Malone & White Solicitors Reviews 72

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach. Many people highlight the excellent customer service, noting that representatives are attentive, patient, and make them feel heard and valued. Reviewers are particularly impressed with the clear communication and the efficiency in handling their cases. However, some customers also noted issues with the service and claims process. A few people reported a lack of communication, unanswered messages, and feeling that their situation was not taken seriously. There were also instances where customers felt that progress was not clearly explained or that their case was closed without proper explanation.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Customer service

Consumers find customer service to be positive. Many reviewers appreciate the helpful, understanding, and... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the professionalism, clear... See more

Claim

Customers had ambiguous experiences with claim. Some reviewers were satisfied, reporting quick processing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to sincerely thank Nazirah for her help and attention regarding the issues and repairs with my shower. She was professional, attentive, and took the time to make sure my concerns were hea... See more

Rated 5 out of 5 stars

I have the pleasure of using Malone & White Solicitors I strongly recommend them as they’re professional and fast in settling disputes and matters with landlords repairs. Thank you so much I feel re... See more

Rated 5 out of 5 stars

Malona and white solicitors are very professional and supportive. They process of my claims was very coordinated and quickly and everything in details. I received my claim in a few months. Most i... See more

Rated 5 out of 5 stars

Malone & White Solicitors are highly experienced. They achieved an outstanding result for my housing issue. I was very impressed with their work as they resolved my problem within a few months. I rea... See more


Company details

  1. Legal Services

Written by the company

We are a specialist law firm serving clients all over England and Wales in areas of Civil Litigation, Housing Disrepair, Criminal, Personal Injury, Cavity Wall Insulation Claims and much more.


Contact info

4.2

Great

TrustScore 4 out of 5

72 reviews

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Hasn’t replied to negative reviews

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