Magical Credit Reviews 

285
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient service, noting quick approvals and instant fund deposits. Many highlight the easy and straightforward application process, making their overall experience simple and stress-free. The friendly, helpful, and professional staff are frequently commended for their understanding and willingness to assist with financial needs. However, some customers noted concerns regarding payment processing, mentioning delays for pre-authorized payments to clear or payments being processed too early, causing potential overdrafts. A few others found customer service unhelpful, citing difficulties in getting responses, overpayment issues, or unexpected rejections without clear reasons.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing the company as professional, reliable,... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease and speed of the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that agents are often... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Payment

People report ambiguous experiences with payment, with many customers praising the speed and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Magical Credit multiple times and it's because they provide fantastic service. If I have questions, they provide a response right away and whenever I need a loan, it's always processed qui... See more

Company replied

Rated 5 out of 5 stars

Application and approval is so fast, when I signed my contract, few minutes ,fund is in my bank account. I’m now on my 3rd application. 3 installment payment plan, no additional fees, no hidden fe... See more

Company replied

Rated 5 out of 5 stars

I've used Magical several times and have to say they are friendly and very communicative. The detail everything in email form and it its easy to read and they include every link you need so its easy... See more

Company replied

Rated 5 out of 5 stars

Good company to deal with. Try to make transactions fast. Hate the waiting for preauthorized payments to clear 3-4 days. I would rather pay by e-transfer.

Company replied


Company details

  1. Non-bank financial service
  2. Financial advisor

Written by the company

Magical Credit provides cash loans to people with fixed income. Need a loan fast? Skip payday loan companies and get approved for an online loan now.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

285 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(285)

176 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service! Easy to use and communicate

Great service and were fast! Great initiative system for apply.

3 July 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

Thank you so much for the review, HDK! We're happy you had such a good experience with us. Have a Magical weekend ahead.

Rated 5 out of 5 stars

Everything i need help or i am short on…

Everything i need help or i am short on funds they are always there to help. The application is easy and quick

27 June 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

Thank you so much, TTV! It's been our absolute pleasure to help you out. Have a Magical weekend ahead!

Rated 3 out of 5 stars

Conflicting and Constantly Changing Policies

After 5 years they still keep changing the rules to qualify. And denied previous guidelines. To a point they suggest they will give me Extended Payment Plan as a one-time courtesy; when in fact I had the payment plan 6 times;and they called it installments, but now EPP. Customer service, 1 of many departments, don't listen to what you are saying , they keep repeating themselves; and speak poor englih.

24 June 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

Hi Sherman, thanks for the review. We need to explain a bit how the extended payment plan works: any customer can be eligible for an EPP if their 2 previous loans fall within a 63-day period. It is fairly common that customers fall out and back in the EPP rule from time to time - that happens because of how their payday schedule is set up. If you have any questions about it, we're more than happy to discuss over the phone or via email. Oh, and sometimes we may call the EPP "installments", because you are, in fact, paying your loan in installments instead of a single payment (which is the standard). In any case, we're here to clear out any misunderstandings. Have a Magical weekend ahead!

Rated 5 out of 5 stars

Great ,fast service.

25 June 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

Shawn, thank you so much! We're here to keep providing you with the best service possible. If you need any help whatsoever, we're here to help. Have a Magical weekend ahead!

Rated 5 out of 5 stars

Very quick and easy to work with

Very quick and easy to work with. Excellent service.

22 June 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

Thank you so much, Joe! Speed is the name of the game here. We appreciate you taking the time to leave us this review. Have a Magical rest of your week.

Rated 5 out of 5 stars

Fast service and reasonable pay back

Fast service and reasonable pay back. Great service

19 June 2026
Unprompted review
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Reply from Magical Credit

Thanks, Kat! Customer service has been the center of what Magical Credit does for a long time now. Reading reviews like yours makes us feel we're doing our job right here. Have a Magical weekend ahead.

Rated 5 out of 5 stars

Payday Loan

It was quick and easy to apply.Thank you Magical Credit!
Greatly appreciated.

20 June 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

It's been our absolute pleasure, Eugenia! Thank you for choosing Magical Credit, and have a Magical rest of your week.

Rated 5 out of 5 stars

Very great indeed!

Very great to work with, fast services, customer service is on point and always there if you need them... Many thanks to you all!

16 June 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

Thank you, Matthew! Have a Magical weekend ahead!

Rated 5 out of 5 stars

They are very recommended

They are very recommended, always try to help you and give very fast response. Thankful with them

12 June 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

Thanks for the review, Omaira! And we're thankful to have you with us. Remember: we're always one phone call away. Have a Magical rest of your day!

Rated 5 out of 5 stars

really easy and streamlines

really easy and streamlines. everything was easy to understand with the terms of the borrowing. great company

10 June 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

Thank you, Donna! We're constantly striving to provide the best service in the business, and reviews like yours are what keep us going. Have a Magical rest of your day!

Rated 5 out of 5 stars

Good customer service and responsive…

Good customer service and responsive communication, very polite and respectful customer engagements. Quite a remarkable approval process; no doubt fear or second guessing on your part, magical will make your desire a reality with a positive impact and attributes to your heart’s expectations and with a positive outcome.

Customer:

R Arthur

6 June 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

Wow, thanks for the lovely review, R Arthur. We'll be sharing your review with our team. I know they'll be ecstatic to hear about it. We hope you have a Magical weekend ahead. Thank you for choosing Magical Credit.

Rated 5 out of 5 stars

Professional

Very, professional, very efficient
You will get the feeling you are dealing with a solid trustworthy lender, and you are!
Thank you

6 June 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

Thanks for that, Chris. That really makes us feel we're doing everything right here. Have a Magical day!

Rated 5 out of 5 stars

Another great experience

Another great experience. I had a real bad financial emergency and still trying to recover and magical came through for me. 10 stars

4 June 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

We're here to help, Sharon! And we appreciate you taking the time to leave us a review as well. Have a Magical weekend ahead

Rated 1 out of 5 stars

TERRIBLE COMMUNICATION

So I am updating my review today because of the horrendous communication from these people!

I go on the website this morning to pay off my current loan and then go through the new application to find out I can't submit my banking information.
I call and speak to someone in customer service. I am then told that magical credit is no longer offering loans to residents of alberta.
My jaw dropped as I realized I was just screwed over on the money I sent.

Magical credit NEVER sent out any notifications to me via email or text stating these changes. I am now out $171.00 because magical credit once again changed policies without notifying clients.

DO NOT USE THIS COMPANY!!!

29 May 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

Hi Jenna,

Thanks for the review. We'll review your history with us to understand why the approval process has been slower than you expected from us.

I would like to apologize because the communication regarding our policy change could have been better. We'll bring this up to our team and use it as a case study on how to handle communications from now on. Thanks for describing your issues in detail, as it helps us to improve.

Have a Magical weekend ahead!

Rated 5 out of 5 stars

Good

Good and fast

31 May 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

Thanks, Adam! Have a Magical weekend ahead!

Rated 5 out of 5 stars

Fast service

Fast service. Very helpful

29 May 2026
Unprompted review
Magical Credit logo

Reply from Magical Credit

Thank you so much for the review, Juliet. Have a Magical weekend ahead.

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