Really happy with the support. They are so responsive! would recommend this app for all your bundles for your store. Best customer service😊
Company replied
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See what reviewers are saying
The MageWorx team were quick to respond and open to troubleshooting my issues WITHOUT admin/ssh. In my experience with other vendors, it's almost impossible for support to provide feedback without acc... See more
Company replied
i'm store owner learning/using APO Variant app as workaround for shopify 100 variant product limit. i'm not strong tech person, but so far app has been intuitive for me re configuring option sets, va... See more
Company replied
Mageworx apologized and we got a Module at nc. They installed it and we got it to work.Anyhow some of the Setting and Cart views make no real sense at least not for EU customers. We had some issue... See more
Company replied
Company details
Written by the company
Mageworx is an experienced and creative Magento extensions & Shopify apps developer, eCommerce solutions and services provider. Being Magento partner, Mageworx cooperates with 50K+ successful Magento & Shopify store owners worldwide.
Contact info
222 South Ninth St, Suite 1600, 55402, Minneapolis, United States
- support@mageworx.com
- mageworx.com
4.8
Excellent
283 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and efficient support
Fast and efficient support. I asked about a technical issue, they checked with the dev team and gave me a response in a very timely manner.
14 December 2022
Unprompted review
Reply from Mageworx
Hi,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about Mageworx. We’re here for you anytime.
Yours truly,
The Mageworx Team
Fantastic support from Artur and the…
Fantastic support from Artur and the team for an issue we were seeing with Slick and the Shipping Rules module. Artur was quick to grasp the issue and despite the issue only affecting a few clients, the team were quick to supply a custom fix to get us back up and running.
7 December 2022
Unprompted review
Reply from Mageworx
Hi Alex,
On behalf of us all at Mageworx (and Artur in particular), we would like to thank you for sharing this great review about the Shipping Suite module! We are thrilled that you enjoyed your experience. :)
Kindly,
The Mageworx Team
Mageworx - Great Products, Great Support!
Mageworx's SEO products are a staple for any site wishing to promote itself on search engines (as every site must). The products themselves are great and full-featured. And what really stands out is their level of support - both through their Chat function, and through their email. They are thorough, relentless, friendly, knowledgeable and committed to getting clients all the way through to the solution.
1 December 2022
Unprompted review
Reply from Mageworx
Hi Mike,
It warms our hearts to hear such amazing feedback! Your review means a lot to the Mageworx team and lets us know we’re on the right track. Thank you.
Best regards,
The Mageworx Team
Reply from Mageworx
Hi Dave,
Thanks for your kind words about Artur. The entire team at Mageworx really appreciates your feedback.
We’re very grateful for customers like you and hope you stick with us for years to come. :)
Kindly,
The Mageworx Team
Great Module and Excellent Customer Service.
The MageWorx module is very good. But besides a good and helpfull module I would like to highlight the great customer service from MageWorx. Very helpfull service, thinking along and very fast replies. Thanks MageWorx.
3 November 2022
Unprompted review
Reply from Mageworx
Hi Bram,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community!
Best regards,
The Mageworx Team
We're using MageWorx Extensions for…
We're using MageWorx Extensions for multiple websites and their extensions as well as their customer support are outclass.
26 October 2022
Unprompted review
Reply from Mageworx
Hello Waqas,
The team here at Mageworx is thrilled to receive such an excellent rating, thank you!
Best regards,
The Mageworx Team
Very good professionals
21 October 2022
Unprompted review
Reply from Mageworx
Hi Dinko,
We're happy to see that you had a 5-star experience with Mageworx. Thanks for sharing!
Yours truly,
The Mageworx Team
5* Extension and Support
Very happy with the support received from Mageworx. Really impressed with their response time, friendliness and ability to resolve my issue quickly. A+
21 September 2022
Unprompted review
Reply from Mageworx
Hi Nathan,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our work as 5 stars as we strive to provide just that for all our customers. We’re here for you anytime.
Kindly,
The Mageworx Team
Great service!
15 September 2022
Unprompted review
Reply from Mageworx
Hi there,
Thank you so much for taking the time to leave us a 5-star review!
Best regards,
The Mageworx Team
Katherine of Mageworx was faithful.
Katherine of Mageworx was faithful.
So I am going to entrust setting up another mall to her.
14 September 2022
Unprompted review
Reply from Mageworx
Hi Simon,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience with our customer support team!
Yours truly,
The Mageworx Team
Mageworx is great
Mageworx is great. Their extensions are quality built. Katherine from customer support has been so helpful. A fantastic team!
13 September 2022
Unprompted review
Reply from Mageworx
Hi Chris,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime!
Kindly,
The Mageworx Team
Quick and good response
12 September 2022
Unprompted review
Reply from Mageworx
Hi there,
Thank you so much for taking the time to leave us a 5-star review.
Best regards,
The Mageworx Team
Always Great Support
Mageworx support is always quick to answer and helpful. When threads take a while to answer, Mageworx always picks right back up where we left off to finalize. Great communication.
25 August 2022
Unprompted review
Reply from Mageworx
Hi Adrian,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Best regards,
The Mageworx Team
Great extentions
Great extentions, great customer service. Mageworx really differentiate themselve from compititor by not only providing great solutions but also great after sale support.
Would definitly recommend to use mageworx services, products.
24 August 2022
Unprompted review
Reply from Mageworx
Hi Muhammad,
On behalf of all of us at Mageworx, we would like to thank you for sharing this great review about our brand! We take pride in knowing customers like you are having a positive experience with our extensions and support team.
Yours truly,
The Mageworx Team
Reply from Mageworx
Hi Adam,
Thank you so much for this great 5-star review! We really appreciate your business and helping to share the word about Mageworx.
Kindly,
The Mageworx Team
Great service
Great service! Had a couple of small issues initially (mainly with my server, not the fault of the software) which they resolved immediately for me. Many thanks to Katherine and the developers for their help.
19 August 2022
Unprompted review
Reply from Mageworx
Hi there,
Thank you for taking the time to provide an excellent rating! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.
Yours truly,
The Mageworx Team
What an awesome experience
What an awesome experience, Katherine Volchock was assigned to my complaint and she make sure to get it sorted any possible way and in timely manner, Much n Much Appreciated the way they are managing the support tasks, Highly Recommended
5 August 2022
Unprompted review
Reply from Mageworx
Hi Simon,
Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Mageworx.
Kindly,
The Mageworx Team
Excellent support!
Been in contact a few times now, every time I get a quick response and the solution soon follows! =)
3 August 2022
Unprompted review
Reply from Mageworx
Hi Callum,
Thank you so much for this great 5-star review!
We really appreciate your business and helping to share the word about Mageworx.
Kindly,
The Mageworx Team
Customer Service is great.
29 July 2022
Unprompted review
Reply from Mageworx
Hi Ghulam,
The team here at Mageworx is thrilled to receive such a great rating, thank you.
Best regards,
The Mageworx Team
Great!!!
Great!!!
I got response to my ticket really quick and my query was replied perfectly.
5 July 2022
Unprompted review
Reply from Mageworx
Hi there,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Kindly,
The Mageworx Team
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