the app is here to help you improve! With each session, your stamina and strength will return. We are glad to hear the exercise length worked well for you. Keep that momentum going, and soon those "difficult" movements will become your new baseline!

Best regards,
MadMuscles Team☀️

Rated 3 out of 5 stars

Exercises repeats itself too many times…

Exercises repeats itself too many times cant see it making a difference.

18 May 2026
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Reply from MadMuscles

Hello Suzie!

Thank you for your honest feedback! We understand that repetition can sometimes feel repetitive, but there’s a specific reason for it. In strength training, especially calisthenics, repeating movements is key to mastering proper form and achieving 'progressive overload'—which is how your muscles actually grow and get stronger.

However, we want you to stay engaged! If you feel it’s too easy, try increasing the intensity of each rep or checking out different workout paths in the app. Your results are built on that consistency, so stick with it—the difference is happening even if it's hard to see yet!

Best wishes,
MadMuscles Team

Rated 1 out of 5 stars

I wanted to try the app…. Catchy fees and no real willing to help!!!!

I wanted to try the app, so I paid for a program plan. they didn’t say that the bonus coaching/nutrition plan will also be charge
D and they took 49.95$ usd more than my initial 13.99$usd

I cancelled the subscriptions as mentionned to have a refund( I only wanted refund for what I didn’t voluntary paid for) and someone answered me only with more options. I said no multiple times and still didn’t get a refund. On PAYPAL dispute, they say they will refund in one day if I talk to the service instead of filing
A dispute. I tried and they send it to « whatever review team »

After that, they keep insisting that their first priority is transparency and customer care. They give you so much difficulties to get a refund and they insist on the fact that you can decline at checkout, which is not true.

I will not recommend trying it, as it really looks like a modus operandi to everyone and they try to make you feel safe to keep going…and fraudulent way to get money from people who wants to try. Such a waste of time, money and energy for nothing!!!!

Do some
Research before buying anything form them…. I didn’t and now I’m in a battle to get my money back for something I never agreed to pay for, even if they try to manipulate their way through it

Edit: after reading their answer on this review, I reached out to them to see what we can do and they sent me the first communication I got with « Theo »… they are not transparent at all as they keep on sending the same messages , not showing a real matter to help out. I read all their terms and agreement before doing all of this…..

17 May 2026
Unprompted review
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Reply from MadMuscles

Hello Gabrielle! We are sorry for the current situation. We would like to note that our team has already responded to your email request. All subscription terms, including additional offers, are detailed and agreed to by the user directly on the checkout screen. We strive for maximum transparency in working with customers, so to finally resolve your issue, please contact the support team for assistance.

Rated 5 out of 5 stars

Hindered a bit here by my various lower…

Hindered a bit here by my various lower back operations and hip replacements. Getting a real sweat up but I notice that I am more flexible and then looking forward to the next sessions

18 May 2026
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Reply from MadMuscles

Hello RON!

Thank you so much for sharing your journey with us. It is truly inspiring to hear that, despite having navigated lower back operations and hip replacements, you are showing up and putting in the work! It is fantastic that you are already noticing an increase in flexibility and working up a real sweat. That "post-workout" feeling is a great indicator that your circulation is improving and your muscles are engaging. We are thrilled that you are looking forward to your next sessions. Your resilience is remarkable, and we are honored to support your path to better mobility!

Best regards,
MadMuscles Team💥

Rated 1 out of 5 stars

The exercises coming at me to fast

The exercises coming at me to fast . I told you I am 72 and not exercised like this

18 May 2026
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Reply from MadMuscles

Hello John!

Thank you so much for reaching out and sharing this with us. First of all, we want to say how incredibly inspiring it is to have you training with us at 72! You are absolutely right—safety and comfort are the top priorities. Please remember that you don't have to keep up with the screen's pace. We strongly encourage you to pause the video whenever you need, take longer breaks between movements, and go at a speed that feels right for your body. This is your journey, and there is no rush. We are here to support you, so please listen to your body first. You’re doing an amazing job!

Best regards,
MadMuscles Team🌟

Rated 5 out of 5 stars

I have not move my body this much in a…

I have not move my body this much in a very long time despite i was on the chair,
I felt every part of my body being impacted.

18 May 2026
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Reply from MadMuscles

Hello Adeola!

That is an incredible breakthrough! It is a common myth that you need to be standing or lifting heavy weights to get a real workout. As you just experienced, "chair-based" or seated exercises can be incredibly effective at waking up muscles that have been dormant for a long time. The "waking up" phase is often the most intense, but it’s also where the most transformation happens. Keep showing up for yourself!

Best regards,
MadMuscles Team💛

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