Maid2Match Reviews 437

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very satisfied with professional approach and thorough cleaning. Booked for once a month and I’ve had two visits by Laura, delightful and efficient. Plan to continue and will add extra jobs from... See more

Company replied

Rated 5 out of 5 stars

Website is so easy to use and book exactly what your cleaning needs are, the communication is clear and fast. Our cleaner Dylan was fantastic! Cannot impress enough. Wasn't sure about what to expec... See more

Company replied

Rated 5 out of 5 stars

I’ve used Maid2Match for cleaning services twice now, and I couldn’t be happier with the results! The cleaning standards are high, leaving my home spotless every time. What truly sets them apart is th... See more

Company replied

Rated 5 out of 5 stars

I tried Maid2Match for the first time yesterday. Abby turned up on time and went straight to work. The house was the cleanest it had been for a while due to circumstances beyond our control. Abby was... See more

Company replied

Company details

  1. House cleaning service

Written by the company

Maid2Match is a family owned cleaning company that was founded in 2014. We started out in Brisbane and now provide cleaning services across Australia. Our permanent employee house cleaners mean that our quality control is much higher compared to other providers. Our cleaners arrive in full uniform with professional cleaning equipment and supplies. We are experienced, reliable and thorough. You can easily book a service on our website, however we're also available via phone call (1800 207 686) or email (hello@maid2match.com.au). We look forward to providing you with the best cleaning service in Australia.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

437 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(437)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hey Mihaela and Amy did an excellent…

Hey Mihaela and Amy did an excellent job. Very efficient and thorough. Iam happy and very impressed. Thank you.

26 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

Mihaela is an excellent trainer – we're looking forward to Amy being a professionally trained cleaner flying solo thanks to her guidance! Thank you for allowing us to do a buddy service at your home, Sharon.

Rated 5 out of 5 stars

I really love the care

I really love the care

Hanna is very gentle with my things and very kind. And is able to clean very quickly whilst being careful not to scratch or break anything in my home.

26 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

Hanna's cleaning is the perfect balance of speed and consideration. We're looking forward to her next visit!

Rated 5 out of 5 stars

I highly recommend Maid2Match

I highly recommend Maid2Match. They are a professional company with excellent communication, competitive prices, and a pool of fantastic cleaners.

I’d particularly like to call out my current cleaner Hanna who always takes her time, communicates well and most importantly does a job of cleaning my townhouse every time.

25 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

We're so pleased to read this, Chris. This is exactly what we work hard for! Providing consistent, top notch cleaning services with clear, respectful communication. Thank you for being a regular customer of ours, we appreciate you.

Rated 5 out of 5 stars

My cleaner is very consistent and…

My cleaner is very consistent and thorough in his service. He also goes above and beyond like cleaning the fans and microwave.

19 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

It's always such a pleasant surprise to have the 'extra' details in a cleaning service, even when your cleaner consistently provides them :) Cheers, Elizabeth!

Rated 5 out of 5 stars

I have been using Made2Match for a…

I have been using Made2Match for a couple of years now and have been extremely happy with their service. My house is always cleaned thoroughly. I would recommend Maid2Match.

23 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

Music to our ears! Thank you for being a dedicated customer of ours, Kris :)

Rated 5 out of 5 stars

Michaela is amazing

Michaela is amazing. She’s very efficient, professional and good at her job. She is also very friendly.

16 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

She sure is all of those things and more! Thanks, Pallavi for the kind words

Rated 5 out of 5 stars

Jacynta is absolutely fabulous

Jacynta is absolutely fabulous. My house literally sparkles when she has done a clean. I have recommended her service to everyone I speak to.

15 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

That makes us thrilled to hear – thank you for the recommendation, Shauna! We're very grateful to have Jacynta on our team.

Rated 5 out of 5 stars

Same high quality, different cleaner

Lia did a great job. The place is sparkling and she was highly efficient. Very happy.

21 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

You can't go wrong with Mihaela or Lia! Our goal is always to provide the same high quality service, no matter who is doing the job. Cheers, Lauren!

Rated 5 out of 5 stars

Jade’s Weekly clean

Jade has a beautiful personality and is very professional in her work. She pays strong attention to detail and cleans areas of the house others in the past have missed. I am impressed after each and every clean

21 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

Thank you for the kind words for Jade! Her weekly clean would be nice to look forward to each week :)

Rated 5 out of 5 stars

Hanna’s first clean - Very professional and thorough in her work.

Hanna’s first clean. Meeting Hanna I found her very respectful to our cleaning needs and open to discuss our expectations. Hanna had a very good grasp on her role & what was expected as per agreement.

I found Hanna’s work professional and very happy to have her as our regular cleaner from Made2Match. Regards Steve & Kath 70/20 Johnston St. Carina 4152

19 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

We're so glad to hear that Hanna is a great fit as your regular cleaner, Steve and Kath!

Rated 5 out of 5 stars

Hannah was punctual and efficient

Hannah was punctual and efficient. She did a great job with cleaning our house. I liked her little personalized touches. We look forward to future cleans by Hannah.

19 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

We're looking forward to the future cleans too :) Cheers, Kathleen

Rated 5 out of 5 stars

Hollie is awesome and so understanding…

Hollie is awesome and so understanding and non judgemental. I want her back next week. She is great

21 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

Hollie has such a wonderful nature. We're glad to hear you felt so comfortable with her in your home.

Rated 5 out of 5 stars

Highly Recommend

The company is very informative regarding times. Agnes is very thorough and friendly. Thank you
Regards Nicholas

20 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

Thank you for the great feedback, Nicholas!

Rated 5 out of 5 stars

Wonderful service

Ugyen Tshewang is a professional and effective cleaner who is always polite and conscientious, going above and beyond to regularly provide wonderful service and make me feel comfortable and cared for in his role. I am glad that he is my regular visitor.

14 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

Such wonderful words for Ugyen, thank you Elizabeth!

Rated 5 out of 5 stars

Would recommend :-)

A great job always from my regular cleaner Janet :-)

20 February 2024
Unprompted review
Maid2Match logo

Reply from Maid2Match

If only the world had more Janets in it! :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look