msuk Reviews 

151
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Waited a really long time to receive my shapewesr only to receive it damaged which I have taken photos of o asked for the item to be sent back for a refund but instead they have shipped out a replace... See more

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Rated 3 out of 5 stars

Although the garment did as it says, due to delivery taking so long and I needed one for an event, I bought a cheaper product from elsewhere at a 3rd of the cost. The quality of this garment was so mu... See more

Rated 5 out of 5 stars

Easy to order. Good communication about when item would be delivered. Didn’t think because it was one size only that it would be suitable, but it did provide a nice smooth silhouette under clothing.... See more

Rated 2 out of 5 stars

So~ The sizing on the website is whack; what I received was humongous. Clearly not fit for purpose as "shape-wear". Opted for the 50% refund as returning to "unspecified country of ori... See more

2.9

Average

TrustScore 3 out of 5

151 reviews

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2.9

All reviews

(151)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID

I was counting on these for a wedding I was going to. The sizing is ridiculous! As a 12-14 I ordered a medium and I’m pretty sure it would fit my 9 year old! Not cheap either! Having read the reviews…funny I couldn’t see anything but good reviews when I was buying! I won’t even bother trying to return..expensive lesson learnt. Also very misleading to call itself UK when it’s based in China, had I known this I would not have ordered them as they are renowned for being small sizes. Also not great quality. Pity can’t give it a zero rating!

11 July 2024
Unprompted review
Rated 1 out of 5 stars

This is not a UK company, do not buy!

This company looks like it is UK based but actually is in China, so returning is so difficult and expensive. They send lots of emails to make the returns process challenging by giving ridiculous incentives for you to not return. The fabric is not great quality and the shape wear does nothing! Really don’t buy

20 June 2024
Unprompted review
Rated 1 out of 5 stars

I think they do not allow bad rewies on their website! on…

I think they do not allow bad rewies on their website!!!!
Their shapewear are rubbish I got a xl and it's suffocationg their sizing are bad. You still get a bump on the tummy and their refund policy does not exist I have two emails from them trying to confuse me all I asked was for a refund.

I got a feeling they are using good reviews and "sale" prices to draw customers.

3 July 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this site

Avoid this site! Their email states MagicShaper.co.uk but they are based in China (is this allowed)? and if you need a refund you will have to send the item back to China tracked which is more than the item!!! They know this so ask for more money to send you the correct size and you keep the original which in my case was a size M which I thought was for medium and I could just about get it over my head!!! They also offer to send you just 30% of the cost if you want a refund so you are left being out of pocket with a garment you can’t wear!!! The garment I ordered was of poor quality with no gusset…. In all this has been an experience I would not want anyone else to experience hence my review!

28 June 2024
Unprompted review
Rated 1 out of 5 stars

Low quality material

I purchased the waist trainer with two compression straps on June 15, 2024. It took several weeks to arrive, but when it did, I discovered that the zipper was missing and the material was low-quality and thin, making it unusable. It was a complete disappointment. Furthermore, the company falsely claims to be based in the UK when it is actually located in China. I would advise against wasting your money on this product. Absolute garbage.

23 June 2024
Unprompted review
Rated 2 out of 5 stars

Terrible Returns Policy

The product was fine, but didn’t offer me enough chest support. My main issue was with the return - not a transparent process. UK in the company name, UK website, but was asked to pay tracked shipping to China for a return.

11 June 2024
Unprompted review
Rated 1 out of 5 stars

Very poor quality

Very poor quality. It took too long to deliver, then I realized it’s coming from China. It’s a waste of money. I will NOT recommend.

10 June 2024
Unprompted review
Rated 1 out of 5 stars

Even though haven't received my item…

Even though haven't received my item yet as it's been a week I will NOT be buying from this company again. Why does it say UK when it's coming from China? I wish I read the reviews 1st as they are very deceptive. Having bought it a week ago and still has not arrived thinking you bought it from your own country is not good. And I ordered a small so I bet it will fit my 6-year-old daughter and not me. Which means I will have to look for another underwear-slimming garment. Please read reviews before buying from this company.

3 June 2024
Unprompted review
Rated 1 out of 5 stars

Dont buy from here

Also wish I had checked reviews. Really poor quality and far too big. Asked for a return and told to pay £10 for a new size as return would cost more!

27 May 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a medium which you would…

I ordered a medium which you would think is a 12-14 (UK sizing). The product is so small i doubt it would even pass the thighs of someone who is normal size 8-12.
Webpage makes you believe you are ordering from a UK based company - not true. Gives you 3-5 day normal delivery - took over 10 days to arrive. Only at tracking point was it clear the shipment was from China - renowned for small sizing.
I am not happy as reading other reviews it is not going to be straight forward to get a refund.

28 May 2024
Unprompted review
Rated 1 out of 5 stars

The sizes aren't right

The sizes aren't right. Too long, but bra size is too small. They don't hold you in at all. And when trying to return, they told me the postage for return would cost me more so I should pay £15 and they would send me another style instead. Avoid! I went through the reviews thoroughly but missed the negative (funny that!) I imagine this won't go online

13 May 2024
Unprompted review
Rated 1 out of 5 stars

If I could give zero star I would

If I could give zero star I would. Sizing way off now ignoring my request to return. I wish I had read reviews before ordering as Many have said about the cost of return makes not worthwhile and just throwing good money after bad. Magicshaper UK are in China.

15 May 2024
Unprompted review
Rated 1 out of 5 stars

Not UK, Avoid

This comany are not in uk, despite all emails saying magic shaper uk. I ordered 2 different sizes as their comapany policy state returns accepted, what they fail to tell you is that it's to china. They try to offer 30% refund and I can keep items making me more out of pocket than the £16 (at least) return costs. They gave me return address but no email, they say I don't need it for returns but Dpd say I do, so can't return until they (if) give me that. Meanwhile I'm still 62.98 out of pocket. The actual quality of the items is poor, you'd get more support from a bin liner!!!!
Avoid this very misleading company. Deserve 0 stars

1 May 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT SHOP UNLESS YOU ARE 100% SURE OF…

DO NOT SHOP UNLESS YOU ARE 100% SURE OF PRODUCT AND SIZING. RETURNS WILL BE TO A NON UK ADDRESS AT YOUR COST. THE FOLLOWING I RECEIVED IS AN EMAIL CONFIRMING SUCH:

Thank you for contacting us and showing interest in our product. We ship all items from two locations, either the U.K or Asia, we use two facilities to help the speed and cost for those not living in North America. Please note we cannot always guarantee UK residents that our items will ship from our Warehouse here due to stock runouts.
Further, our UK warehouse could not cater returns as of the moment.

Thanks!

28 April 2024
Unprompted review

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