Brilliant, was dubious as first time ordering from Mama kana. Love the CBD Indoor Cookie Kush I ordered and will definitely order again. Couple of small freebies with the order is a nice touch altho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Took a while to receive in the UK, but glad my Huile de Chanvre CBN 20% + CBD 5% eventually arrived. First time I've ordered anything from Europe since Brexit, so was relieved there were no issues. So... See more
Company replied
Great company and customer service delivery was hassle free and the products are some of the best I've bought from all over Europe. Couldn't recommend Mama Kana enough they really do look after their... See more
Company replied
Mama Kana is one of if not the best CBD you will find, in my opinion. I have placed quite a few orders, it keeps on getting better or maybe it just fresh and a consistent high standard. It does take a... See more
Company replied
Company details
Written by the company
Mama Kana est un CBD shop français familial, spécialisé dans la vente de CBD légal en France. Tous les produits proposés dans la boutique de CBD Mama Kana ont été soigneusement sélectionnés avec amour par une équipe de passionnés, en raison de leur haute concentration en CBD (cannabidiol) et de leurs méthodes de production respectueuses de l'environnement et du consommateur.
Contact info
105 rue raymond barbet, 92000, Nanterre, France
- 01 88 81 21 02
- contact@mamakana.com
- mamakana.com
Breach of guidelines
It's an amazing quality! U won't regret it 👌
It's an excellent way to get what you need right at your door. Having so many illnesses this is the only way to get some relief from pains. They are very helpful plus the prices are amazing. I will recommended it to anyone plus the gift are incredible. Thank you 👍🌻👌
2 April 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
Thank you very much for your feedback. We’re truly glad to hear that our service helps make things easier for you and that you are satisfied with our products, prices, and support.
We’re also happy that you enjoy the gifts included with your orders.
Your recommendation means a lot to us and motivates our entire team.
We look forward to serving you again soon.
Reply from Mama Kana CBD
Hello,
Thank you very much for your feedback. We’re glad to hear that you are satisfied with the product and appreciate our team’s work.
Your support means a lot to us and motivates us to keep delivering the best possible service.
We look forward to serving you again soon.
Excellent will be using again
20 March 2026
Unprompted review
Reply from Mama Kana CBD
Hello Graham,
Thank you very much for your feedback. We’re delighted to hear that you had an excellent experience with us.
Your support means a lot to our team, and we look forward to serving you again soon.
Reply from Mama Kana CBD
Hello Gabriel,
Thank you very much for your feedback. We’re delighted to hear that you are satisfied with our products, your overall experience, and our prices.
Your opinion means a lot to us and motivates our team to keep delivering the best possible service.
We look forward to serving you again soon.
The cbd was really good
The cbd was really good, shipping fast and the mystery samples was great
27 March 2026
Unprompted review
Reply from Mama Kana CBD
Hello Andreea,
Thank you very much for your feedback. We’re glad to hear that you enjoyed the quality of our CBD, the fast shipping, and the mystery samples.
Your opinion means a lot to us and motivates our team to keep delivering the best experience possible.
We look forward to serving you again soon.
Really good product and service
Really good product and service, the team sent me a priority package after my original order got lost in whit no update in border, second package came so quick.
And really nice products.
⭐️⭐️⭐️⭐️⭐️
27 March 2026
Unprompted review
Reply from Mama Kana CBD
Hello Karim,
Thank you very much for your feedback. We’re glad to hear that you were satisfied with both our products and our service.
We’re especially pleased that the priority shipment helped resolve the issue with your initial order and reached you quickly.
Your support means a lot to our team.
We look forward to serving you again soon.
Avoid this shop!!!
⸻
I returned two orders to this shop, both confirmed as delivered on February 2nd.
It has now been over 3 weeks and I have received:
• no refund
• no confirmation of receipt
• no response to my email sent 2 weeks ago
I even paid 12€ for return shipping, and since then I have been completely ignored.
This is extremely unprofessional and unacceptable. At this point, it feels like they are simply avoiding refunds.
I will now proceed with a chargeback and escalate this case further.
Avoid this shop.
26 March 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
Thank you for your message. We are surprised by your review, as it does not reflect the actual handling of your request.
First of all, your refund has been processed by our customer service team approximately one hour ago.
Regarding your previous communications, your email from 14/02 was answered within 2 days, your email from 16/02 was answered the same day, and your message sent today at 10:59 was replied to within a few hours. We therefore cannot confirm a lack of response from our side.
We understand that waiting for a refund can be frustrating, especially after covering return shipping costs, but your case has been handled within normal processing timelines.
We kindly ask you to reconsider your review so that it accurately reflects the situation. Please note that, under European regulations regarding misleading or harmful statements (notably Directive (EU) 2019/2161 on unfair commercial practices), publishing inaccurate claims that may damage a business can have legal implications.
We remain available if you wish to discuss this further.
Reply from Mama Kana CBD
Hello Bruno,
Thank you very much for your message, we’re really happy to hear that you enjoyed your experience so much.
