My only complaint is the way things were shipped. I ordered a makeup compact (has glass mirror), face powder refill and a body roller (liquid) and it was all shipped in a poly mailer envelope with no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I want to express my disappointed about Magasin specially about costumer service. They have stressed me so much about the return. They are unexpected, aggressive when I called, the pull the phone down... See more
Company replied
Magasin.se has an awesome selection of rare items that are hard to find elsewhere. The delivery was really fast, and when I bought the wrong item, their customer service made the exchange easy and s... See more
Company replied
Uncomplicated site/service and very fast delivery - also handled the return very smoothly as the shirt I purchased happened to be too big. Will definitely use again. Only wished they had a bit more ex... See more
Company details
About Magasin.se
Written by the company
Magasin du Nord är Danmarks äldsta varuhus som med sina sju varuhus inspirerar, skämmer bort och ger upplevelser till de många besökande varje dag.
Magasin.se är Magasin du Nords svenska webshop som erbjuder samma stora urval av varumärken inom mode, skönhet och hem & inredning, inklusive både danska och internationella märken.
Magasin.se är Magasin du Nords svenska webshop som erbjuder samma stora urval av varumärken inom mode, skönhet och hem & inredning, inklusive både danska och internationella märken.
Contact info
Kongens Nytorv 13, 1095, København K, Denmark
- +45 33 11 44 33
- online@magasin.dk
- magasin.se
3.4
Average
5k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nöjd med shopping
10 August 2022
Supersnabb leverans!
31 July 2022
The picture of the product did not match
The picture of the product did not match the real color. I thought I bought white boots because the color of the picture looked like white but when I received them they were gray. It didn’t say in the product description the color, just a number so it was difficult to guess they were not white.
30 July 2022
Reply from Magasin.se
Dear Stefania.
Thank you for taking your time to write a review about us. We're sorry you did not receive the item you expected and will surely take upon your feedback. If you haven't already been in contact with our customer support regarding your order, you're welcome to contact them.
We wish you a pleasant day
Supersnabb leverans
29 July 2022
For sent leveranse
26 July 2022
Reply from Magasin.se
Kära Clara.
Tack för att du har tagit din tid att skriva en recension om oss. Vi beklagar om paketet kommit försent. Om du inte redan varit i kontakt med vår kundtjänst, är du varmt välkommen att maila eller ringa så vill de vara behjälpliga med en lösning för din order.
Vi önskar dig en fin dag
Perfumed "Deodorant"
The product is original and I am very heppy with my purchase. Be careful that this product is a Perfumed "Deodorant" and not a perfume.
4 July 2022
Professional customer service provided…
Professional customer service provided by Lawen.
I am very satisfied
30 June 2022
Superbra service!
21 June 2022
Happy first time customer
Easy to find the product I was looking for, good price, easy check out and fast delivery! Happy customer and will be shopping here at magasin.se again!
15 June 2022
Comfortable
14 June 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.