Im a new customer, i only made a deposit of £10 and got 4 bonuses! 2 on big bass and 2 on the panda game... something fury? Anyway i won over £300 in the end! The company cant control the spins. Sorry... See more
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Magical joke 🤣🤣🤣 This casino is now how put blood pressure Nothing works probably I'm regretting with one welcome bonus Riceve dyfret of course more crrrrrap bonus If I'm complaining s... See more
Having read the previous negative reviews I falsely believed this would have been down to individuals losing financially from this gambling website. I was wrong. I urge you please not to spend any mon... See more
Company replied
Nothing magical about this site false advertising and got more chance of winning lottery every time you put it on. Like how they respond to good reviews but don't respond to bad reviews probably getti... See more
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Company details
About Magical Vegas
Written by the company
Welcome to Magical Vegas Baby! Our Mega-Online Casino never sleeps, we are open 24/7 serving you with a larger than life online gaming entertainment! Magical Vegas is all about the superlatives - our site hosts the hottest online slots, adrenaline-racing live casino games, and table and card games from industry-leading providers including NetEnt, Novamatic, Microgaming and Scientific Games all in the palm of your hand! We’ll spoil you with a welcome bundle to get your heart racing!
Our players' satisfaction is what matters to us! That’s why we have a special loyalty program in place for our regular players. Expect to be rewarded for your loyalty with the best loyalty perks. Our players are pampered with special promotions, bonuses, events and gifts.
Magical Vegas is licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we are licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134.
Contact info
1.6
Bad
211 reviews
Hasn’t replied to negative reviews
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ABSOLUTE RIP OFF FAKE COMPANY
ABSOLUTE RIP OFF FAKE COMPANY, TAKE YOUR DETAILS, ZERO PAY. NO CUSTOMER SERVICE. PLEASE AVOID. COMPLETE WASTE OF MONEY & INCOMPETENT CUSTOMER SERVICE..THEY JUST TAKE YOUR MONEY.
22 December 2023
Unprompted review
Reply from Magical Vegas
Dear Member,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
We really hope that the next time you log in to Magical Vegas, it is a positive experience. We will be working hard to make sure of this.
With regards,
The Magical Vegas Team
Been trying to withdraw money
Been trying to withdraw money, 1st time having this issue the live chat people are useless and blame everyone else for the problem, been told its a banking issue 10 times in a chat like I haven't already checked. definitely the worst gaming app I've played on
8 December 2023
Unprompted review
Reply from Magical Vegas
Hello Alan,
Thank you for your review of Magical Vegas online.
We are sorry to hear about your disappointment with your recent experience.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
Regards,
The Magical Vegas Team
My experience with this guys has been…
My experience with this guys has been great compared to some other online casinos . It doesn’t drain your deposit and it is actually enjoyable, also the payment are fast
23 November 2023
Unprompted review
Reply from Magical Vegas
Hello Alexia,
Thank you very much for your review of Magical Vegas online. We’re very happy to hear that you are enjoying the site.
We really hope that the next time you log in, it is a much more experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Thank you magical vegas for my prizzie
6 November 2023
Unprompted review
Reply from Magical Vegas
Hello,
Thank you very much for your review of Magical Vegas online. We’re very happy to hear that you are enjoying the site.
We really hope that the next time you log in, it is a much more experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
My loss limit was dropped and it’s…
My loss limit was dropped and it’s bloody impossible trying to get it increased so now I just play elsewhere
30 October 2023
Unprompted review
Reply from Magical Vegas
Hello ,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Your feedback has been passed on to the Magical Vegas Online Team to investigate. Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
We really hope that the next time you log in to Magical Vegas, it is a positive experience. We will be working hard to make sure of this.
With regards,
The Magical Vegas Team
Didn’t receive nothing ?
