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Mahahome Reviews 3,754

•
TrustScore 4.5 out of 5

4.4

Homewares Shop
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items are exactly as described and sometimes even exceed expectations. People frequently highlight the efficient and speedy delivery service, with many orders arriving ahead of schedule and exceptionally well-packaged to prevent damage. The overall service is also highly regarded, with consumers appreciating the quick and helpful responses to any issues. However, some customers were not happy with the delivery process, experiencing delays or non-receipt of items, which was often attributed to the delivery company. A few other people also felt that some products arrived with minor damage or were not new, and in one instance, a product was deemed faulty and not fit for purpose.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers are very pleased with the items... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the quick and efficient... See more

Quality

Clients share positive opinions on quality. Many customers are very pleased with the items received, noting... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Order

Consumers generally find the ordering process to be positive. Many reviewers praise the ease of ordering... See more

Based on these reviews

Rated 5 out of 5 stars

Our first order went missing and Mahahome went above and beyond by giving us a choice of a refund or re delivery. We asked them redeliver to a different location which they happily did. The whole proc... See more

Rated 5 out of 5 stars

My plates arrived beautifully and safely packed. Will definitely use again if I need more Luminarc items. Thank you for your excellent service!

Rated 5 out of 5 stars

Arrived ahead of expected delivery date. Ordered a Pyrex bowl I have been looking for and found exactly the right size etc. And some Microfibres cloths that are difficult to find.

Rated 5 out of 5 stars

Original order (fragile item) was damaged by the delivery company. A replacement was organised same-day as I notified the company with no issues or disputes, replacement arrived a few days later.... See more

Company details

  1. #177 of 228 best companies in Homewares Shop
  2. #61 of 93 best companies in Kitchenware Shop

Written by the company

Mahahome.com is one of the UK’s leading online homeware retailer with guaranteed low prices. We specialise in providing high quality homeware from top brands, for every room at affordable prices. If you are throwing a party, dabbling in DIY or simply on the lookout for a bargain, you have come to the right place. Mahahome’s homeware sale has deals on all the household essentials you could ever need. Visit mahahome.com today.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Colourful

The
Microfibre cloth are so good makes cleaning easier so colourful too brighten up the kitchen

12 October 2025
Rated 1 out of 5 stars

Item received in faulty packaging

Item received in faulty packaging.
Replacement item received in faulty packaging.
Said that they believed it was a manufacturing issue, and that they would take the product off sale.
Items returned, but no sign of refund 9 days later. Chased up for this, and was told refund had already been done.
Received automated email the following day, saying that my refund was being processed so it hadn’t already been done!
And the faulty product has not been taken off sale either.
Whole scenario has taken over a month, and still not fully resolved.
Avoid, not worth the hassle.

24 August 2025
Unprompted review
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Reply from Mahahome

DearJD,

Thank you for your honest feedback. I am truly sorry for the frustration caused by the packaging issues, the delay in your refund, and the lack of clarity in communication. This is far below the service we want to provide.

I can confirm that your refund has now been processed, and we are reviewing our procedures to ensure this does not happen again. We have also taken steps with our supplier regarding the packaging quality.

We are committed to learning from this experience, and I will be reaching out to you directly to ensure everything has been fully resolved. We genuinely appreciate your patience and the opportunity to put things right.

Kind regards,
Customer Service Team

Rated 5 out of 5 stars

Efficient customer service

Our first order went missing and Mahahome went above and beyond by giving us a choice of a refund or re delivery. We asked them redeliver to a different location which they happily did. The whole process was dealt with quickly and efficiently so I would definitely recommend and use this company again.

22 August 2025
Rated 4 out of 5 stars

Mason Cash bowls are excellent quality…

Mason Cash bowls are excellent quality in terms of design, tradition, and materials, especially the older, vintage versions which many users say are true workhorses.

However, the modern versions appear somewhat more fragile, particularly under frequent or rough handling with electric mixers or metal utensils. This one arrived with a small external scratch.

Hopefully lasts for a long time.

17 August 2025

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