Maeve Jewelleries UK Reviews 37

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I never usually leave reviews but I’m so happy with the quality, I mean, I don’t know much about accessories but basing it off purely from my gf’s reaction when I got her one of your necklaces, I can... See more

Company replied

Rated 1 out of 5 stars

Sorry to repeat what's already been said..I'm afraid the Maeve Aurelia Jewelry advertised on Instagram ( currently having a closing down sale) is a scam. Items purchased are supposedly shipped from Ch... See more

Company replied

Rated 1 out of 5 stars

Cheap jewellery from China. My jewellery came in a cheap plastic bag. You paying £40 for a "gold" necklace? Absolute scam Please ladies don't be fooled!

Rated 5 out of 5 stars

I recently purchased a few pieces of jewellery from Maeve, and I couldn't be happier with my experience. The selection is beautiful, featuring a wide range of styles that cater to every taste. The qua... See more

Company replied

Company details

  1. Jewellery shop

Written by the company

Timeless 18K Gold-Plated Stainless Steel Jewellery – Affordable Luxury from Maeve Shop UK Discover everyday elegance with Maeve Shop UK, your trusted source for affordable, high-quality jewellery. Our beautifully crafted necklaces, rings, earrings, and bracelets are waterproof, non-tarnishing, hypoallergenic, and built to last—perfect for sensitive skin and daily wear. Designed for both style and durability, our pieces combine classic beauty with modern design, making them ideal for any occasion. We offer fast, reliable nationwide shipping across the UK, so you can enjoy timeless jewelry without the wait. Shop now at Maeve Shop UK – where style meets quality and elegance lasts forever.


Contact info

3.3

Average

TrustScore 3.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(37)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gorgeous earrings …

I had received a pair of your earrings as a birthday gift last year so was very happy to buy a pair for a friend and even better they were in your sale. Great quality earrings.

9 March 2026
Rated 1 out of 5 stars

Disappointed

I think Ive learnt my lesson from ordering from websites that pop up on instagram. Reading other reviews, I can’t be bothered with returning the item.
I ordered a ring, which when it arrived, appears to be a very cheap, prob mass produced version of what I thought I was ordering, not like the photo at all.
Very disappointed.

14 July 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

We would like to clarify that Maeve Shop is a UK-registered business, and our official website is www.maeveshop.co.uk. Our customer support email is info@maeveshop.co.uk.

This review does not reflect our standard of service, and we kindly ask that you ensure your feedback is directed to the correct business. It’s possible you may have ordered from a different website with a similar name.

If you believe your order was placed with us, please contact us directly with your order details, and we will be happy to investigate further.

Rated 1 out of 5 stars

Was sent absolute rubbish

Was sent absolute rubbish, and then my returns package was stuck in customs in China for months.....and then suddenly my emails were sent back undelivered......expensive lesson in not to trust the internet. Do not buy anything from them.

1 April 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

We would like to clarify that Maeve Shop is a UK-registered business, and our official website is www.maeveshop.co.uk. Our customer support email is info@maeveshop.co.uk.

This review does not reflect our standard of service, and we kindly ask that you ensure your feedback is directed to the correct business. It’s possible you may have ordered from a different website with a similar name.

If you believe your order was placed with us, please contact us directly with your order details, and we will be happy to investigate further.

Rated 1 out of 5 stars

This is a scam company…….I ordered a…

This is a scam company…….I ordered a ring in February and upto date I have had numerous emails back and forth.
My ring package arrived from China weeks after payment with nothing in it!
I have had no replacement or refund!!! DO NOT BUY FROM THIS COMPANY

26 May 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

We are sorry to hear about your experience. However, we would like to clarify that Maeve Shop is a UK-registered business, and our official website is www.maeveshop.co.uk. Our customer support email is info@maeveshop.co.uk.

This review does not reflect our standard of service, and we kindly ask that you ensure your feedback is directed to the correct business. It’s possible you may have ordered from a different website with a similar name.

If you believe your order was placed with us, please contact us directly with your order details, and we will be happy to investigate further.

Rated 1 out of 5 stars

Cheap looking ring, poor packaging

Cheap looking ring compared to photo. Poor packaging. Too much to return.

14 April 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Maeve Jewelleries offers a 28-day returns policy with no extra charges.

Please also ensure your review is for the correct website: we are a UK-registered business and our official site is www.maeveshop.co.uk. For help, contact info@maeveshop.co.uk.

Rated 1 out of 5 stars

Do not trust this site

Do not trust this site. It makes you believe that this lovely person somewhere in a studio in England is making beautiful jewellery when in fact the jewellery is sent from china using the cheapest material you can find. I spent $180 on things I would not even give to a child. What I don’t understand is how they are still online and getting away with it!

1 April 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Dear Sandrine,

Thank you for sharing your concerns.

We would like to clarify that Maeve Jewelleries (www.maeveshop.co.uk) is a UK-based business with no affiliation to similarly named companies.
We have never advertised our jewellery as handmade or crafted in a studio, nor do we ship products from China. Our pieces are carefully sourced and we ship exclusively within the UK.

It seems your order may have been placed with a different business. We kindly ask that you verify the website you purchased from, as it does not appear to relate to us.

Thank you for your understanding.

Kind regards,
Maeve Jewelleries
www.maeveshop.co.uk
info@maeveshop.co.uk

Rated 1 out of 5 stars

Absolute scam

Absolute scam. Jewellery bears no resemblance to what is advertised and shown on website. Absolute tat, not handmade and only fit for the bin!