9 November 2023
Unprompted review
Reply from Magical Vegas
Dear Ryan,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
With regards,
The Magical Vegas Team
I’m so disappointed with this app……
I’m so disappointed with this app… absolutely not what is advertised…. Will never again! What a waste of a night off (which mind you; I never get)
Thanks for nothing! Just a deterrent for future endeavours👍🏼
2 November 2023
Unprompted review
Reply from Magical Vegas
Hello Randi,
Thank you for your review of Magical Vegas online.
We are sorry to hear about your disappointment with your recent experience.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
Regards,
The Magical Vegas Team
Look I get it but after hundreds in the…
Look I get it but after hundreds in the slots and not a single DECENT bonuses . YOU GOING TO TELL ME ON 1£ BETS YOU PAY 2£ ON BONUS?? LIKE NO... Common now this site made me feel to never gamble again..
1 November 2023
Unprompted review
Reply from Magical Vegas
Dear Norbert,
Thank you for your review.
We license our games from 3rd party providers - we don't program the games ourselves. We have no way to control when a bonus activates, and it is all down to chance. Our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. In addition, our games are regularly tested and regulated by an independent authority, to always ensure fairness.
If you do have any evidence to show any errors or malfunctions, please could you provide this for further investigation by emailing us, as we cannot discuss accounts without verifying customers.
If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
Regards,
The Magical Vegas Team
Still one month now I'm waiting for my…
Still one month now I'm waiting for my withdrawal and never comes to me that's mean they are the most scam
19 September 2023
Unprompted review
Reply from Magical Vegas
Dear Ridian,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
We really hope that the next time you log in to Magical Vegas, it is a positive experience. We will be working hard to make sure of this.
With regards,
The Magical Vegas Team
Magical Vegas is just a scam
Magical Vegas is just a scam, thieves don't fulfill their contracts, they cheat people, it's usually a scam, let the thieves fall on a tree.
they think people are idiot, let them delete this page and that's it, and thieves don't prey on people
2 October 2023
Unprompted review
Reply from Magical Vegas
Hello,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Your feedback has been passed on to the Magical Vegas Support Team.
We really hope that the next time you log in to Magical Vegas , it is a positive experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
You'll be waiting forever
Been waiting 3 weeks now to be able to get my withdrawal. Locked my account before I could withdraw. Asked for my documents to send over to verify me. Iv been waiting two weeks to have my documents verified and my account is still locked. Everytime I ask somebody they just keep saying they'll be in contact with me! How long do I have to wait!
7 September 2023
Unprompted review
Reply from Magical Vegas
Hello Nicki,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Your feedback has been passed on to the Magical Vegas Online Team to investigate. Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
We really hope that the next time you log in to Magical Vegas, it is a positive experience. We will be working hard to make sure of this.
With regards,
The Magical Vegas Team
Thanks.
Originally left a bad review of 1 star, after finally managing to get through to someone who sorted out my issue I can say that their customer service is great, although is hard to get in contact with!
16 September 2023
Unprompted review
Reply from Magical Vegas
Dear Ashley,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
We really hope that the next time you log in to Magical Vegas, it is a positive experience. We will be working hard to make sure of this.
With regards,
The Magical Vegas Team
Te best casino
29 August 2023
Unprompted review
Reply from Magical Vegas
Dear Marinela,
Thank you very much for your positive review. We’re very happy to hear that you are enjoying the site.
We really hope that the next time you log in, it is a much better experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Won £300 on a bonus and only received…
Won £300 on a bonus and only received £7 absolutely rip off!!
27 August 2023
Unprompted review
Reply from Magical Vegas
Hello,
Thank you for your review for Magical Vegas. We are sorry to hear about your disappointment with your recent experience.
We license our games from 3rd party providers - we don't program the games ourselves. We have no way to control when a bonus activates, and it is all down to chance. Our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. In addition, our games are regularly tested and regulated by an independent authority, to always ensure fairness.
If you do have any evidence to show any errors or malfunctions, please could you provide this for further investigation by emailing us, as we cannot discuss accounts without verifying customers.
If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
Regards,
The Magical Vegas Team
Really great range of games
Really great range of games, east deposits and fast withdrawals!
