Great experience workin with this agency,I used to work with another agency in the past, but they are the best by far, ad accounts perform really well.
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Review summary
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I've been working with Malu for some time, and they're always extremely responsive, understanding and professional. Ad accounts are high quality, and every small issue gets fixed within minutes. Highl... See more
Company replied
I’ve been working with this Facebook agency for a while now and I’m truly impressed. Their team is highly professional, always available to answer my questions, and they respond very quickly. It’s cle... See more
Company replied
Company details
Written by the company
Malu was founded by E-Commerce business owners to provide E-Commerce Entrepreneurs and the Global E-Commerce Community with the tools needed to limitlessly scale their Ad Campaigns & accelerate growth. With our collective expertise over the past half-decade we've generated over $500 million in revenue from ecommerce marketing services. We ensure your advertising journey is a smooth and successful experience with 24/7 unparalleled support from our dedicated Customer Service Team at MALU. For Ad Accounts without Limits partner with Malu the leading agency trusted by the Global E-Commerce Community. Contact us today to elevate your advertising efforts.
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4.5
Excellent
61 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
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I’ve been working with this Facebook agency
I’ve been working with this Facebook agency for a while now and I’m truly impressed. Their team is highly professional, always available to answer my questions, and they respond very quickly. It’s clear that several experts are involved, which gives me confidence that my campaigns are in good hands. The communication is smooth, the service is reliable, and the results speak for themselves. I can highly recommend them to anyone looking for a trustworthy and skilled partner.
22 August 2025
Unprompted review
Reply from Malu Agency
Hi Micha,
Thank you for the kind words and its great to hear your impressed with our service. We have a team made up of e-commerce professionals who understand what it takes to succeed and yes your campaigns are in good hands. Great partnerships lead to great success stories! Team Malu
Great ad agency!
I have been working for 8 months with Malu Agency and I can honestly say, based on my experience with other agencies, that they have the best ad account and service. Quick top ups and very helpful. Can recommend to everyone!
4 September 2025
Unprompted review
Reply from Malu Agency
Hi Marc
Its great hearing from a customer who has been with us for a period of time as it demonstrates the stability of our ad accounts and what's even better is that your happy to recommend us to others. Thank You Team Malu
One of the best experience ever
One of the best experience ever. They answer fast and Will help you understand everything. I love it
4 September 2025
Unprompted review
Reply from Malu Agency
Hi Nicolai
So glad your happy with the service we work hard to make sure its first class and its nice to hear you agree. Team Malu
Awful experience
I have been with MALU Agency for 3 months and I have not even been able to start up with their service. It has been alot of frustration and I am definitely not satisfied.
28 July 2025
Unprompted review
Reply from Malu Agency
Hi Jimmy
Sorry to hear you were not satisfied with our service. I note that you did make sales via your ad account and if you want to reach out to your account manager we would be happy to discuss how we can possibly help you resolve any issues. Team Malu
Bad service and bad quality.
Bad service and bad quality.
I have been using them for 1 week and got instant problems with the ad account. The whole agency BM went "gone", but the ads were still active... Watch out if you want to do business with them
11 June 2025
Unprompted review
Reply from Malu Agency
Hi Younes
We are sorry you were not happy with the quality of our service. We are not sure what you refer to as "The whole agency BM went gone" but a member of our team would be happy to discuss with you if you wish to reach out and try and resolve this. Team Malu
THE BEST AGENCY EVER!
If you are looking for an agency, this is the ONLY good one!!! I have tried many agencies for advertising but the others always have problems.
I never experienced any problems with Malu, and the team is really professional. If you want to scale your business to an higher level without struggles, Malu is the best option!!!
6 December 2023
Unprompted review
The best to work with
The best to work with! Support is lightning fast, accounts are top notch and the knowledge the owners have is incredible. For people who really want to upgrade their facebook game, this is the place to be.
15 November 2023
Unprompted review
Great service from everyone on the…
Great service from everyone on the team, and quick replies even on weekends. 10/10.
14 October 2023
Unprompted review
AMAZING
Amazing service, best out of any provider, has allowed us to scale our spend like never before as we no longer have to wait for topups to be done, our business card is linked and we scale straight away, great guys, couldn't be happier!
28 August 2023
Unprompted review
Always accessible and they offer the best support
We came to Malu when we didn't have very good results, but with all the help, tips and performance they gave, we went to go even harder!
28 August 2023
Unprompted review
Very high quality accounts and top…
Very high quality accounts and top notch customer service. Keep up the good work 🙏🙏🙏
28 August 2023
Unprompted review
Best agency
Best agency ! I have test over 10 and Malu its the best one
28 August 2023
Unprompted review
This is my first time using a Facebook…
This is my first time using a Facebook agency account, and so happy I went with these guys! super responsive! and happy that I can start scaling without any issues :)
One of the things I like about them is that you can use a credit card :D
22 August 2023
Unprompted review
24/7support
Fast delivery of ad accounts and good performance, with 24/7 support!
19 August 2023
Unprompted review
high quality adaccounts and service
good quality adaccounts (high winrates!) with creditcard connection which makes it easier and faster to scale up your ads in combination with fast service and communication
17 August 2023
Unprompted review
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