The Original MakeUp Eraser Reviews 6,044

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 4 out of 5 stars

I'm not a fan of using Makeup Eraser's product with water only because it's rough on the skin if you have something like waterproof eyeliner on. However, these do prevent me from buying cotton rounds... See more

Rated 5 out of 5 stars

These work so well at removing all kinds of makeup, & the graphics & pretty colors are nice. Although they do work with just water, I think they work best with liquid or cream make up remover (especia... See more

Rated 4 out of 5 stars

If you are referring to the reusable cosmetic puffs, I am very happy with this item because it will help cut down on the use of cotton balls for applications of astringent. There is only one flaw. On... See more

Rated 5 out of 5 stars

When I started getting into makeup and skincare, I had a nagging thought of how can I enjoy prettying myself and taking care of my skin without adding to environmental concerns. Makeup Eraser has so m... See more

Company details

  1. Skin care clinic
  2. Cosmetics Industry
  3. Cosmetics shop

Written by the company

#1 sustainable makeup remover. Erase ALL Makeup With JUST Water! Including waterproof mascara, eyeliner, foundation, lipstick & more! Machine washable, reusable, eliminates waste. 1 MakeUp Eraser is equal to 3600 makeup wipes! 100% Money Back Guarantee. Worldwide Delivery.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

These work great

How easy it is to remove eye makeup and face feels really clean. I like to use hot water to wipe all my makeup off works well and feels great.

28 March 2023
Rated 5 out of 5 stars

It really works!

I used the make up eraser and wasn't sure what to expect. Every bit of make up came off my face and I didn't need to do a lot of rubbing. The eraser was all stained with make up which later washed out easily.

27 March 2023
Rated 4 out of 5 stars

Magic erasers are great!

Everything about this product is great except one of the seven Magic erasers is coming apart after the first wash. Also, most makeup comes off easily but glitter is very stubborn, even with the Magic Eraser.

31 March 2023
Rated 5 out of 5 stars

A friend loaned me a makeup eraser…

A friend loaned me a makeup eraser while I was visiting her. It worked so well that I ordered the travel set for myself. I love the idea that I can take a few small pads and leave wipes, products to remove makeup and have a clean, fresh face with ease while leaving a smaller footprint on the earth.

31 March 2023
Rated 1 out of 5 stars

UK buyers beware of makeuperaser.co.uk

I rarely leave reviews for companies, but I had such a negative experience that I felt I had to leave one to warn other customers in the UK wishing to purchase through makeuperaser.co.uk.

I have used MakeUp Erasers for many years and my old Erasers have lasted years. I couldn't have been more pleased with how they removed make up and that I wasn't using unnecessary products on my skin.

However, for Christmas, I received a new MakeUp Eraser and The Sponge as a gift from my mum. I understand that the order took a long time to arrive, and when contacted for an update, the company completely ignored any emails – this should have been a red flag for us.



I will just briefly say that the quality of the MakeUp Eraser I received isn't the same as my old ones from a few years ago. After just a few uses, it was already getting stained (which won’t wash out) and didn’t feel the same quality.

The main problem, however, was with The Sponge. I’ve been using a make up sponge for many years but this was my first time using MakeUp Eraser’s ‘The Sponge’ – I thought it was a great idea that it could be washed and was excited to use it. As I have sensitive skin, I washed it before its first use and made sure to follow all the instructions carefully. When I removed it from the washing machine, I was so upset to see that the edges of The Sponge had started to disintegrate – and I hadn’t even used it yet!



I have attempted to contact MakeUp Eraser by email, using the form on their website and via Twitter, and they simply will not reply to any messages.



I am so disappointed and upset by this whole experience with MakeUp Eraser – it was such a thoughtful gift that turned out to be a complete waste of money. The company don’t want to know about any problems you have with your order.

21 January 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I received my items and realized one of the makeup erasers I ordered was missing. I contacted support and a replacement was quickly sent to me. Great customer service!

30 March 2023

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