Rang MakingMusic and spoke to friendly advisor (Catherine) without having to go through endless options and dire music. She provided plenty of sensible advice and followed that with a very detailed e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The advice received from Making Music was exceptional. Our orchestra was involved in a most unfortunate incident which could have caused us great problems. The support and advice from Making Music was... See more
The Making Music staff have always been extremely helpful and very efficient. They have been easy to contact and quick with their responses. They are the definite ‘go to’ organisation when you need... See more
Spoke with Tom who was very approachable and helpful All my questions were speedily answered So pleasant to interact with another human - sadly a rapidly vanishing facility today
Company details
- #4 of 13 best companies in Non-profit organisation
- #56 of 136 best companies in Insurance company
- #2 of 3 best companies in Music Management and Promotion
Written by the company
Making Music is the UK’s membership organisation for leisure-time music, with around 3,850 groups representing around 228,000 music makers across the UK. We are dedicated to empowering everyone, whatever their background or experience, to come together in their community to make or present music.
Contact info
United Kingdom
- makingmusic.org.uk
4.7
Excellent
128 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent support and useful resources…
Excellent support and useful resources for choirs & orchestras, plus knowledgeable and responsive staff - extremely helpful for a small organisation such as ours.
13 October 2025
Prompt response to my enquiry and…
Prompt response to my enquiry and helpful follow-up.
10 October 2025
Responded quickly and gave clear…
Responded quickly and gave clear instructions on how to solve my query.
9 October 2025
Prompt answer and resolution of query
6 October 2025
quick,efficient and very helpful in…
quick,efficient and very helpful in response to my query regarding a constitution.
24 September 2025
Very quick and helpful response.
You got back to me promptly with the answers to my questions. There were links to further information and the invitation to come back with further questions, if necessary.
1 October 2025
New membership
Two things have come to mind in the last twelve months since joining MM. Firstly the invaluable help in achieving Charitable Status for our band and secondly, the substantial saving we have achieved on our band insurance.
23 September 2025
Very helpful guidance received from…
Very helpful guidance received from Lily in response to a query about our constitution and in good time too!
25 September 2025
Fantastic Music Platform
Fantastic platform for showcasing what we do as a choir, including any voice vacancies we may have, and a great place to list future events and concerts. I have had no trouble in updating our profile pages as the system is quite intuitive; if there have been any issues or difficulties, a member of MM is always quick to answer emails.
22 September 2025
Communication very good
Communication from Making Music was very clear and they did everything within the timescale promised. The staff are very helpful when you phone and explain things clearly.
5 September 2025
Very quick email reply and problem…
Very quick email reply and problem sorted out straight away.
5 September 2025
Making Music gives valuable support and…
Making Music gives valuable support and information to amateur music groups.
We are now using their website platform - very useful and recommended!
3 September 2025
A pleasure to deal with
A very helpful team and very knowledgeable/patient in responding to my many queries while setting up our platform!
8 August 2025
Really great expertise, helpful, friendly people
Really great expertise, prompt responses, friendly, helpful people.
7 August 2025
Brilliant choir!
Always such a brilliant time spent listening to the lovely voices and wide range of music and songs.
Would always recommend attending their concerts.
21 July 2025
Unprompted review
Prompt helpful response
15 July 2025
Fantastically helpful
There was a real person to chat to.
They sorted out my problem and got back to me with the answer very quickly.
They are always friendly and helpful.
They are an absolutely fantastic organisation
16 July 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.