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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the luxurious feel of the fabric, excellent stitching, and how well items maintain their shape and color after washing. Many appreciate the perfect fit and flattering styles, with some highlighting the brand's inclusivity and thoughtful design details. The customer service team is frequently commended for being outstanding, helpful, friendly, and responsive, resolving issues promptly and efficiently. However, some customers also noted issues with product durability, specifically with jeans developing holes or fraying after a short period of wear. A few people were dissatisfied with the quality of certain items, mentioning bobbling or fading after a few washes. There were also occasional concerns about order-related issues, such as items being too small, disproportionate sizing, or poor quality packaging for returns.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the high quality, perfect fit, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the amazing quality of... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the helpfulness and... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers express satisfaction, praising... See more

Staff

Consumers generally find staff to be helpful and efficient. Many reviewers praise the customer service team... See more

Based on these reviews

Rated 5 out of 5 stars

Have placed several orders now and cannot fault the quality of the products, they are brilliant and the fit is perfect of every piece. I recently had an issue whereby i had sent the wrong return to Ma... See more

Company replied

Rated 5 out of 5 stars

Absolutely love the Maebe Retreat Knit Pant! 🤍 The fabric is so soft and comfortable yet feels really well made. The fit is relaxed but flattering, perfect for lounging or running errands in style. T... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Maebe. Molly and her team have definitely outdone themselves. International shipping was fast. Packaging materials were sturdy (shipped to Australia). Upon unboxing a nice little... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service from start to finish, really helpful and friendly. Didn’t have to wait long to hear back from their care team, couldn’t fault the service at all thank you Emma!!!!! The jeans... See more

Company replied


Company details

  1. Clothing Shop

Written by the company

maebe is a non-seasonal brand crafted to elevate your everyday wardrobe. With a focus on high-quality pieces designed for daily wear, the brand draws inspiration from traditional British heritage, reimagining timeless classics that exude quality. It’s for the person who seeks a touch of sophistication in their day-to-day style, but without the unattainable price point.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

378 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Style-wise

Style-wise, Maebe absolutely delivers. The designs are modern but still wearable day-to-day, which I love — it’s easy to dress the pieces up or down depending on the occasion. I’ve already gotten compliments wearing them, which is always a good sign.

Overall, I’d 100% recommend Maebe if you’re looking for clothes that combine quality, comfort, and style. It’s rare to find a brand that ticks all the boxes this well, but Maebe definitely does.
Also the quality is 10/10.

20 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Kaye,

Thank you for taking the time to leave a review.

We are so pleased to hear you love your purchases and their versatility and quality. We always strive to provide pieces that are timeless and can transition you from day to night!

We value your support and thank you for choosing Maebe, we cannot wait to see what you purchase next.

Thanks-Team Maebe

Rated 5 out of 5 stars

I purchased a few items this month and…

I purchased a few items this month and all fit unbelievably and the material is the best quality. Delivery is very quick takes 2 days if that! Highly recommend x

30 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Jasmine,

Thank you for taking the time to leave a review.

We are so pleased to hear you love your new purchases and their quality. We value your support and feedback and thank you for choosing maebe.

We cannot wait to see what you purchase next!

Thanks-Team Maebe

Rated 5 out of 5 stars

Maebe - my favorite brand !

I do have quite a selection of Maebe clothes by now and I do love them all! I hope my collection will be growing as the quality of them and design are really the best! And not only when you wear it first time, they are still looking and feeling great after multiple washing.
I would also like to prize the Customer Service Team (shoutout to Emma) - I have contacted them few times and they are extremely helpful, quickly responding and could be the best example of how the Customer Service should look like .
Very happy with the Brand and can highly recommend Maebe 🤎

13 April 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Ania,

Thank you for your kind review.

We are delighted to hear how much you love your purchases and we truly value your support of Maebe.

We also greatly appreciate your recognition of our customer care team and will ensure your feedback is shared with them.

Thank you once again for your support and we cannot wait to see what you purchase next!

