Maisie's Munch Reviews 

110
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their unique, personalized, and high-quality nature, often describing them as perfect and thoughtful gifts that bring joy. People found the ordering process to be easy and efficient, appreciating the quick responses to amendments and the overall smooth experience, leading many to become repeat customers. The staff is frequently highlighted for being friendly, helpful, and professional, going above and beyond to meet requirements. No significant minority sentiment emerged from the reviews, with customers consistently expressing satisfaction across all aspects of their experience.

What people talk about most

Product

People report positive experiences with product, consistently praising the prints and drawings as beautiful,... See more

Order

Consumers find the ordering process to be a positive experience, with many stating they have ordered multiple... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness and talent. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Maisie is a wonderfully talented lady. Her creations are full of joy and happiness. I recently won a personalised medal drawing for my best friend’s mum who completed the London Marathon. The persona... See more

Company replied

Rated 5 out of 5 stars

Maisie's prints are beautiful, so perfect for gifts and such a unique and thoughtful idea. Her delivery is super speedy and everything comes beautiful packaged! Can't recommend enough!

Rated 5 out of 5 stars

Honestly, one of the best reactions I've had whilst giving someone a present. Thoughtful, sentimental, all in one, this really is the best kind of present. Will definitely be getting more for friends,... See more

Rated 5 out of 5 stars

Maisie is an absolute pleasure to deal with. Very easy, extremely quick to respond and super helpful. Mine was a very last minute order - delivered on time - and I know the recipients are going to... See more


Company details

  1. #162 of 374 best companies in Gift shop
  2. #23 of 40 best companies in Artist

Written by the company

Maisie's Munch began in 2020 with an iPad and a love of art and thoughtful gifting. What started with bespoke commissions, drawing people as their favourite things, has grown into best-selling customisable Drinks-Menu portraits and a joyful range of ready-to-buy gifts, t-shirts and homewares. All designed to bring colour, fun and thoughtfulness to gifting (or keeping for yourself!).


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(110)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic pictures

Another great picture - thank you Maisie - super helpful and really quick turnaround from my initial request. I think this is my third time of using Maisie’s Munch and will definitely be ordering again! Thank you.

31 March 2026
Rated 5 out of 5 stars

What a wonderful company!

What a wonderful company! Stumbled upon Maisie’s page on instagram and ordered straight away. It arrived before valentines which I wasn’t expecting, assuming she’d already be super busy but what a treat! The end product was fantastic. Perfect gift for someone or just a lovely thing to stick on the mantel piece! I will definitely be buying and ordering again soon enough !

6 February 2026
Rated 5 out of 5 stars

Perfect and unique present

Maisie is an absolute pleasure to deal with. Very easy, extremely quick to respond and super helpful.
Mine was a very last minute order - delivered on time - and I know the recipients are going to love it!

2 December 2025
Rated 5 out of 5 stars

Love the prints 🌟 🌟 🌟 🌟 🌟

Love the prints 🌟 🌟 🌟 🌟 🌟

This was my second order because I just think these make the best present for people who have everything!
Amazing products and fantastic customer service!

2 December 2025
Rated 5 out of 5 stars

One Very Cute, Unique Brand

Quick postage, quick responses, easy to use website!!! The brand owner is the MOST friendly lady - she's so helpful and very quick with responses. The print is incredible quality and such a cute and unique present for a loved one !! <3

4 December 2025

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