Maison Zurich Reviews 9

TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.1

Poor

TrustScore 2 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I got scammed as well

I got scammed as well, purchased jacket for 70 CHf, it took very long to come and was very bad chineese quality, also it was very big and i ordered them for change of size, they requested me to take picture of me wearing it which i did, and then they gave me the address where to send it. The supposed customer support "Sarah Büttler" stopped answering my emails and now the website and email address is not exsisting!!

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. All clothes comes from China. Extremely long delivery. No communication through customer service. No information up front about the long delivery time. The company uses swiss website, which makes you think the products are made locally, but they are not. Reading other reviews, returns wont be possible. If you think of the environment, do not order from this company!

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam - you cannot send anything back and it probably comes from China. DO NOT BUY from them. Terrible quality and bad service.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Beware scammers from China!!!

Beware scammers from China!!!! FRAUD and SCAM!!!!
They pretend to be a local shop in Zurich, but they are operating from China. They will send at best cheap knockoffs from China, and there are NO returns and refunds!!!!

1 October 2025
Unprompted review
Show reviews in all languages. (9 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look