Thanks-Team Maebe

Rated 3 out of 5 stars

I’m such a lover of Molly Mae and Maebe…

I’m such a lover of Molly Mae and Maebe but I’m so disappointed with the jeans. I used the buttons to tighten the waist but I have so many problems getting the buttons in the hole and it popping out every now and again especially when I put them on. I’ve had them for months and persevered but I just can’t wear them anymore.

11 April 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Amelia,

Thank you for taking the time to leave a review.

We are very sorry to hear this, we appreciate your feedback regarding this. If you have not already we recommend reaching out to our customer care team and they would be happy to assist you further with this: care@maebe.co.uk

Thanks-Team Maebe

Rated 1 out of 5 stars

DO NOT BUY FROM MAEBE

DO NOT BUY FROM MAEBE
I purchased the brown away day set for my daughter for her birthday she has probably worn it about 3 times every time you wash the set the colour fades around the bottom and the top of the waste band, as well as every time you wash this set it bobbles. However that is not it when you receive MAEBE clothes they feel very good quality as soon as you put them in the washing machine they come out hard and stiff, no matter how you wash them and what products you use, Also the cotton that is supposed to keep the button sewn on to the top is all loose. I’m not being funny but for an over £100 outfit this is not acceptable. You would think for a brand that is created by a big name the quality of the clothes would be wonderful but no, to be honest this situation has put me off buying from Maebe in the future as I have had multiple issues over the last few months.

In July when the Riviera collection was released I proceeded to purchase most of the collection again for my daughter and some pieces for her birthday, when I received the items for example one of the pieces I purchased was a black top and I’m not joking when I say this when I held it up to look at it properly I could see my daughter through the other side that is how see through it was. However when Maebe was posting about this piece over social media it looked nothing like the photos and nothing like what it looked on the model .

I also purchased the stripped short set in Beige and yellow when my Daughter tried them on the colour was completely off and looked nothing like what they did online. As well as this set I bought my daughter the halter neck After hours set in cream that she was suppose to wear on her birthday in Dubai when she tried it on bare in mind it was one of her birthday presents so she couldn’t try this one on before, it was about 4 sizes to big the top looked as baggy as a plastic carrier bag same as the trousers at that point she might as well of been wearing parachutes round her legs. Therefore her outfit she was supposed to wear on her birthday ruined.

Lastly from the Riviera Collection I purchased the beige vest top this is one of the peices my daughter wanted when she see Molly posting it on instagram it looked amazing quality. Where as when I received it is as thin as paper and is so low is may as well be wearing no top then a top.

When I emailed Maebe out this situation they refused to take them back they had every pieces of packaging tags box and bags even down to the tissue paper in the bag it was all their and the pieces was brand new, but no they wouldn’t entertain the situation leaving me with over £300 worth of useless clothes.

One of the first peices I purchased was the white Pointelle Tshirt when I wash this item the Tshirt grows about 4 sizes and feels thinner and thinner like it’s going to break.

For a expensive clothing brand this is not acceptable to be happening you have influencers hyping this brand up on social media and raving about it like it’s the best brand ever invented when really it’s not take it from me go and buy the £10 Maebe like set from Primark because it is probably better quality and 10 times cheaper. I wouldn’t pay £10 for these items.

These pieces look cheap after one wear. DO NOT PURCHASE OF MAEBE DO NOT WASTE YOUR MONEY. May I also add the team that was supposed to assist me with the issues are the rudest people ever not one bit appreciative for you purchasing theses expensive pieces staff like this no one wants to be purchasing from you.

I have probably wasted my time in writing this review of because let’s be honest when I receive a response if I do it will probably be ever a AI person or something along the lines of sorry this happened enjoy 15 % of your next order in which I won’t enjoy 15% of my order because I won’t be purchasing again.

Molly if you read these comments please know my daughter has been a big fan of you for ages so when you stated you was releasing a clothing brand she was so exited and wanted every piece which I am glad I didn’t purchase every piece because the quality is horrendous and look nothing like photos posted about them.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely customer service team

Lovely customer service team

7 April 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Katie,

Thank you for your kind review.

Our customer care team are always happy to help and we will ensure your feedback is shared with them!

