My ordered arrived on time and was in good condition. However, I needed to contact the customer directly - which was easy to do. It was simple to find the phone number and it was answered by a real hu... See more
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Company details
- #26 of 123 best companies in Garden Furniture Shop
Written by the company
Furniture for Home and Garden. We believe in quality, care, and we are passionate about what we do. Each product represents what we love about the world we live in. Our range includes fabulous furniture items and decorative accessories for the home and garden.
Contact info
124 Finchley Road, NW3 5JS, London, United Kingdom
- 02080902550
- sales@maisonandgarden.co.uk
- maisonandgarden.co.uk
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Great service
Ordered a bench in remembrance of my late mother in law.Very reasonably priced gave us a free plaque,and delivered very promptly. Very happy customer
Garden furniture delivered in 24hours…
Garden furniture delivered in 24hours !!
Very pleased with our Winawood outdoor dining set .
Swift delivery of a good product
good customer sevice and quality product
Very prompt and efficient response when…
Very prompt and efficient response when the bench arrived with a crack in the arm. A new arm arrived immediately and despite confusion over which one it was, a second one was sent within days!
I would definitely shop here again.
love the bench but the free plaques has…
love the bench but the free plaques has not arrived .
Great buy
This is my second bench and I am very pleased with it. Incidentally the first one is still going strong at least ten years on. Solidly built and heavy. Very quick delivery too.
My experience from ease of ordering to…
My experience from ease of ordering to speed of delivery was excellent.
Easy to order
Easy to order. Very smooth assembly process.
Bench feels very robust and solid.
Top notch quality product
Top notch quality product - quicker than expected delivery.
Highly recommended
Absolutely brilliant we ordered two memorial benches with plaques, the customer service was excellent ensuring we got the text we wanted. The benches were delivered very quickly & excellent quality
GREAT PRODUCT AT A GOOD PRICE
Really great quality garden bench
Really great quality garden bench. Though made from coloured recycled plastic, it looks like real wood and is very sturdy. Easy to assemble from flat pack delivery. Nice colour too.
Excellent service
Excellent service, from ordering to delivery.
Very happy with my new bench and planters, have had a few people ask when they were purchased.
The Winawood Speyside bench is of…
The Winawood Speyside bench is of excellent quality and easy to assemble. I would not hesitate to recommend it, however the delivery service from Maison and Garden was appalling.
In spite of the best efforts of Alison, and Ian at the warehouse, they were unable to complete the promised delivery in 3 to 5 working days. The bench arrived several days late and only 1 of 2 items delivered. The courier seemed to have lost it. Another was despatched by a different courier and that was a day late. M&G are letting themselves down by using second rate couriers.
They did provide a seat cushion as a goodwill gesture and that turned up late.
This poor service damages a reputation.
Excellent quality of chair covers
Excellent quality of chair covers. Easy to order online and quick delivery.
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