BEWARE. Not professional cleaners.
BEWARE they have no idea of the cleaning process nor customer service. I doubt that their good reviews on google are true.
The first point of contact is rude. They ask for cash payment in advance, proposing you an “deal”at a good price,
and asking the owner not to be around when the team cleans. They send you untrained people, nice people but NOT professional cleaners. As per respecting your belongings: While checking on them I found one of them on the ladder, with a foot on a ladder step and one on my mahogany side table while hoovering the picture rail, to be more stable. later I found her rolling the wheels of their Harry Hoover on the top of my french console table. The other cleaner, spent 3 Hours cleaning the kitchen. I expected the kitchen to being sparkly, but when I checked her job I was surprised she hadn’t degreased any of the units doors. A job that was supposed to last 3-4 hours lasted 7 hours. The house was lived in but clean as in a normal dwelling, nothing was too dirty, nor cluttered so ther was no excuse for such a shit job.The results were far from satisfactory. I paid them what agreed out of human compassion, they were two poor women who did their best considering they had no clue on what professional cleaning is.
After they left I questioned the rude woman about their hourly fees. Allegedly they charge £65/hour plus VAT so “I was lucky to get such great bargain for my place!”
Advice: stay clear of them
