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Review summary

Created with AI, based on recent reviews

Evaluating 345 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the ease of installation for screen protectors, often highlighting the perfect fit and lack of bubbles. Many also appreciate the quality of the products, including cases and screen protectors, noting their durability and effective privacy features. The customer service is also often commended for being responsive and helpful in resolving issues. However, some people were dissatisfied with the product's durability, reporting that screen protectors cracked or scratched quickly, sometimes within days or weeks of use. There were also instances of products not fitting correctly or being of poor quality, not meeting customer expectations. A few customers also experienced issues with order fulfillment, such as missing items or delayed deliveries, and some found the customer support unhelpful in these situations.

What people talk about most

Product

Reviewers express ambiguous feedback about the product. Many customers praise the quality, durability, and... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the products, highlighting their... See more

User experience

People report positive experiences with user experience, especially regarding the easy and bubble-free... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the support team for being... See more

Order

Consumers have mixed experiences with their orders. While some reviewers praise the quick arrival of products... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Disapointed only ONE protector in box (most brands provide 2 for same price). Cracked within days. No better than any other glass protector. I will give a smidge better performance than others when it... See more

Company replied

Rated 5 out of 5 stars

I have an Apple watch using the Magic John screen protector. I had an accident where I fell and scratched the screen protector, but it did its job and protected the watch screen. Magic John sent me a... See more

Company replied

Rated 5 out of 5 stars

I got the privacy version of this screen protector and I’m really impressed with the quality. Installation was super easy with the frame, and I didn’t get any bubbles at all. It fits my iPhone 13 Pr... See more

Company replied

Rated 5 out of 5 stars

Wow. All I can say. I've now used these protectors on an S24, S25 and S23 Ultra and apart from one time where it didn't stick perfectly (was replaced free of charge by customer services with no quibbl... See more

Company replied


Company details

  1. Mobile Phone Accessory Shop
  2. Computer Accessories Shop
  3. Computer & Accessories store
  4. Electronics Company

Written by the company

Founded in 2010, MAGIC JOHN specializes in crafting high-quality screen protectors. We prioritize user experience, delivering innovative products and swift, reliable service. Thanks to our unique and creative approach to film application, we’ve built a loyal global community of over 10 million users. With 15 years of expertise, MAGIC JOHN has been perfecting screen protectors for over a decade. Launched as our own brand, we bring innovation to life with patented application techniques, featuring dual-tempered and aluminum-infused tempered glass. Our meticulous 17-step process, including S-class vacuum plating, ensures uncompromising quality in every detail. Our flagship Dust-Removing Screen Protector leads the way, complemented by a range of phone cases and premium mobile accessories. At MagicJohn.com, we’re committed to delivering exceptional service, tailored to our customers’ needs and desires. Maximizing your satisfaction is, and always will be, our top priority. At MAGIC JOHN, we ensure swift delivery so your order arrives fast every time, backed by a 30-day hassle-free return policy for worry-free shopping. Our dedicated support team is always here for you, whenever you need us, while our secure checkout guarantees safe payments with complete peace of mind.


Contact info

3.1

Average

TrustScore 3 out of 5

370 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Bad quality, very fragile

Both my screen protectors started cracking from the edges a couple of weeks after application. Not recommended, very bad quality.

18 August 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi Randon. Thank you for reaching out. Our support has sent you an email. Please kindly check it. Thanks!

Rated 3 out of 5 stars

Unfit

Finally got around to ordering the screen protector after seeing the ads one thousand times.
Unfortunately the one I already had before was way better. Why? Because this appears to just about NOT fit the screen. I have triple checked the order and the product and it says it should be for my phone model, but it’s not.
The outside rim on the entire protector leaves a tiny gap that collects dust and lets light out.

Easy to apply is a plus, and the quality looks alright.
NOT FINGERPRINT PROOF.
I keep having to wipe the screen because of dirt and fingerprints.

17 July 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi Robin. Thank you for reaching out. Our support has sent you an email. Please kindly check it. Thanks!

