Magic Season Organics Reviews 182

TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

I've sent my orders many times at least 2 days before and it still can't be coordinated right. Received rotting veg before and took photo evidence. Was told I'd receive a replacement but it never came... See more

Rated 5 out of 5 stars

It's hard to find a good quality and reliable vegetable delivery service in Hong Kong. I definitely got lucky finding these guys. Very friendly and always want to help and listen to any questions. Mos... See more

Rated 5 out of 5 stars

Youve seen it in the emails but Im really impressed with just my first box. The options youve provided make accessing fresh healthy veggies like yours very easy. Big factor was not requiring an... See more

Rated 5 out of 5 stars

I love Magic Seasons Organics! It was my first time ordering vegetable online but quite satisfied with the quality of product and the service. It was fun to open up the delivered box to see what’s ins... See more

Company details

  1. Online Food Ordering Service

Information provided by various external sources

Fresh organic vegetables delivered from our certified organic farm to your door in Hong Kong. Order today before 12pm for next day delivery. Weekly veggie boxes available.


Contact info

4.2

Great

TrustScore 4 out of 5

182 reviews

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Rated 2 out of 5 stars

poor coordination

I've sent my orders many times at least 2 days before and it still can't be coordinated right. Received rotting veg before and took photo evidence. Was told I'd receive a replacement but it never came. Kept getting random selection of veg. Veg selection terribly limited. Totally unsatisfactory

17 September 2019
Unprompted review
Rated 2 out of 5 stars

Where is the western veggie box with salad, tomatos,.. ?

We are a bit disappointed because we asked for the mostly western one and only very spicy green pepper was a western vegetable.
We understand that weather conditions might be difficult these days but we can't cook the rest of the box.
Not only the Asian veggies are different but as well poor in quality. The corn for instance, 2 are glutinous and taste bad, the other 2 are ok.
Bottle gourd is full of seeds and there is almost nothing to eat.
The taro pumpkin is tasteless, not as usual sweet taste.

It is ok to have mostly Asian veggies available but it should be mentioned before we order. Because, as European customer we are not use to cook these kind of veggies. As well, the QR code, sending to recipes website was not working.

The first box we ordered few months ago was good. But the two last boxes were full of Asian veggies.

Please let us know if the western veggie box will be back one day. It used to contain tomatoes, green leaves, potatoes.. because we do not want to order the box and be disappointed again.

14 September 2019
Unprompted review
Rated 4 out of 5 stars

Overall happy

Customer service has been excellent and delivery has always been on time. Quality of produce are very good too.
One thing is that the vegetable selections has been quite narrow in the last few weeks. Is it this due to the changes of seasons or this is going to be ongoing for a while?

13 September 2019
Unprompted review
Rated 4 out of 5 stars

Great service & quality but not enough…

Great service & quality but not enough choice to my taste for this summer....
I love their recipe's which are very inspiring!

I fully understand that wet weather isn' t helping for the summer selection...
Overal, I would recommend MSO!

4 July 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service and produce

It's hard to find a good quality and reliable vegetable delivery service in Hong Kong. I definitely got lucky finding these guys. Very friendly and always want to help and listen to any questions. Most importantly the quality of the vegetables is excellent and is tested to be free from nasties. Not too expensive for what you get, and an easy website for orders, with back-up if needed. Highly recommended!!

3 June 2019
Unprompted review

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