25 August 2023
Unprompted review
Reply from Magical Vegas
Hello,
Thank you very much for your review of Magical Vegas online. We’re very happy to hear that you are enjoying the site.
We really hope that the next time you log in, it is a much more experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Quick service for withdrawal and…
Quick service for withdrawal and depositing . Reliable casino
25 August 2023
Unprompted review
Reply from Magical Vegas
Hello,
Thank you very much for your review of Magical Vegas online. We’re very happy to hear that you are enjoying the site.
We really hope that the next time you log in, it is a much more experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Never had any problems with this site
Never had any problems with this site. Fast cash out
25 August 2023
Unprompted review
Reply from Magical Vegas
Hello,
Thank you very much for your review of Magical Vegas online. We’re very happy to hear that you are enjoying the site.
We really hope that the next time you log in, it is a much more experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Wouldn't waste your time
Wouldn't waste your time. Won a wee bit from £1 spins when I first Joined which got me into this site but since then put in a crazy amount of money and haven't won a single thing since. You will pay and deposit and play and deposit and it just never pays out. There's much better sites out there. Also it restarts your game when you're in the middle of playing.
12 August 2023
Unprompted review
Reply from Magical Vegas
Dear Hannah,
We are sorry to hear about your disappointment with your recent experience.
We license our games from 3rd party providers - we don't program the games ourselves. We have no way to control when a bonus activates, and it is all down to chance.
Our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome.
In addition, our games are regularly tested and regulated by an independent authority, to always ensure fairness.
If you do have any evidence to show any errors or malfunctions, please could you provide this for further investigation by emailing us, as we cannot discuss accounts without verifying customers.
Similarly, if you would like us to investigate anything for you, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
Regards,
The Magical Vegas Team.
Do not waste your money or time
Do not waste your money or time! They added a £5 bonus which carried a 30x wagering requirement to my account during my game play session without informing me. I deposited 165 pounds and finally won off my own money deposited. They confiscated my funds as a wagering requirement despite the fact that I had not use their money at all. When escalated to the rewards team, instead of accepting responsibility for their wrong They offered me £50 and kept my £275. I was a member of this site for 8 years deposited over £57k during the 8 years and I have read stories such as mine, honestly ignored them thinking it was not real but I garuntee you it is very real. They are thieves! They will steal your money and there is absolutely nothing that can be done once they have taken your money. They do not apologise and they do not care how much you have spent on their site. They do not care about customers and have zero loyalty. They break their own terms and conditions but expect customers to follow their rules. I have never had one bad word to sag about this site until I experienced this myself. Gambling is down to luck however, when a customer finally wins it is not admirable of a casino to confiscated their winings rather than accepting wrong apologising and honouring that customers winngs. As a consumer in 2023 you demonstrated that you have zero intentions to own up to the faults and errors of your site and teams incompetence which is a shame. Everyone, please I urge you stay clear of this site.spend your money elsewhere as you do not deserve to experience what I did.
Do not send me any scripted apologies as you are a thief and one day you will be caught and punished for the illegal activities on your site.
1 August 2023
Unprompted review
Reply from Magical Vegas
Dear Marika,
Thank you for your review of Magical Vegas online.
We are sorry to hear about your disappointment with your recent experience.
We really hope that the next time you log in to Magical Vegas, it is a positive experience.
We will be working hard to make sure of this.
With regards,
The Magical Vegas Team
Made a £400 withdrawal and within 10…
Made a £400 withdrawal and within 10 mins my account is blocked for verification, even though I've had a previous withdrawal. Already waited the 72 hours for this check to take place and been advised it can take another 48 hours. Logged a complaint but cant speak to anyone in complaints team, just people in customer service with poor english
10 July 2023
Unprompted review
Reply from Magical Vegas
Hello,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Should you would like us to investigate anything for you further, please let us know by emailing us at reviews@rank.com and include full details of your concern, as we cannot discuss accounts without verifying customers.
Regards,
The Magical Vegas Team
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