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Company details

  1. House cleaning service
  2. Cleaners
  3. Cleaning Service
  4. Window cleaning service

Written by the company

MAK.today is an innovative cleaning services app that allows you to browse hundreds of thoroughly vetted cleaning professionals in your area, and book cleaning services at a time and date that suits you and your family. We believe that your home should be a place of relaxation and enjoyment – which is why we developed the MAK.today app, to ensure you can book cleaning appointments with complete ease at a time and date that perfectly suits your requirements.


Contact info

4.2

Great

TrustScore 4 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My new favourite cleaning app

Decided to give this company/app a go after some very disappointing experiences with one of their more popular competitors. Found them on Google and I did at times question the legitimacy(!) but I am really happy to say that not only are they legitimate, but they provided 5 star service. From the regular contact and updates (from Farrah in customer service), to the absolutely excellent cleaner (Aku) who really paid attention to detail, and was just a lovely and professional person. Will definitely use their services again and hire Aku again.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

The manager and customer service were…

The manager and customer service were exceptional. Listening to what I needed went our out of their way to make it happen and then sent an exceptional cleaner. She did everything and went to a high bar. I'm definitely very happy. Every room has been done to a great job, and usually, you have to explain to them what to do, but she was moving things, etc, and just did what she needed to make sure it was clean. Exceptional job very happy and will definitely use Mak.today again I have a fresh clean home and definitely what I was looking for.

13 March 2024
Unprompted review
Rated 5 out of 5 stars

5* cleaner Remi

Excellent customer service. The app was very easy to use. Very professional and would highly recommend the company.

The cleaner was punctual she arrived before her booked time. Super efficient and diligent work and great attention to detail. House is sparkling. I would highly recommended Remi. No problems understanding what was needed, happy to work around the kids being at home, worked really hard for over 5 hours.

I am definitely planning on using their services again and booking Remi . Thank you

26 January 2024
Unprompted review
Rated 1 out of 5 stars

Very poor service.

I used their service after seeing an advertisement on TikTok and already needing a cleaner very badly. On TikTok, the cleaner arrived in uniform and with their own cleaning products. The cleaner that arrived at my house had no uniform or any products. She spent an hour and a half just to change two bedding and only folded less than half the laundry. Not to mention, it wasn’t even done properly. She mostly chatted and sat down and spent the last 20 minutes cleaning the bathroom, which doesn’t look clean at all. I have three small children, all under the age of 4 and this cleaner did not help at all.

24 December 2023
Unprompted review
mak.today logo

Reply from mak.today

Dear, we sincerely apologize for the inconvenience caused to you and will communicate this feedback to the cleaning agency which performed the cleaning. MAKtoday is a platform which connects customers with cleaning service providers which are vetted. We will thoroughly investigate this matter and our customer services will reach out to you directly to resolve this matter to your satisfaction. Once again sincere apologies for this inconvenience.

Rated 4 out of 5 stars

Ina did a great clean

Ina did a great clean on floors , stairs and surfaces. Mirrors were gleaming!
First time I used this firm but will use them again. Took off one star as the floors were very wet and could have been dried off a bit with the wileda mops. Cushion covers could have been put back on, but in the main good job.

31 July 2023
Unprompted review
Rated 5 out of 5 stars

Life saving app!

Life saving app! I booked a housecleaning one day in advance and it took me less than 5 minutes. Will book again for sure.

14 February 2023
Unprompted review
Rated 5 out of 5 stars

Very grateful to know this company

Very grateful to know this company. They are so nice, kind and very helpful arranging my schedule. The staff are great most especially to Ms. Mary, very accommodating my queries. The best!

1 November 2022
Unprompted review

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