Rated 1 out of 5 stars

scam affiliate

scam affiliate, i joined their affiliate program and made a good revenue with commission more than 600$, but for more than 5 months they have no intention of paying, clearly this is a scam. Warning other affiliates not to join their program, waste of effort

13 August 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi Ngô! Sorry, we've looked into it. It was now verified. We'll DM you shortly.

Rated 1 out of 5 stars

Scam sale advertising

They had a "2 day a year sale" which has been advertised for 3 weeks straight everyday and still popping up on my feed till now that was supposed to come with the applicator to place your phone in, 2 screen protectors and 2 charging cables
Only came with 1 3rd gen screen protector and one 2nd gen screen protector

Emailed and they responded with " it's first in first serve so the chargers ran out "
This company is a scam and respond every few days so they get out of a return and refund
Fraud

4 August 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi Simon. Thank you for reaching out. Our support has sent you an email. Please kindly check it. Thanks!

Rated 1 out of 5 stars

Screen protectors are cheap Chinese…

Screen protectors are cheap Chinese garbage, mine cracked on day 1.They’re refusing to honor their own return policy, refusing to accept return or issue a refund. Shameful and dishonest. Avoid at all costs!

30 July 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi David. Thank you for reaching out. Our support has sent you an email. Please kindly check it. Thanks!

Rated 5 out of 5 stars

Would recommend!

Very easy ordering process, everything as described in the adverts. Pretty quick delivery.

29 July 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Thank you!

Rated 5 out of 5 stars

Surprised by the quality

I am honestly very surprised by the quality of these protectors. I have been seeing their ads for very long time and initially I thought it was a cash grab, but after seeing them run for a while and running out of the previous protectors I was using, I decided to give them a try.

My biggest problem with other protectors was the fact that no matter what I did, I would always get a single speck of dust stuck somewhere and have it bother me, so their application showcase is what reeled me in.

Totally worth it!! My screen is glossy, I have zero dust underneath and unlike the other reviews I don't have any issues with the touchscreen. They are pretty good for their price and on my phone it's borderline impossible to tell I have a protector on.

TLDR: Very good product.

27 July 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Thank you!

Rated 5 out of 5 stars

Honestly I thought it was scam, but it was not

I usually don’t believe instagram advertisements and such…. However I was definitely wrong !

I usually suck at putting on screen protectors and end up with more air bubbles and dust particles than before I changed it. With the screen protector helper case I managed to get the new one I bought on without a single air bubble or dust particle 🤷‍♂️

The case I bought feels solid, looks good and I like the part where it can stand up with the hook on back.

Finally also bought a set of cables, which feels very solid built just as advertised.

Only constructive feedback I have is that I hate light on my charging devices while I sleep and your cables are literally a discoshow with breathing RBG lights at both ends 😅

… I am willing to overlook the RBG cable light show and give 5 stars anyway, because I have no bubbles on my screen protector and a nice case!

27 July 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Thank You, Peter!

Rated 2 out of 5 stars

Would not recommend lose touch sensitivity

Application is good and they are strong, not unbreakable. But the problem is I can’t now use the touchscreen properly. The iPhone just doesn’t register the sensitivity of touch and you can’t type fast. I now have to press repeatedly to get each letter to type. Would not recommend.

25 July 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi there! Sorry. Please leave your order number so that we could apply a support ticket. Thanks!

Rated 3 out of 5 stars

misleading marketing

misleading marketing - the glass is not strong at all. This is no different from the ones you buy on amazon. i would argue those are stronger as i got my magic john and the screen cracked from a simple drop of my phone below my waist. all your really paying for is their nice device to apply the screen and i got the privacy screen so that is nice other than that this is just your typical misleading marketing

28 June 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi Preston! Thank you for reaching out. Our support has sent you an email. Please kindly check it. Thanks!

Rated 5 out of 5 stars

10/10

Shipping took a bit longer than expected, however the product is quality. Unfortunately I dropped my phone and the screen protecter did crack. The screen protectors are actually much stronger than Zagg or other brands. The step by step process to which you apply the screen protector is unrivaled. I was a little nervous about the application process, but when I finished - it was a PERFECT FIT!

