Avoriaz:Antares accommodation Had some inconvenience on arrival which I won't go into, but the net result is that the on-site team sorted it the next day with great customer support. In fact, pr... See more
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I booked accommodation in Flaine for four of us, through Booking.com Maeva made a change to our booking and BdC never managed to update our info and are hard to reach. Maeva by contrast, once I had th... See more
Stayed at Camping Jard in South Vendee for a 2 week family vacation. Park site very good and on site staff were friendly and attentive. The only downside was the maeva.com representatives. They didn'... See more
A few day before we set out we asked a few basic questions about where the apartment was located and parking. These were not answered but passed to the agent Flaine Reservations who were also not hel... See more
Company details
Written by the company
maeva, c’est la petite dernière du Groupe Pierre & Vacances – Center Parcs. Son histoire a commencé en 2014, avec une ambition toute tracée : faire vivre à ses vacanciers des vacances tout sourire ! Le sourire, c’est la boussole de l’équipe maeva. C’est grâce à lui que des milliers de voyageurs font confiance à maeva chaque jour pour trouver sur le site la location de vacances qu’il leur faut – campings, maisons et appartements de particuliers. Avec l’ouverture de campings et d’agences à ses couleurs, son développement sur de nouveaux marchés à l’international et le lancement de nouvelles offres au service des vacanciers, maeva vous propose aujourd'hui plus de 50 000 logements !
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3.7
Average
8k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Nice location but poor services
The location is nice, 200 meters from the ski slopes.
However, bedding was terrible and the building was a bit noisy. As you can guess I won't remember Maeva for the best sleeping nights...
3 January 2017
Unprompted review
Even though I'm not French, I could easily follow the instructions for payment.
This company was recommended to us by my sister's holiday club in Australia and I'm glad to reprot that their recommendation was spot-on!
2 January 2017
Unprompted review
POOR ASSISTANCE
Effective booking but a few days later I received a mail saying that the booking was cancel because the hotel is full. Of course I received a refund but no compensation nor any assistance. Imagine if on my side I add ask to cancel my reservation because I made a mistake... Do you think I could get any refund...
2 January 2017
Unprompted review
Mensonge 30e de reduction
On m a promis 30e de reduction si je m inscris à la newsletter mais mon code réduction n a pas fonctionne. Très déçu
7 January 2016
Unprompted review
Reply from maeva.com
Bonjour M. Denoyer,
Nous vous remercions de nous avoir écrit.
À la réception de votre message, je me suis permis de contacter nos équipes afin de savoir si il y avait un éventuel problème technique avec le code de réduction. Après consultation de votre dossier (974115), ce dernier ne remplit malheureusement pas les conditions requises pour bénéficier de la réduction. En effet, comme mentionné sur notre site dans les conditions d'utilisation de ce code, la promotion est seulement applicable sur des dossiers d'un montant supérieur à 400€ ce qui n'est malheureusement pas votre cas.
Nous sommes désolés pour cette incompréhension et nous nous tenons bien entendu à votre entière disposition et écoute en cas d'éventuelles questions et/ou demandes.
Toute l'équipe de maeva.com se joint à moi pour vous souhaiter une très bonne année 2016 ainsi qu'un bon séjour en Isère dans quelques jours.
À bientôt,
L'équipe maeva.com
Reply from maeva.com
Bonjour Mlle Meyer,
Merci d'avoir pris le temps de nous écrire.
À chaque réservation effectuée, nos équipes envoient à nos clients un mail de confirmation de réservation. Nous profitons également de ce moment pour contacter l'hébergeur concerné par la réservation afin que ce dernier valide le séjour. Une fois le séjour réservé, nous vous envoyons la facture de votre réservation par mail à l'adresse que vous nous avez indiquée lors de l'enregistrement.
Après consultation de votre dossier (972060), ces deux premiers documents vous ont bien été envoyés par mail. Une fois la totalité de votre solde réglé, vous recevrez votre bon d'échange (qui sera à imprimer et à donner à l'hébergeur le jour de votre arrivée).
En cas de souci ou d'éventuelles demandes, nos équipes se tiennent à votre écoute et à votre entière disposition.
Toute l'équipe de maeva.com se joint à moi pour vous souhaiter une bonne année 2016 et un bon séjour en Haute Savoie fin février.
À bientôt,
L'équipe maeva.com
Club Hotel Marazul
We are very pleased with the professional service provided by maeva.com. We have managed to book a vacation that matches our needs, and we can definitely recommend maeva.com to others.
Also great service provided by Amandine from Clut Hotel Marazul, who helped us book the vacation.
12 December 2015
Unprompted review
Efficace et sympa.
I found your staff to be very helpful and attentive to my various requests
4 November 2015
Unprompted review
Disappointed very much. Shocked.
We use the services of P&V and Maeva many years and I recommended you to many my friends. My feedback was positive before.
So, 26th of August we booked 3 apartments from 03.01.2015 till 10.01.2015, (Residence Les Bleuets), paid 100% of money, received a booking confirmation, later account, contract, invoice, etc. Yet on September 25, two orders of the three of us were refused on the reservation and the promise to return the money.
So, we have a company of 11 people and 6 of them are denied booking. We have to search and book alternative accommodation, to pay more money, but lost a lot of time and money has not yet been returned.
We are very disappointed by such actions Maeva.
Please, Be careful!
28 September 2015
Unprompted review
no english no dutch no german.....
no other languages on the website the minimum is English
29 June 2015
Unprompted review
Reply from maeva.com
Hello Mr Van Hassel,
Thank you for your message.
Our website is specifically intended for the French market but our teams are thinking of developing internationally.
Notice that you can also find all our Maeva and Pierre&Vacances residences on the English version of this website : http://www.pierreetvacances.com/gb-en
We are sorry for the inconvenience.
All our teams wish you a good trip next year in March in Savoie and we hope to see you soon.
Maeva.com
rapide, compétence , jamais déçu à la résidence depuis 3 ans
GUILLOT Nicole
25 June 2015
Unprompted review
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