Very professional. Fast delivery, sent information of every step. The only issue was that I ordered 10 packets of my medicine but the regulation only allowed 6. So the order had to be changed in ret... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Getting nicotine patches that they removed from local market because they were the only thing that helped was a blessing. Currently fifth day off the cancer sticks. Thank you Mainphar!
Ultra professional online experience. From the moment of purchase to the arrival of the package they follow up on everything via email status. And they deliver fast!
Very proffesional. They sent an e-mail for every step of the delivery. My package was a tiny bit delayed, and I was offered to wait, or get my money back. Produkts of good quality.
Company details
Written by the company
Medicines from Germany. Delivery DHL Standard.
Contact info
The Black Church, St Mary's Place, D07P4AX, Dublin 7, Ireland
- info@mainphar.com
- mainphar.com
4.8
Excellent
497 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional
Very professional. Fast delivery, sent information of every step.
The only issue was that I ordered 10 packets of my medicine but the regulation only allowed 6. So the order had to be changed in retrospect. I got the extra money back but wonder if this could be solved in the eshop during the purchasing process? But over all I am very grateful that I have been able to purchase a medicine which is not available in my country. Thanks!
13 January 2026
Unprompted review
Dishonest, rude, shady, untrustworthy business with abusive, greedy, ridiculous policies/practices
Seemingly-fake reviews (virtually no negative ones and as soon as I posted mine it was censored, supporting my suspicion). Charges €15 for <€100 orders and €20 for €100-€200 (?!).
Update (01/08/2026): They censored my review by demanding a non-existent reference number and my full name and number.
Update (01/09/2026): Trustpilot confirmed my review is genuine/legit/valid and restored it.
Update (01/10/2026): They replied insulting me, confirming my suspicion they're a dishonest, untrustworthy business.
Update (01/16/2026): Trustpilot removed their (original) reply for "hate speech or discrimination".
8 January 2026
Unprompted review
Reply from BBOX LP
Dear Anonymous,
At this time, we are unable to identify you as a customer. No order reference, name, date of purchase, or other verifiable details were provided.
The statement that our reviews are “fake” is false. Reviews published on Trustpilot are written by platform users and moderated according to Trustpilot’s established processes. Allegations presented without evidence do not reflect our actual business practices.
Regarding pricing: all prices and service conditions are clearly displayed prior to checkout. Purchasing our services is entirely voluntary, and no one is obliged to place an order. A disagreement with pricing does not indicate misconduct; it simply means the service may not be suitable for everyone.
Importantly, this review does not describe any actual use of our services. As no customer experience has been demonstrated or verified, the content of this review should not be treated as feedback based on a real transaction with our company.
We encourage any genuine customer to contact us directly with verifiable order details so that we can review and address the matter appropriately.
Until such information is provided, readers should be aware that this comment does not represent a confirmed customer experience.
With wishes for Health
Team MAINPHAR.COM
Medicines from Germany
Great shop with good prices
13 November 2025
Unprompted review
Very satisfactory order
Very satisfactory order. The website is clear, the purchasing process is easy, and both orders arrived well packaged and in perfect condition, even the products that require special care.
I really appreciate the wide range of anthroposophic medicines that are difficult to find elsewhere, as well as the professionalism in handling the order.
I will definitely order again. Highly recommended.
15 December 2025
Unprompted review
It was fast delivery
It was fast delivery. Very nice tracking and updating about order.
25 November 2025
Unprompted review
Nicorette 25mg Patches
Getting nicotine patches that they removed from local market because they were the only thing that helped was a blessing. Currently fifth day off the cancer sticks. Thank you Mainphar!
22 December 2025
Unprompted review
Perfect
It was all very proffesional and very fast. The producta came well packed. We will order again for sure.
19 December 2025
Unprompted review
Thank you for good quality products and…
Thank you for good quality products and fast delivery
17 December 2025
Unprompted review
Good service
My order was delivered successfully. I'm very satisfied, thank you.
8 November 2025
Unprompted review
Thank you
Thank you, I am so pleased. I wish you a Merry Christmas and a Happy New Year.
20 November 2025
Unprompted review
Reply from BBOX LP
Peggy, thank you very much for your wonderful 5-star review! We are truly delighted that you’re pleased. Wishing you a Merry Christmas and a Happy New Year filled with good health, warmth, and wellbeing.
We had a clear and swift correspondence
We had a clear and swift correspondence. Company had had answered all my questions quickly, and provided me with all necessary information
22 October 2025
Unprompted review
Easy order and quick delivery
21 November 2025
Unprompted review
The product selection is excellent
The product selection is excellent, as is the service.
3 November 2025
Unprompted review
This is the best for pain… very very…
This is the best for pain… very very good…
30 October 2025
Unprompted review
Absolutely pleased
Products are great, shipping was fast and went well! Shipping updates could have worked a bit more accurately but parcel arrived just fine.
21 October 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.