Magna Blueflame Ltd Reviews 

88
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Plumber came to move a small eletric boiler today (3rd June 2026) and did a grand job. Very professional, very tidy and ive very pleased with the results. Cant wait refurbish the rest of the kitchen n... See more

Rated 5 out of 5 stars

Tried and tested full boiler install, with new radiators 4 years ago. Annual service. We have had no issues at all. Very helpful and professional. Had a plumbing issue today and was fast to react, wit... See more

Rated 5 out of 5 stars

Della immediately makes you feel at ease. She is efficient and really does care. Our engineer, Paul, explained everything to us clearly. He arrived when we were expecting him. He was clean and tidy a... See more

Rated 5 out of 5 stars

My 96 year old father’s boiler failed just as the weather turned colder on a Sunday. I left a message on Magna Blueflame’s answering machine on Sunday evening and had a call back first thing on Mond... See more

Company details

  1. Gas installation service
  2. Bathroom Renovator
  3. Boiler supplier
  4. Heating service
  5. Plumber
  6. Radiator repair service

Written by the company

Magna Blueflame Plumbing & Heating is a proud family-run business based in Poole, Dorset, built on honesty, hard work, and genuine care for the people we serve. Founded and operated by husband-and-wife team Gary and Della March, we’ve grown our reputation one home at a time by delivering exceptional heating and plumbing services with a personal touch. With over 20 years of experience as a Gas Safe engineer, Gary leads every job with professionalism, technical know-how, and a commitment to doing things properly. In the office, Della ensures every customer receives clear communication, prompt responses, and a smooth, stress-free experience from the moment they get in touch. Together, we’ve built a business that treats every customer like part of the family — not just another number on a list. What makes us different? Because we’re a family business, we take pride in the small details. We keep our service area local so we can respond quickly. We give realistic arrival windows so you're never left waiting all day. We communicate through WhatsApp, phone, and email — whatever suits you best. And we’re always upfront about pricing so you know exactly what to expect before we begin. We’re Gas Safe registered, Worcester Bosch accredited, fully insured, and trusted by hundreds of local homeowners and landlords for: • Boiler installations • Boiler servicing and repairs • Emergency call-outs • Power flushing • Gas safety certificates (CP12) • General plumbing and heating support Our customers consistently tell us they appreciate our reliability, friendliness, transparency and the high standard of workmanship we bring to every job. At Magna Blueflame, we truly care about keeping your home warm, safe, and running smoothly all year round. Whether it’s a small repair or a full heating upgrade, you’ll always get honest advice, quality work, and a family-run service you can rely on. Thank you for supporting a local Dorset family business — it means more to us than you know


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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4.9

All reviews

(88)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely recommended

Absolutely recommended. Helpful and great value go above and beyond

8 March 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thankyou for you feedback . Much appreciated

Rated 5 out of 5 stars

Good Professional Job

Boiler Problem identified and fixed in a timely and professional manner

6 March 2020
Unprompted review
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Reply from Magna Blueflame Ltd

Thankyou for your feedback , very much appreciated :)

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt, polite and good price. Cannot ask for more.

4 March 2020
Unprompted review
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Reply from Magna Blueflame Ltd

Thankyou for a 5* review.

Rated 5 out of 5 stars

Excellent service from all the staff…

Excellent service from all the staff from booking a plumber to to clearing up after work completed.
I have recommended their service to other residents of the park where I reside and all have come back with glowing reports.
It’s wonderful to find an honest trader.

4 March 2020
Unprompted review
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Reply from Magna Blueflame Ltd

Thankyou for your kind words

Rated 5 out of 5 stars

Magna Blueflame to the rescue

Once again, Magna Blueflame came to the rescue in record time. So professional and such friendly, polite guys.
Always a pleasure doing doing business with them.

3 March 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thankyou for your kind words . Happy to help :)

Rated 5 out of 5 stars

prompt effective service

prompt effective service, always kept informed of progress

3 March 2020
Unprompted review
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Reply from Magna Blueflame Ltd

Thankyou for kind feedback :)

Rated 5 out of 5 stars

Won’t use anyone else except Magna Blueflame!

Magna Blueflame do our yearly boiler safety checks at my guest house here in Poole. They also do various plumbing jobs for us. I am very fussy and won’t use anyone else!

I highly recommend this fabulous plumbing business.

3 March 2020
Unprompted review
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Reply from Magna Blueflame Ltd

Thankyou for your feedback ! We really do appreciate it :)

Rated 5 out of 5 stars

Brilliant service

Brilliant service, helped us out when we was without hot water or heating. Fitted us with a new boiler in 2 days !
No mess or hassle, just great service.

3 March 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thankyou for your kind words! Glad we could help you out :)

Rated 5 out of 5 stars

A great company

A great company, very reliable and personable.

3 March 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thankyou for your great feedback :)

Rated 5 out of 5 stars

Excellent service

Excellent service - very professional and friendly. Highly recommended.

1 March 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thank you for the lovely feedback ! Very much appreciated :)

Rated 5 out of 5 stars

We always use this company

We always use this company, very reliable and do a great job, very happy with their service and always recommend

27 February 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thank you Charlotte your feedback is appreciated

Rated 5 out of 5 stars

Amazing staff

Amazing staff, very punctual, and clean at clearing up the only company I use now for plumbing or heating problems, they are a family run business, who puts the customer first.

25 February 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

thank you for spending the time and leaving great feedback

Rated 5 out of 5 stars

Reliable & helpful

Reliable & helpful. Great work. Will definitely be using again to help with future projects

23 February 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

thank you for your lovely feedback

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