Your feedback means a lot to us.
avec toute la bienveillance de la Mamafamille
Best customer service and guslity…
Best customer service and guslity products
22 March 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
Thank you very much for your kind feedback. We are delighted to hear that you appreciated both our customer service and the quality of our products.
Your satisfaction is our top priority, and your comments truly motivate our team.
We look forward to serving you again soon.
I have ordered CBD oil 20%
I have ordered CBD oil 20%. I have received the order roughly in a week after placing the order. Everything looked good, nothing to complain about except the most important part - CDB is absolutely ineffective. On a website you can read it should promote restful sleep, help with fatigue and anxiety. It does not work at all. Like absolutely nothing. I would like to highlight i have had zero experience with cannabis related products in my entire life. You would do better by buying melatonin to have a restful sleep imo. Very underwhelming experience. But hey we are all different right? Probably you are one of that rare person who can magnificently feel smth out of this lol
23 February 2026
Unprompted review
Reply from Mama Kana CBD
Hello Andrii,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the product did not meet your expectations, especially regarding sleep and relaxation.
Every person can respond differently to CBD, depending on their sensitivity, habits, and individual needs. That said, we fully understand your disappointment.
We also regret that you did not contact our customer service team before posting your review, as we would have gladly taken the time to discuss your experience with you directly and look for a suitable solution together.
Please feel free to write to us so we can assist you personally.
Great quality for the price.
16 February 2026
Unprompted review
Reply from Mama Kana CBD
Hello Carlos,
Thank you very much for your message and for sharing your experience. We’re really happy to hear that you appreciate the quality of our products and the value we strive to offer.
Your feedback means a lot to our whole team.
Best regards,
Great products at affordable prices
I've been purchasing from MamaKana for over a year now. Products are high quality overall and I think prices are unmatched across the web, especially CBD oils. Strongly recommend.
9 March 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
Thank you very much for your message and for your loyalty over the past year. We’re truly happy to know that you appreciate the quality of our products and the value we strive to offer, especially for our CBD oils.
Your recommendation means a lot to our whole team and motivates us to keep providing the best possible products and service.
I'm satisfied with MAMA family:)
I'm also very happy with the excellent customer service and quality of the products. I order regularly. I've never been disappointed. Thanks, Mom.
15 March 2026
Unprompted review
Reply from Mama Kana CBD
Hello Remi,
Thank you very much for your message and for your loyalty. We’re truly happy to hear that you’re satisfied with both our customer service and the quality of our products.
Knowing that you order regularly and have never been disappointed means a lot to our whole team.
Best regards,
Awesome quality and very good prices,go…
Awesome quality and very good prices,go for it!
8 March 2026
Unprompted review
Reply from Mama Kana CBD
Hello Spiros,
Thank you very much for your message and for taking the time to share your experience. We’re delighted to hear that you appreciate the quality of our products as well as our prices.
Your recommendation means a lot to our team and motivates us to continue offering the best possible experience.
Reply from Mama Kana CBD
Hello,
Thank you very much for your kind message. We’re truly happy to hear that you love our products and that you had a great experience with them.
Your support means a lot to our whole team and encourages us to keep offering the best quality products and service possible.
Best regards,
Good Shop with great discounts and…
Good Shop with great discounts, promotions and special offers like currently 100g Trim extra on orders above 100€!!!
23 February 2026
Unprompted review
Reply from Mama Kana CBD
Hello Benedikt,
Thank you very much for your feedback and for your recommendation. We’re glad to hear that you appreciate our discounts, promotions, and special offers.
Your support means a lot to our team.
With all the kindness of the Mama Family,
Reply from Mama Kana CBD
Hello Mateusz,
Thank you very much for your feedback and for your recommendation. We’re delighted to hear that you appreciate the quality of our products and especially our greenhouse flowers.
Your support means a lot to our team.
With all the kindness of the Mama Family,
Amazing quality perfect for food…
Amazing quality perfect for food cooking a tea
12 March 2026
Unprompted review
Reply from Mama Kana CBD
Hello Ben,
Thank you very much for your feedback. We’re glad to hear that you appreciate the quality of our products and that they suit your use, whether for cooking or preparing tea.
Your support means a lot to our team.
With all the kindness of the Mama Family,
I have only just found this store…
I have only just found this store products look good will update when I receive my order
12 March 2026
Unprompted review
Reply from Mama Kana CBD
Hello Paul,
Thank you for your message and for choosing our store. We’re glad to hear that our products caught your interest and we hope your order will fully meet your expectations once received.
We look forward to hearing your feedback.
With all the kindness of the Mama Family,
Great shopping experience
Great shopping experience, really easy to use and I am looking forward to ordering more products from this page.
11 March 2026
Unprompted review
Reply from Mama Kana CBD
Hello,
Thank you very much for your feedback. We’re delighted to hear that you had a great shopping experience and found the website easy to use.
We look forward to serving you again and hope you will continue to enjoy our products.
Kind regards,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.