Thanks-Team Maebe

Rated 5 out of 5 stars

I purchased a jacket which may i add is…

I purchased a jacket which may i add is just stunning and the quality i then lost one of the shoulder pads i contacted the maebe team they have got me sent out a replacement free of charge on the same day customer service 5*

1 April 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Emily,

Thank you for taking the time to leave a review!

We are pleased to hear that our customer care team were able to assist you and provide a swift resolution. They are always happy to help and we will ensure your feedback is shared with the team!

Thanks-Team Maebe

Rated 5 out of 5 stars

Best jeans and best pair of trousers…

Best jeans and best pair of trousers I've ever bought. I'm 5'6 and I find most things to be so long these days - requiring hemming or heels, but the Maebe clothes are just perfect. The length, quality, etc. - all perfect. VERY happy and will be buying more things.

31 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Victoria,

Thank you for taking the time to leave a review!

We are delighted you are pleased with your purchases, we always strive to provide the highest quality items for our customers and we truly value your feedback regarding this.

Thank you for choosing Maebe and we cannot wait to see what you purchase next!

Thanks-Team Maebe

Rated 5 out of 5 stars

Fabulous Customer Care

I spoke with Emma in the Care Team and she was extremely helpful and resolved my issue immediately.

What was impressive was that my issue was resolved to my convenience with next day delivery and a free return label for the item that I wanted to return, and this isn’t usually the case with other brands, so I feel that Maebe really do go above and beyond for their customers 😊

30 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Sian,

Thank you for your kind review.

We are so pleased to hear about your experience with our customer care team and we will ensure your feedback is shared with the team! We always strive to provide the highest level of service and we are so happy they could resolve your issue swiftly and efficiently.

Thanks-Team Maebe

Rated 3 out of 5 stars

Jeans are soooooo long!

Ordered a pair of boyfriend jeans, they looked stunning, delivery took a longer than expected however.

Jeans arrived, and they were a lovely fabric, and looked comfortable, but unfortunately the legs were incredibly long, at 5ft 3", I wasn't expecting them to be the ideal length for me, but they were over 6" too long! When paying £90 for a pair of jeans, I don't then want to have to pay more for them to be altered.

On reading other reviews, this seems to be a common problem with their trousers. I can only say if you are a short girlie, maebe isn't for you?

Perhaps some consideration should be given to a petite range!

Very disappointing 😞

29 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Victoria,

Thanks so much for your feedback.

We really appreciate you taking the time to share your experience. Firstly, we are so glad to hear you loved the look and feel of the jeans, however we are sorry to hear about the issues with the length please be assured we are looking into expanding our size range in the future and hope to be able to offer petite options and we will ensure your feedback is shared with the wider team.

If you need any assistance with sizing in the future please do not hesitate to reach out to our customer care team and they would be happy to help.

Thanks-Team Maebe

Rated 1 out of 5 stars

Boyfriend Seamed Jeans Falling Apart

I bought a pair of the boyfriend seam detail jeans costing £90 11 months ago and they are falling apart, fraying everywhere, the waistband is nearly falling off, after contacting Maebe with pictures and asking what they can do about this as you do not expect this to happen to a pair of jeans that have been worn about 15 times, I got told there was nothing they will do. I have Levi jeans that are over 5 years old that this hasn't happened too and I would expect that Molly-Mae would produce clothing that wasn't going to deteriorate its so disappointing.
To add insult to injury they have now offered me 10% discount off another pair!! absolutely horrendous.
I am sure I am not the first person this has happened to. Avoid at all costs.

27 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Rachael,

Thank you for your review.

We appreciate the time taken to provide feedback, our policy allows up to six months from the date of delivery for faults to be reported, in line with current government guidelines. As your order was delivered on April 10th 2025, 351 days ago, the faulty time frame has been exceeded by over five months and we were unfortunately unable to process a faulty claim on this occasion due the length of time passed.

Although we were unable to raise this as a formal fault claim, we do truly appreciate your feedback. We take feedback like this seriously, and I will ensure your comments are shared with our product team.

Thanks-Team Maebe

Rated 5 out of 5 stars

Quality and customer service second to none

Have placed several orders now and cannot fault the quality of the products, they are brilliant and the fit is perfect of every piece. I recently had an issue whereby i had sent the wrong return to Maebe, their customer service team especially Emma, were outstanding and assisted me promptly and gave me lots of reassurance. My issue was resolved at their earliest convenice. 5* all round.

