Didn't feel like my business mattered
I asked Maid in the USA for a quote on monthly deep cleans through their online form. The only thing I asked for in the evening was the walkthrough, and the manager first replied that they don't have evening crews. After I explained, he offered a single afternoon slot the next day, by email only. My phone number was on the request, but no one called or texted to confirm. When I replied the next day to accept that time, he had already made other plans. All I got was a one-word 'Sorry,' no other time offered, and a request for 5-star reviews at the bottom of the email. It never felt like my business mattered to them. I've gone with another company.