28 March 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Dear Lorraine,

We would like to clarify that Maeve Jewelleries (www.maeveshop.co.uk) is a UK-based business with no affiliation to similarly named companies.
We do not market our jewellery as handmade and have always been transparent about our products.

We kindly ask you to verify the website your order was placed with.

Thank you for your understanding.

Kind regards,
Maeve Jewelleries
www.maeveshop.co.uk
info@maeveshop.co.uk

Rated 1 out of 5 stars

Absolute scam

Absolute scam. Very cheap looking jewellery, nothing like on the picture in the advert. More like something you'd expect from Shein for a couple of pounds. Extremely disappointed. Have to pay to return items. Scandalous... do not buy from this site!!!

27 March 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Dear Johanah,

We would like to respectfully clarify that we are Maeve Jewelleries (www.maeveshop.co.uk), an independent UK-based jewellery brand with no affiliation to any similarly named companies or international retailers.

It appears that your experience may relate to a different business. We exclusively ship within the UK, and all our products are carefully curated and inspected to meet high quality standards.
Several reviews intended for other companies, such as "Maeve Aurelia," have been mistakenly associated with us, and we believe this may have occurred in your case as well.

We kindly encourage you to verify the website from which your purchase was made. If your order was not placed directly through www.maeveshop.co.uk, it would not have originated from us.

We truly appreciate your understanding and are here to assist if you have any further questions.

Kind regards,
Maeve Jewelleries
www.maeveshop.co.uk
info@maeveshop.co.uk

Rated 5 out of 5 stars

Error posted no issues with this company

Please delete my review posted in error I have selected the wrong company.

26 March 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Dear Mags,

We would like to clarify that we are Maeve Jewelleries (www.maeveshop.co.uk), a UK-based jewellery business with no affiliation whatsoever to any similarly named company.

A few reviews for “Maeve Aurelia” has mistakenly been left for us - please check if this is also the case for you.

We exclusively ship within the UK, and it appears that your order may have been placed with a different business.

We kindly ask that you verify the website from which your purchase was made, as your experience does not pertain to us or our products.

We appreciate your understanding and are happy to assist further if needed.

Kind regards,
Maeve Jewelleries
www.maeveshop.co.uk info@maeveshop.co.uk

Rated 1 out of 5 stars

BEWARE IT IS A SCAM!!!

This is fraud as the rings are not handmade and they are cheap junk from China. They are cast metal and nothing like what is described on the website. Even the picture of the so-called jeweller is AI. BEWARE IT IS A SCAM!!!

25 March 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Dear Eva,

We would like to clarify that we are Maeve Jewelleries (www.maeveshop.co.uk), a UK-based jewellery business with no affiliation whatsoever to any similarly named company.

A few reviews for “Maeve Aurelia” has mistakenly been left for us - please check if this is also the case for you.

We exclusively ship within the UK, and it appears that your order may have been placed with a different business. We kindly ask that you verify the website from which your purchase was made, as your experience does not pertain to us or our products.

We appreciate your understanding and are happy to assist further if needed.

Kind regards,
Maeve Jewelleries
www.maeveshop.co.uk
info@maeveshop.co.uk

Rated 1 out of 5 stars

This is a scam

This is a scam, the email that I ordered from was a lady that in the UK that did hand made jewellery and was selling because of retirement. I have paid £50 for jewellery that are not as advertised, and have been told to send back to China, allthough there is a Uk address on the envelope in Farnham. I will be insisting on a full refund as they also said I would be discounted 15% off the price if returned. This is disgraceful! Under the Consumer Rights Act 2015, goods not as described should have a full refund.

I would like to add that I bought the jewellery from Mauve Aurelia, email address is a .com. I believe that this not the same as Mauve Jewelleries.

21 March 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Dear Tan y Maen Ltd,

Thank you for your message.

Please note that the statement you left is incorrect. We are Maeve Jewelleries (www.maeveshop.co.uk) and have no affiliation with Maeve Aurelia or any similar business.

It appears your order was placed with a different company. We kindly ask you to verify the website you purchased from, as your experience does not relate to us or our products.

We appreciate your understanding.

Kind regards,

Maeve Jewelleries
www.maeveshop.co.uk
info@maeveshop.co.uk

Rated 1 out of 5 stars

False marketing

False marketing. Not hand-made. No closing down sale. Cheap rubbish from China or similar so took ages to arrive. Brassy looking metal. Too complicated and expensive to return. Don’t be seduced by the lovely photos!

21 March 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Dear Charlotte,

Thank you for your message.

Please note that the statement you left is incorrect. We are Maeve Jewelleries (www.maeveshop.co.uk) and have no affiliation with Maeve Aurelia or any similar business.

It appears your order was placed with a different company. We kindly ask you to verify the website you purchased from, as your experience does not relate to us or our products.

We appreciate your understanding.

Kind regards,
Maeve Jewelleries
www.maeveshop.co.uk

Rated 5 out of 5 stars

CHECK..People be careful when reviewing on…

CHECK...People be careful when reviewing on here as this is NOT the scam company as far as I believe. The scam company I have encountered is maeveaurelia.com and HelensGems website too (both linked and both same stock). They have used a unknown pic of a woman and the cheap nasty stuff comes in a jiffy bag. it is claimed it is handmade and from Ireland. It definitely is not. I have reported the other two sites.

15 March 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Dear Fiona,

Thank you for kindly taking the time to share this review and raise awareness. We have worked so hard to build our reputation, both online and in our local community through craft markets, and it is truly heartbreaking to see it tarnished due to an issue that is not connected to us.

We really appreciate your support, and we hope you have been able to resolve your order with them.

Kind Regards,
Maeve Jewelleries Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look