25 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Issy,

Thank you for taking the time to leave a review!

We are delighted to hear that you are pleased with the quality and fit of your purchases. We also truly appreciate you highlighting your recent experience with our customer care team. We understand how concerning a returns issue can be, and we’re so pleased that the team were able to assist you promptly and help resolve everything, we will be sure to pass your feedback on.

We appreciate your support and thank you for choosing Maebe.

Thanks-Team Maebe

Rated 5 out of 5 stars

One of my favourite brands

One of my favourite brands, quality is always amazing and clothes are stunning! I get so excited to open a Maebe parcel! Customer service team are always so helpful when I’ve made errors in shipping addresses.

23 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Em,

Thank you for your kind review!

We are so happy to hear you love your purchases and their quality! We are also pleased to hear the customer care team were able to assist you they are always happy to help!

Thanks-Team maebe

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service - responded and resolved straight away

20 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Lisa,

Thank you for taking the time to leave a review!

We are so happy to hear our customer care team were able to assist you and provide resolution, we will ensure your feedback is shared with the team. Our customer care team are always happy to help.

Thanks-Team maebe

Rated 5 out of 5 stars

Wow just recieved light blue balloon…

Wow just recieved light blue balloon fit jeans omg WOW They are absolutely beautiful dad they only come in one colour I love the detail tiny Buckley on the back..literally the best jeans I have ever bought ❤️

16 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Kerryanne,

Thank you for taking the time to leave a review!

We are so pleased to hear you love your new purchase and its quality and fit. We always strive to provide the highest quality items for our customers. We cannot wait to see what you choose next.

Thanks-Team maebe

Rated 5 out of 5 stars

Service is always amazing!

Service is always amazing!! Every time i have made an enquiry, i get a quick response with a helpful response. Quality of every product has always been absolutely perfect!!🤍

17 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Kenzie,

Thank you for your kind review.

We are so please our customer care team were able to assist you and resolve this, they are always happy to help! We appreciate your feedback regarding your purchases and their quality, we always strive to provide the highest quality items for our customers!

Thanks-Team maebe

Rated 5 out of 5 stars

Second time purchasing from Maebe

Second time purchasing from Maebe, love the quality of their items and the fit is great. Recently purchased their daily errands set which is super comfortable and flattering. Thank you!! :)

8 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Ruby,

Thank you for leaving a review.

We are thrilled to hear you’re happy with the quality of your Daily Errands set, this means a lot to us. We cannot wait to see what you choose next!

We appreciate and value your support.

Thanks-Team maebe

Rated 5 out of 5 stars

Quality products

Quality products. I have bought several pieces and happy with them all. On a higher price point but definitely worth it.

13 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Christine,

Thank you for leaving a review.

We are so happy you love your new purchase and its quality! Thank you for supporting maebe and we hope you shop with us again soon!

Thanks-Team maebe

Rated 5 out of 5 stars

Excellent customer service from Emma…

Excellent customer service from Emma when I experienced an issue whilst trying to return a product. I am only returning as it was too big for me but the quality of the pieces is amazing!

13 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Katie,

Thank you for taking the time to review your experience.

We are really pleased to hear that Emma was able to assist you with your return we will be sure to pass your feedback on.

We are sorry the fit wasn’t quite right this time, but it’s great to know you were happy with the quality of the pieces and we hope to assist you in finding the perfect fit for your next purchase!

Thanks-Team maebe

Rated 5 out of 5 stars

I’ve been looking for jeans for years…

I’ve been looking for jeans for years and I mean years, bigger thigh small waist girl so finding jeans that fit nicely has been a struggle, these jeans have honestly bought my confidence back, they are the most comfortable and flattering jeans ever, this will be my go to jeans from now on! Thank you so much

11 March 2026
Unprompted review
Maebe logo

Reply from Maebe

Hi Serena,

Thank you for your kind review.

We are so happy to hear this and truly value your feedback regarding this! We are pleased you love your purchase and hope you choose to shop with maebe again soon.

Thanks-Team maebe

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