Madra World Reviews 

Everyone loves to buy Irish when possible. In this case you can do so with no compromise. Madra is world class. The quality is A1 and the service and delivery couldn’t be better.

Can't recommend Madra World enough. Sound Dublin company. Excellent customer service. Ethically made. Absolutely love the City Leash hands free with a very handy grip. So well crafted and tough. Has made walking my collie that pulls at the start of walks, a much nicer experience!

I have the city walk lead for almost 2 years now. Its class and I have converter all my friends to handsfree leads as well. They are such a clever invention. I recently got the madra harness to match and the customer service was phenomenal. I got the wrong size and they shipped me out a replacement no questions asked.

Got 2 city leash grip hands free alien leads and couldn't be happier for a hard to walk dog and easy to walk collie there service and product is 2nd to none. Live in county side so hands free is so handy grips just for emergency.

Super quick delivery and incredible quality leads and harnesses. I bought my dog a full set to try them out and will definitely be back to buy more!

I don't often write reviews, but the customer service I received from Madra absolutely deserves one.
I bought a City Leash for my dog about a year and a half ago, and recently the clip that attaches the lead to the harness broke. I got in touch and they couldn't have been more helpful. They were friendly and understanding, and very kindly sent me a brand new leash.
It's so refreshing to deal with a company that genuinely stands behind the quality of its products and cares about its customers and dogs. The aftercare and customer service were outstanding from start to finish.
A fantastic company with excellent products and exceptional customer care. I wouldn't hesitate to recommend Madra to anyone looking for high-quality dog gear. Thank you again!

The leads a even better than I expected. My dog pulls a lot, so they're strong and very well made, plus having the hands free lead means I don't get caught off guard if he decides to head in a different direction quickly. I also have to say that the customer service as been 5 star - had a couple of questions and Carl was quick to respond and went above and beyond. Highly recommend these leads and this brand!

I have been using the original cross body from Madra for the past 3 years and have recently upgraded to the Cityleash. I can’t recommend it enough. Both have made it so easy for me to get out and about with the buggy and my dog and still have a hand free if needed. The City leash can also be used around your waist too which makes it so adaptable depending on what you prefer!

These are amazingly well made products. I've bought multiple products over the past few years, harnesses, collars and leads.
My dog loves them, comfortable and keeps him safe.
The quality of materials and fittings are excellent also.
Karl has also been very helpful regarding giving advice on different products or if you have any queries in general.

5 stars, had this lead for years and it wears really well. Also we just had a new born baby and means we can still walk our dog easily alongside the buggy. Carl is dead sound, does great work. Happy to support a small Irish business.

I was looking for a good quality harness and lead so I didn’t have to worry that the clip would open or break. Came across Madra on Instagram and I orders straight away. Harness and the city lead 👌🏻 i put in another order for a Tesla leaned and the seatbelt lead. Absolutely delighted with them. Some reason to shop Madra 1, I was shopping local, 2 products on line was not bombarding you with options. It was easy to find a lead I wanted. 3, size chart 👌🏻 4, fast delivery. 5, product is amazing. Not necessarily in that order. Well done. I will come back and order more.

Received my 'hands free leash'. I LOVE it !!! Macey has a habit of stopping suddenly and it used to wrench my wrist - now I don't have that problem. Also - the 'traffic grip' is ingenious .... normal leads can slip through your hands - not this one !! Well done ...... I'm recommending you to every dog owner I know !! Brilliant products - great service !! I'll be back ..... Miriam

Very efficient service , the leash is wonderful sturdy, well made and very comfortable to use. Makes a huge difference walking my dog now. highly recommended

Really love our hands-free city lead - brilliant quality, very sturdy material, really secure clip and fittings, and it makes walking Molly the lurcher much easier. The little clip is also handy for securing the lead while you swap over to an extendable lead while in the parks or let your dog off leash in the dog parks, and also for hanging the treat bag on!

Got it in bright blue - there's a great range of colours - and I also purchased a matching dog seatbelt. Customer service is second to none. Keep up the good work!

Five star customer service, really great quality harness and collar and great for easy clip in and out use.

I live with Multiple Sclerosis, which gives me balance issues (plus some mobility issues) Having this leash gives me the freedom for my walking cane / rollator and allows me to keep walking my dog on hard days. Excellent design, lovely colours and I would recommend it highly to anyone thinking of purchasing one.

Thanks for a great quality lead! I can now use it for running or still have my hands free to hold my kids’ hands while walking my dog. Awesome lead and a brilliant idea. Highly recommended. Carl, the owner, is very responsive and provides excellent customer service. Cheers.

I had left a review regarding a collar I ordered for our miniature dachshund back during Black Friday, and I had also sent a message regarding collars in an XS size. I never received a response. I had also won a competition on their instagram live for money off my Black Friday order which I had messaged about and was assured the money would be refunded, but unfortunately I never received it.

My partner had also tried to contact Madra recently regarding our city lead but never received a response.

Overall I am a little disappointed with my experience with Madra as it seems they pride themselves on communication and had heard nothing but great things from fellow dog owners, but my experience would make me very hesitant to order from them again.

Great shop and genius leads! I got 2 of the city leads for my dogs. It's so much easier and comfortable to walk both dogs now, and still have my hands free! I can actually enjoy a coffee now on our walks without spilling it everywhere! I've been using the leads the last few weeks now and would definitely recommend them. Absolutely genius idea, thank you Madra! Customer service was excellent as well!

I love this company. Customer Service is second to none and the quality of the lead is outstanding. Keep going!!