Magnolianana Reviews 

36
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Ordered 10 weeks ago,was told it was dispatched 2 days after placing order ,4 weeks later was told it was still being manufactured,another 6 weeks & won’t reply to emails.I don’t know why the shop app... See more

Rated 1 out of 5 stars

HORRIBLE. AVOID. Quality is horrible. Cheap fabric. Unlike the photos. Sizing is awful. If you are plus size...their 3X is equates to a US misses XL. (Asian sizing?) All the clothing tag... See more

Rated 1 out of 5 stars

Purchased Christmas blouse that was advertised on FB. Sizing is for a small Chinese woman and the color was not red but rather a rust hue. Like others, was only offered a 30% credit for future purch... See more

Rated 1 out of 5 stars

Horrible customer service. My order took weeks to get here. Both shirts were horrible quality and one was huge and the other too small. Fabric poor quality! When I requested return info, I was offere... See more

1.4

Bad

TrustScore 1.5 out of 5

36 reviews

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1.4

All reviews

(36)

1 review in the last 12 months

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Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. My order took weeks to get here. Both shirts were horrible quality and one was huge and the other too small. Fabric poor quality! When I requested return info, I was offered 30% off my next order and a 20% refund. My own fault in a way. I should’ve researched the company prior to ordering. After numerous emails, I gave in and accepted partial refund. Horrible company to deal with!!!

29 June 2024
Unprompted review
Rated 1 out of 5 stars

Unethical and unacceptable

ZERO stars. I ordered 3 shirts with my birthday money from this company; delivery took about a month. When they finally arrived, they were HUGE. So I inquired about their refund policy and was told that I'd be better off taking a 30% discount and just keeping or reselling the shirts. I sent a picture of the XL tag and then they offered a 15% refund and 30% off future purchases. Unacceptable on so many levels! Their mailing address is in China, so shipping from the states at my own cost will be exorbitant. It was THEIR mistake! Worse than all of it was this line from their email:

"3.If required, please declare a lower value to avoid high taxes and customs detention of the products."

Is that even ethical? Just awful. I am now awaiting a third email and a satisfactory solution to their mistake.

25 June 2024
Unprompted review
Rated 1 out of 5 stars

Not shipped from the US

Not shipped from the US. I’m still waiting for the shirt- their shipping said 9-15 business days. I noticed that the comments visible on Facebook are positive but most are hidden.

13 June 2024
Unprompted review
Rated 1 out of 5 stars

Took 6 weeks to receive 3 shirts I…

Took 6 weeks to receive 3 shirts I ordered (horrible communication and tracking that never updates) then the shirts fit is HORRIBLE. I now have sent 2 emails and 1 request on their website to return, all they have offered is a 30% credit but has not provided instructions to return goods. DO NOT BUY!

10 June 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER

I ordered only cotton due to Allergies and they left off any tags, the articles look like they were sewn by hand at home by a child, the material is clearly viscoss. HORRIBLE

3 June 2024
Unprompted review
Rated 1 out of 5 stars

HORRIBLE!

HORRIBLE!! Their site makes it seem like they’re in the south US but no, they’re in China. The items took way longer than their site stated so I asked to cancel but they said no. I received my shirts well after a month from the time I ordered. I disputed w PayPal but lost. I’m appealing. The return address the company provided was incomplete and had Chinese characters that weren’t printable.
And the shirts - awful quality, no tags. So disappointed.
Definitely don’t buy from them, and if you came here first before ordering, you’re officially smarter than me! :) ugh

31 May 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE!!!!

Ordered a shirt. waited 2 months for it to arrive. Chinsy material and too big. They offered me a 15% refund if I mailed it back (to China) plus 30% off future order, as if I'd be stupid enough to order from them again! Reported them to my credit card company. They also run another fraudulent company called Southern Ivy.

10 April 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

This is the company’s return address:

Room 502, No.858 Boyuan Road, Jiading District, Shanghai, China
Zip code: 201800
Name: Zheng Li
Telephone: 18816939285

They are not a “Southern” company selling cute clothes! They are a scam company selling unsuspecting Facebook users a bunch of garbage! I attempted 3
times before shipment to cancel my order of 5 items. They refused to cancel my order, so I waited a month for part of the order to arrive. When I finally received some of the merchandise it was grossly undersized, extremely poor quality and doesn’t resemble the products pictured. I then attempted to return the items, but was refused the return information 2 times. I was told “resell the items yourself, because it will be cheaper than sending them back”. I was offered a 30% discount on my future orders! On my 3rd attempt to get the return address I was offered a 15% refund and a 30% discount on my future orders. I filed a complaint with all of this information to my credit card company and they gave me my money back!
Do not do business with this company!

28 May 2024
Unprompted review
Rated 1 out of 5 stars

A total Scam!!!!

I wished I hadn't order from this company. Very,very poor quality tops. Something you could buy at Temu. I would have not give them a Star but to write a review you had to give them 1. Should have been minus 5 stars. I will send the product back but the postal cost will also be outrageous. Keeping my fingers crossed for a refund. Ha!

28 May 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY....It will cost you more to ship back and the one shirt that never came they already charged me for it.....who knows if iI will get refunded for it.......SCAM

22 May 2024
Unprompted review
Rated 1 out of 5 stars

It’s been over a month and only part of…

It’s been over a month and only part of my order has shipped. Have received some things all of which were horribly disappointing. Looks nothing like pictured, sizing is horrible and material is weirdest I’ve ever seen. No labels other than one on side saying dry clean only. Products looked so cute on the site I really wish it would have been legit.

17 May 2024
Unprompted review
Rated 1 out of 5 stars

Read terms before ordering

Read terms before ordering. Refunds are only given 30 from PURCHASE date. It took more than 30 days to receive the order.

Cheap material. Definitely NOT as shown in picture!

Not worth the price you will pay. By all means shop on SHEIN or Temu. That’s about the quality you will get. And 1/10 the price 😡😡😡😡

8 May 2024
Unprompted review
Rated 1 out of 5 stars

Horrible

Clothing isn’t even the same patterns you ordered. Thin and cheap. Sizes way off too. Better off buying $5 shirts on SHEIN, quality twice as good as this stuff. Wasted $250 on clothing I will never wear. Returning this stuff is near impossible as well. Hope this saves someone else from wasting $.

7 May 2024
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. Has taken 3 weeks for them to ship a PART of my order. Now tracking says it’s just sitting in the mail facility. I sent an email requesting they cancel my order after it hadn’t been shipped, 2 1/2 weeks later, and they refused. Very poor business practices and customer service.

13 April 2024
Unprompted review
Rated 1 out of 5 stars

HORRIBLE


HORRIBLE. AVOID.
Quality is horrible. Cheap fabric. Unlike the photos.
Sizing is awful. If you are plus size...their 3X is equates to a US misses XL. (Asian sizing?)
All the clothing tags say "Dry Clean".
No response to emails.
Return policy looks non-existent. Says order must be returned 30 days within purchase. You are lucky to receive within 30 days.

3 May 2024
Unprompted review

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