Magasin.se Reviews 

4,756
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

My only complaint is the way things were shipped. I ordered a makeup compact (has glass mirror), face powder refill and a body roller (liquid) and it was all shipped in a poly mailer envelope with no... See more

Rated 1 out of 5 stars

I want to express my disappointed about Magasin specially about costumer service. They have stressed me so much about the return. They are unexpected, aggressive when I called, the pull the phone down... See more

Company replied

Rated 5 out of 5 stars

Magasin.se has an awesome selection of rare items that are hard to find elsewhere. The delivery was really fast, and when I bought the wrong item, their customer service made the exchange easy and s... See more

Company replied

Rated 5 out of 5 stars

Uncomplicated site/service and very fast delivery - also handled the return very smoothly as the shirt I purchased happened to be too big. Will definitely use again. Only wished they had a bit more ex... See more

Company details

  1. Department store

About Magasin.se

Written by the company

Magasin du Nord är Danmarks äldsta varuhus som med sina sju varuhus inspirerar, skämmer bort och ger upplevelser till de många besökande varje dag.

Magasin.se är Magasin du Nords svenska webshop som erbjuder samma stora urval av varumärken inom mode, skönhet och hem & inredning, inklusive både danska och internationella märken.

Contact info

3.4

Average

TrustScore 3.5 out of 5

5k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(4,756)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

slow delivery

27 December 2022
Magasin.se logo

Reply from Magasin.se

Dear Yuq.

Thank you for taking the time to write a review about us. We are sorry to hear that the delivery is slow for your order. The delivery times are currently longer than usual, as there are many people ordering from us. You are welcome to contact our customer support if you have not already done so, as they are ready to help you with your order.

Have a wonderful day.
Magasin

Rated 5 out of 5 stars

Awesome!

Awesome!! Order came on time, perfectly wrapped and last but not least, best price with a good discount.

12 December 2022
Rated 1 out of 5 stars
Magasin.se logo

Reply from Magasin.se

Dear Monika.

Thank you for taking the time to give us your valuable feedback. We're sorry that you've received your purchase broken. If you have not already contacted our customer service, you are welcome to do so. We will resolve your case as soon as possible.

Kind regards
Magasin

Rated 1 out of 5 stars

They returned my order by themselves

They returned my order by themselves. I haven't received it

25 November 2022
Magasin.se logo

Reply from Magasin.se

Dear Domininka

Thank you for getting in touch.

We are sorry to hear that your package has been delivered, however, it is not us, who has asked for your package to be returned to us.
Sometimes, if the package gets dameged in the freight, the post will return it automatically to the sender. I am not sure what has caused them to send back your package, but I am very sorry about the inconvenience.

I can see that you are in contact with our customer care, who will help you with an solution.

Have a lovely day

Regards Magasin

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