I reached out to Magic John’s customer service and they were more than helpful.
Five star customer service and product.

20 July 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Thank you so much!!

Rated 2 out of 5 stars

Absolute crap customer service

Absolute crap customer service. My package has been going back-and-forth from different post office locations and has been stuck in Atlanta for going on seven days now they refuse to send another package. They refuse to start a trace. They refuse to send me a refund. Their response is “call the post office”

17 July 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi William! Thank you for reaching out. Our support has sent you an email. Please kindly check it. Thanks!

Rated 2 out of 5 stars

S25 Ultra Screen protector magically cracked

I bought a two-pack for our two S25 Ultra's. One is working fine. Mine, meanwhile cracked the whole length. It wasn't dropped, it was just in my wife's purse while I underwent a procedure.
I sent an email to Magicjohn asking what their warranty policy was as the screen protector was only about 4 months old. I have had no response.

23 June 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi there! Sorry to hear! For customers bought off Amazon,

1. Open the "Order info", then click "View order details"

2. Find the "Ask Product Question"

3. Entering the chat

Rated 5 out of 5 stars

Best quality I ever experienced

Some might think I’m crazy but I tested it before putting it on my phone, and it didn’t scratch, didn’t break, hydrophobic like it said in the ad. The toughest screen I ever bought. The only thing I have to say is it won’t leave fingertip traces only when you use it gently, but you will eventually make it dirty. BUT, I can definitely say it wipes off much easier than a regular screen. I had mad issues with my bare phone screen because it always had oily fingertip traces from absolutely nothing, and i couldn’t wipe it off, it only got smudged everywhere, ew. And now with this protective screen it’s not happening. Also it feels a LOT smoother than the regular screen. AND on top of that the price with shipping was just 35$, which is around only 15$ more than a regular screen I can buy anywhere, but the quality is so much better. So, I can definitely say I’ll stick with this brand in the future.

16 July 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Thank you sooo much, Sofija!

Rated 5 out of 5 stars

AMAZING

Just wanted to say your screen protectors are quality. I just finished using both from the pack, and they held up nicely. I’m working plumbing, so my phone’s been through concrete drops, mud, water you name it and your protector saved it every time. Genuinely impressed with the durability and quality.

13 July 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Thank you so much, Kevin!

Rated 2 out of 5 stars

Already cracked and scratched

Had mine less than a week its easy to apply but as for it being extra strong thats a full on lie

It's already cracked and scratched just from being in my pocket at work and I wasn't really doing anything to warrant the creen protector cracking

14 July 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi there! Sorry. Please leave your order number so that we could apply a support ticket. Thanks!

Rated 1 out of 5 stars

Do not buy this product.

The screen protector broke the next day I applied it so I wrote a bad review, they emailed me that they will replace it if I remove the bad review so I did. I asked them again if im still getting a replacement and they simply replied „yes“ thats all. I never got the replacement so I recommend not ordering from this product because their screen protectors break easily and wont give u a replacement/refund.

5 July 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi there! Sorry. Please leave your order number so that we could apply a support ticket. Thanks!

Rated 1 out of 5 stars

The customer support is a scam and the brand itself is an outrageous disappointment.

The customer support is a scam. They literally said in one of their emails that I should have paid customs tariffs, although I was not notified about this when making the purchase.
I received 0 customer support, waited for the package for around 4 weeks and no resolution, no delivery, no nothing.
Afterwards they literally said to me and I quote "honestly it's terrible" - reffering to the fact that I did not pay whatever taxes they invented.
Absolutely shameful experience.
I never got into the possession of the products so I cannot speak on that matter.
But I would never recommend purchasing from them in the first place.
It has almost been 2 weeks and they said I have to file a report for the refund myself, as well as having to email them 4 times to confirm over and over again (because they would not understand that I want a refund and do not wish to ever have contact with them).
If I do not get my money back within the legal times, I will move forwards and take legal action because this should never happen to any customer.

4 July 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi Andrei! Thank you for reaching out. Our support has sent you emails. Please kindly check it. Thanks!

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