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MaisonCashmere Reviews 

777
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 232 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the exceptional product quality, noting that the garments are wonderfully soft, warm, and beautifully crafted in truly timeless styles. People also deeply appreciate the prompt and efficient delivery service, which consistently arrives quickly in secure and elegant packaging. Some reviewers were not happy with the sizing, mentioning that certain items unfortunately turned out too small, shorter than expected, or provided an unusual fit. Additionally, some others experienced minor quality inconsistencies, noting that specific pieces felt rougher, showed early wear, or required occasional manual adjustments after multiple daily uses.

What people talk about most

Order

Users describe ambiguous interactions with order, highlighting fast shipping and prompt processing alongside... See more

Service

Clients share satisfaction on service, frequently praising great communication, fast responses, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service team guided me through the sizing process to get choose exactly what was needed. US large is a 2XL in Italy. They were so helpful in explaining the timing as each piece is custo... See more

Rated 5 out of 5 stars

I have purchased several cashmere turtle neck jumpers. I love them and mix and match under coats and scarves during winter but also where them I late autumn. The jumpers wash well and keep their shap... See more

Rated 5 out of 5 stars

A truly spectacular selection of the finest quality garments, and brilliant and attentive customer service. I bought a Positano Wrap for my wife's birthday in May, and she found it too light. Mai... See more

Rated 5 out of 5 stars

This sweater is beautifully made, lives up to all of the comments made by Madison. The color is a stunning blue, and the sizing is accurate. I highly recommend this company


Company details

  1. Clothing Shop
  2. also in
  3. Bespoke Tailor
  4. Fashion accessories shop
  5. Knitwear manufacturer
  6. Plus Size Clothing Shop

About MaisonCashmere

Written by the company



MaisonCashmere is a leading Italian knitwear brand appreciated in over 100 countries around the world. The first to adopt an "on-demand" business model in the industry, we create high-end products with premium yarns, providing a conscious, transparent, ethical, and customized online shopping experience.

Our production site is nestled in the lush hills of Chianti, just a stone's throw away from Florence. We believe and invest in this region every day, cultivating highly skilled personnel.


MEN

Our Commitments

Written by the company

Made-to-Measure Cashmere
Design your own cashmere piece. From colors to fit and exact measurements, every detail is defined by you and brought to life by our artisans. Each garment is crafted on demand, one at a time, to deliver a truly personal level of quality, comfort and refinement.
International Express Shipping
We specialize in international deliveries to the USA, Canada, UK, EU and Australia through leading express couriers such as FedEx, DHL and UPS. All shipments are handled with priority service and no additional costs for our clients

Easy Returns

30 days to change your mind

Simply submit your request through the dedicated Returns portal. You’ll receive your prepaid courier label there and can ship the package back in complete autonomy.

Contact info

Welcome Privilege

Join our newsletter and get a 5% welcome code for your first order

4.5

Excellent

TrustScore 4.5 out of 5

777 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(777)

526 reviews in the last 12 months

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Rated 3 out of 5 stars

Good quality

Good quality. The sizing was small.

18 May 2026
MaisonCashmere logo

Reply from MaisonCashmere

Dear Maureen,

Thank you for your feedback. We’re so glad to hear you appreciated the quality of our products.

As an Italian company, our sizing may fit a bit slimmer than some international standards. However, we also offer custom sizing for many of our items to help ensure the best possible fit.

If needed, returns are available for a refund, exchange, or store credit, and our team is always happy to help with sizing guidance or any questions you may have.

Best regards,
MaisonCashmere

Rated 5 out of 5 stars

Good quality cashmere

Good quality cashmere, but disappointed the range of colours has been depleted from this piece. The beige and white are so useful in the summer to pop on over a T-shirt or shirt especially when you require a little warmth around the neck, ie for sailing or on blustery days at the coast.

17 May 2026
Rated 3 out of 5 stars

Neck Warmer for the winter

This is not intended to be a complaint! The neck warmer did not quite meet my expectations! Judging by the photo online I was expecting the neck warmer to be a little thicker than it is………

11 May 2026
MaisonCashmere logo

Reply from MaisonCashmere

Dear Margaret,

Thank you very much for your feedback.

We are sorry to hear that the neck warmer was not quite what you expected. This model is made in a 12-gauge knit, designed to provide warmth and comfort while still remaining lightweight and easy to wear without feeling bulky. Its finer appearance is therefore part of the intended character of the piece.

We truly appreciate you taking the time to share your thoughts and hope you will still enjoy wearing it.

Kind regards,
MaisonCashmere

Rated 5 out of 5 stars

very nice cardigans

I bought 2 cardigans, they are very nice (good quality, good fit), it was sent in a nice box, well packaged. I was well informed about the waiting time for sending and delivery.
I would like to order again somewhere in the future

11 May 2026
Rated 5 out of 5 stars

True Luxury, Best Price.

I found this 6-ply, luxurious cashmere zip cardigan at a fraction of the price of other retailers.
Maison Cashmere can't be beat. The highest quality at remarkably low prices.
You're essentially paying wool prices for A-grade cashmere, made in Italy. Shipping to Australia was fast and the item arrived perfectly presented.
Can't wait for my next purchase.
Great experience!

3 May 2026
Rated 5 out of 5 stars

A Luxuriously Soft Cashmere Wrap in Baby Blue

I’m very happy with this cashmere wrap. It is incredibly soft and lightweight, yet still warm enough for cooler days. The baby blue colour is perfect—soft, elegant, and exactly as pictured. It drapes beautifully and feels luxurious without being bulky. Delivery to Australia was impressively fast, which made the whole experience even better. I would definitely recommend it.

2 May 2026
Rated 5 out of 5 stars

The lilac turtleneck is fabulous

The lilac turtleneck is fabulous. The wool is soft, fine and of high quality. I know I will get a lot of wear out of the jumper during Autumn and Winter. The service was very efficient. A great buy.

25 April 2026

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