UPDATE: Changing my review from 2-stars to 4-stars after excellence customer support. I thought I charged $80 for one week, due to a mis-leading automated email. I posted this review and someone fro... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Good voice of readers. Length is perfect for a quick learning session. Some summaries la k enough specific detail and feel vague. Overall great tool
Company replied
It,s usefull but the tompic are pretty much always too similar. There's must be classics and new contemporary literature as well.
Company replied
It has a fantastic time saving app to gain insights into things I had wanted affirmation and clarity without the need to pore over volumes of text. Certainly providing useful and practical information... See more
Company replied
Company details
About Headway
Written by the company
The Headway app provides fun and easy growth through non-fiction insights. It offers key ideas from the world's bestsellers to grow on the go. The Headway app helps users worldwide feel motivated, learn, and do more, overcome FOMO, and make self-growth a sustainable habit with whatever format suits their needs best.
People can interact with the app by joining self-growth challenges; enjoying daily insights & widgets that motivate; reading & listening to 15-minute summaries from the best nonfiction books.
With over 50 million downloads the Headway app is the world's most downloaded book summary app. The Headway app obtained an Editors' Choice badge from the US App Store and was featured repeatedly as the App of the Day in the UK, the UK and other countries.
Contact info
United Kingdom
- makeheadway.com
4.0
Great
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Headway
Hi there,
There may have been a mix-up regarding your review.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team
Reply from Headway
Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team
I tried for one thing just to tried
I tried for one thing just to tried, but I got more transactions, I tried to call and by email no answer went on line and said that account does not exist
So I don’t want to keep doing it. To me is a fraud
18 May 2026
Reply from Headway
Hi there,
Thank you for your feedback!
We apologize for any inconvenience this may have caused.
Our support team has contacted you. Please check your inbox for our messages.
Best regards, Headway Team
Reply from Headway
Hi there,
We sincerely appreciate your feedback and your decision to use our product!
Best wishes, Headway Team
Overall OK, but they are predatory.
While the content is overall satisfactory, the initial sign up + bait clicking for add-ons (instant pay, no refund) are major breach of trust and reliability. Kindly refrain from doing such gimmicks, we do not welcome it.
25/5 - The team has reached out to refund on the upsell, glad to see that.
However I was also forced to replace my credit card due to unauthorized charging of $81.27 from Headway. This is getting more messy!
23 May 2026
Reply from Headway
Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
Our support team has reviewed your request and resolved it.
Please check your mailbox for any messages from us.
Best regards, Headway Team
Not worth the price
18 May 2026
Reply from Headway
Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team
Nicely summarized.
24 May 2026
Reply from Headway
Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team
I'm enjoying the sun daily check in…
I'm enjoying the sun daily check in with myself and the bitesize introduction to texts that I might pursue in the future
24 May 2026
Reply from Headway
Hi there,
Thank you for your kind words about our app!
We’re so happy to hear that it's making a difference for you.
Best wishes, Headway Team
Uninteresting content
Very little content to make you understand the world better. Mostly self-improving stuff. Not very varied presentations, only recaps that seem AI-made
23 May 2026
Reply from Headway
Hi there,
Thank you for sharing your feedback with us!
We apologize that the summaries have not met your preferences and expectations.
If you have any suggestions for improving our app, please feel free to share them with us at support@get-headway.com.
Thank you for giving it a try!
Best Regards, Headway Team
Reply from Headway
Hi there,
We are happy you enjoy using the app!
Wishing you continued progress, Headway Team
I have had a very pleasantly experience…
I have had a very pleasantly experience using headway, the spreads are amazing
23 May 2026
Unprompted review
Reply from Headway
Hi there,
There may have been a mix-up regarding your review.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team
It's reliable
Am currently a begginer but the trading services have been superb. No difficulties have I encountered. I recommend this to anyone who loves trading safely.
23 May 2026
Unprompted review
Reply from Headway
Hi there,
There may have been a mix-up regarding your review.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team
Very good.and easy to heandle
23 May 2026
Unprompted review
Reply from Headway
Hi there,
Thanks for the feedback 😊
We're so happy to know it's been beneficial to you!
Best, Headway Team
Great support for everyone tne bist pro
22 May 2026
Unprompted review
Reply from Headway
Hi there,
There may have been a mix-up regarding your review.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team
Key points covered in brief.
22 May 2026
Reply from Headway
Hi there,
Thank you for your kind words about our app!
We’re so happy to hear that it's making a difference for you.
Best wishes, Headway Team
Reply from Headway
Hi there,
There may have been a mix-up regarding your review.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team
Reply from Headway
Hi there,
Thank you for taking the time to rate us!
It encourages us to keep going and deliver the best.
Best regards, Headway Team
Reply from Headway
Hi there,
Thank you for your kind words about our app!
We’re so happy to hear that it's making a difference for you.
Best wishes, Headway Team
Reply from Headway
Hi there,
We sincerely appreciate your feedback and your decision to use our product!
Best wishes, Headway Team
I want to OD and Headway has made it worse!
I'm absolutely lost in life right now.
Pain doesn't begin to cover what I'm going through.
Unemployed.
Wife hates me.
No purpose in life.
I did the stupid test from headway to find out what career would suit me. Thought I'd at least get something for free.
But noooo.
They force you to pay $2 for the results.
Then they upsell you several times.
Then they make the results almost impossible to find...after you've done another bullshit test.
I'm on the verge of topping myself and apps like this REALLY don't help.
And now I have to worry if they're gonna take more money off me because they're incapable of cancelling subscriptions properly.
Wankers!
22 May 2026
Unprompted review
Reply from Headway
Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
Our support team has reviewed your request and resolved it.
Please check your mailbox for any messages from us.
Best regards, Headway Team
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